I get the message my redemption code is not valid.
I enter the serial number to install the adobe photoshop elements 13 I bought. I have the redemption code. When I get home to get the serial number, I get the message that it is not valid. I entered exactly as it is written with capital letters and numbers. There is no cat in line... very frustrating
I did - I made a mistake very pop: I was before the letter "O", instead of "0" the number... now it's all solved!
Tags: Adobe
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can someone please give me a phone number for adobe. I just paid $238 for photoshop and cannot download it even. !
says my code is not valid!
Help, please!
Could you give the code of redemption by personal email so that I can work on that.
Please check: 0 with a diagonal line is zero, 0 with any other line's alphabet "O". Make sure that the code is correct.
https://helpx.Adobe.com/x-productkb/global/redemption-code-purchase-help.html
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