I had a subscription but continue to get trials

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  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==> NOTE DAYS AND TIME

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

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  I see that you have an adobe id with the same email as with forums.

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  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

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  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

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  allow one day working pst for your payment to processded.  After that,.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I downloaded Acrobat Pro and paying by monthly subscription, but when I open a document I always get a window with a message 27 days remaining in your trial period. How to get rid of this message?

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  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -If you have more than one email, but of course you use linked to your subscription

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

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• I bought a new computer, I had a subscription on the old computer. So I put on my new computer. It worked fine but since yesterday to publish this message "Login Required" mandate the evaluation software. I don't understand why, what can I do?

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  Please refer to activation of Adobe Creative commune Solve cloud (login) and questions (disconnect) disabling or error messages

• I have Illustrator for the creative cloud and I am trying to cancel my subscription, but it tells me that I have a free subscription, but they continue to 29.99 my account each month. How can I fix?

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  Hello

  We cannot locate any active subscription under the Adobe ID you use with the forums.

  You can get it please contact our team of customer service for cancellation:-http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• Trying to cancel my subscription but can continue to will return to bike and returns through the cancellation process - tells me I need to call customer service but no phone number is available.

  Trying to cancel my subscription but can continue to will return to bike and returns through the cancellation process - tells me I need to call customer service but no phone number is available.

  Hello Marilyn,.

  Please sign in to your Adobe account and then go to the link below:

  Contact the customer service

  Reference: cancel your creative cloud membership

  Kind regards

  Sheena