I get an error message when I try to use my Photoshop code

We are sorry. Something seems to be wrong on our end. Please try againlater. If it continues to fail, please contact customer support

The above message, this is what I get when I try to buy my product code for a serial number. I bought a wacom tablet Intuos Pro that came with a free subscription to Photoshop, but I cannot access the product and just get the same error message.  I have "pussy" with 7 different customer service agents, tried 3 different browsers (chrome, IE, safari) and still no joy.  Originally customer service agents me just wait 2-3 hours and the problem will be solved, then 24 hours and now 3 days - anypne else encounter this problem?  Any ideas on how to fix it?

Hello

Please see to purchase FAQ: How can I share my membership creative cloud?

Otherwise, please see Support FAQ: how to contact Adobe for support?

Hope that helps!

Kind regards

Sheena

Tags: Adobe

Similar Questions

  • get some error messages when I try to use outlook express

    These are messages that I get when sending an email

    The host 'SMTP' could not be found. Please check that you have entered the server name correctly. Account: 'House', server: 'SMTP', Protocol: SMTP, Port: 25, secure (SSL): no, Socket error: 11001, error number: 0x800CCC0D

    The host "POP 3 ' is not found. Please check that you have entered the server name correctly. Account: 'House', server: 'POP 3', Protocol: POP3, Port: 110, secure (SSL): no, Socket error: 11001, error number: 0x800CCC0D

    You get the error message because you have not configured your server account correctly. SMTP or POP3 is a host name. Who is your mail server?

    Setting up email in Outlook Express servers:
    http://www.Microsoft.com/Windows/IE/community/columns/mailserver.mspx

  • I get an error message when I try to use the rectangle tool.

    This just started today, I use a HP laptop with windows 8, I just downloaded Photoshop in January. Whenever I use the rectangle tool I get this message: "Could not use the rectangle tool because of a program error." How can I figure out and fix the error.

    Let's try a Reset of Photoshop preferences:

    Hold down the CTRL - Shift - Alt from the cold Photoshop start.  If you get the keys to the low enough - quickly and you have to be VERY fast - it prompts you to confirm the removal of your established preferences, which will lead to them all being the default value.

  • I get an error message when I try to use my Epson scanner.

    This device has been connected to my PC for over a year with no problems until now. The error message indicates "escndv.exe has encountered a problem and needs to close." I contacted Epson and after taking their suggestions (including the reloading of the software), the error still occurs.

    Brilliant, it works again!

    Is this ok to remove the regbackup from the desktop?

    Restart the computer and check everything is working well, then you can remove it or even copy to another location.

    Please mark as answer if it works for you.

    MD MOEEN AJAZ KHAN - MCP, N +, A +.

  • I get an error message when you try to use the color picker tool.  What should I do to fix this error?

    Hello

    try right clicking the eyedropper on the top left of the screen and click on reset tool

  • Error message when you try to use Toshiba Disc Creator

    I recently upgraded to Vista SP1 SP2 and now I get an error message when I try to use Toshiba Disc Creator 2.0.1.3. "An unexpected error has occurred. Error code 32007C-26-00000001 "it worked perfectly before.

    This is the first time that I used it since the update so I think that SP2 may be part of the problem, but I'm not sure. I could not find updates for TDC. My system is a Satellite L305-S5919 with Vista 32 bit.
    Someone has an idea of what could be the cause of this error?
    Thank you

    Have you tried to roll back the OS in time and checking the previous features once again, just to be sure, it has something to do with the installation of SP2?

    I put t know if anyone here can offer a solution but I m quite pessimistic in this topic and don t think that Toshiba provide new version.
    AFAIK Toshiba disc creator is always available with single and also downloadable image recovery application.

  • I get an Error Message When you try to send emails. "some errors occurred while processing the requested tasks. Please see the list of errors below for more details". __

    I get an Error Message When you try to send emails. "some errors occurred while processing the requested tasks. Please see the list of errors below for more details".

    But it sends the message anyway... multiple copies, and she also is put in the "Outbox" in Outlook Express as if it is not sent.

    To stop the email to be sent repeatedly to the recipient, I erase it from the "Outbox" but a) you don't know if they really got it) b it is embarrassing for the receiver c) is this a bug I can fix it?

    Thanks for any help.

    You have a corruption of dbx file easily corrected.

    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

    Compact often as specified above.

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

    Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

  • I get this error message when I try to install "the resources required are missing" what is this all?

    I get this error message when I try to install "the resources required are missing" what is this all?

    I've had photoshop for years, it has stopped working last week - I think he suggested I have try to reinstall so I uninstalled and when I try to reinstall is give me this error message!

    "Required resources" that is that all?

    The product is not tested on the operating system you are using, so it may or may not work on it.

    I suggest you to upgrade to creative cloud and use the latest Adobe Photoshop CC 2015. See, Lightroom and Photoshop | Plan of creative photography of cloud of Adobe

  • I'm trying to download 11 items that I already have on a new computor windows 8.1 after downloadind the first file and the extraction I get the error message when I try to download the second file: the party reach the components file is missing

    I'm trying to download 11 items that I already have on a new computor windows 8.1 after downloadind the first file and the extraction I get the error message when I try to download the second file: the party reach the components file is missing

    Make sure you have both. (1 of 2) file .7z and .exe file (2 of 2) under the same folder files

    Then double-click on the .exe file (2 of 2) it will start the installation process.

  • I get an error message when you try to download adobe reader acrobat dc [Android]

    Can anyone provide assistance? I get an error message when you try to download adobe reader acrobat dc

    Hello

    The error is not related to the Adobe Acrobat application. There is a problem with the store to play on your phone. You can try the precautions listed in the error store play 927 - 3 ways to get rid of it in Android | Difficulty of errors.

    If all goes well, that should solve your problem.

    Thank you

    Adobe Acrobat team

  • I get this error message when I try to download Photoshop Elements-413 header length too large

    I get this error message when I try to download Photoshop Elements-413 header length too large

    Any suggestions gratefully received

    clear your adobe.com cookies or use a different browser.

  • I get the error message when I try to load lightroom 5 - unable to laod application properly (oxooooo7b)

    I get the error message when I try to load lightroom 5 - unable to laod application properly (oxooooo7b)

    What can I do

    Search here or Google... https://helpx.Adobe.com/Lightroom/KB/error-Unable-start-correctly-0xc00007b.html

  • I get an error message when I try to log into ExportPDF with my Adobe Reader software. "Network error has occurred trying to connect. Can someone help, please?

    I get an error message when I try to log into ExportPDF with my Adobe Reader software. "Network error has occurred trying to connect. Can someone help, please?

    Hi Simon,.

    I'm sorry to hear that you are having problems connecting to ExportPDF by the reader. I checked your account and everything is fine there.

    To start, please make sure that you have the latest version of the reader on your computer by choosing Help > check for updates.

    If you still have problems to connect by the player, please try to connect to the web interface at https://cloud.acrobat.com.

    Please let us know how it goes.

    Best,

    Sara

  • Why do I get an error message when I try to download creative cloud on my new mac laptop?

    Why do I get an error message when I try to download creative cloud on my new mac laptop?

    There are MANY messages of error... which is yours?

    or

    A chat session where an agent can remotely look inside your computer can help

    Cloud creative support chat (all creative cloud customer service problems)

    http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  • Why I get this error message when I try to import? 'The following files were not imported because they could not be read. (645)"I can see them :(

    Why I get this error message when I try to import? 'The following files were not imported because they could not be read. (645)"I can see them

    Is working this morning!

    Depends on your operating system

    Go to google, try typing in

    Change the Windows permissions

    or

    Change the permissions of Mac

Maybe you are looking for

  • How do you get an old user ID apps?

    How do I enter previous apps from old user ID?

  • TDMS plugin

    I try to use screw express data storage to write of TDMS files but I get the error-2588 to try to open the file. Here: http://zone.NI.com/reference/en-XX/help/371361H-01/lverror/storage_error_codes/ the error code is translated into "Failed to regist

  • Connection problem: two discs instead of one

    Hi all. I have a new Sansa Clip + 8 GB (firmware: V201.01.05F). I intend to improve it with a 32 GB microSDHC card. For now I have filled the internal memory with MP3 files. USB is set to MSC mode. Everything was perfect, he has appeared as a disk wi

  • hate qwerty keyboards?

    something like an alphabetical keyboard is there any downloadable software for people who type with one finger (sms senders) and hate qwerty keyboards

  • Pop to the home screen

    I want to break out to the home screen of my fifth screen, where I have a button that takes home I sent this link http://StackOverflow.com/questions/8380558/pop-to-home-screen and put the same code, but the app crashes, but does not fall down. any he