Cancelled my subscription but still keep getting emails about payment details

Similar Questions

• I am trying to cancel my subscription, but it keeps telling me to contact customer service which brings me to this forum. I followed the links, but then I end up where I started. Why cant I just click Cancel?

  I am trying to cancel my subscription, but it keeps telling me to contact customer service which brings me to this forum. I followed the links, but then I end up where I started. Why cant I just click Cancel? Why can't I talk to someone on the phone?

  In order to cancel the order, please contact customer service

  You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• I am trying to cancel my subscription, but 'cancel the plan' is not an option under 'manage plan '.

  I am charged monthly for an annual membership, but it turns out that my organization has a site license, so more need of this membership. I am trying to cancel my subscription, but 'cancel the plan' is not an option under 'manage plan '.

  Hello

  The Cancel option plan is not available because you are still under annual contract. For this discussion, you can check with our customer service:

  Contact the customer service

  Please make sure that you are connected with the Adobe ID to access the account options.

  Kind regards

  Chirag

• I want to cancel my subscription, but I can't seem to contact support. I need to do this before the end of the repayment period of 14 days. I tried to do this for 2 days know with no luck. Please someone help me as soon as possible. It is truly concerni

  I want to cancel my subscription, but I can't seem to contact support. I need to do this before the end of the repayment period of 14 days. I tried to do this for 2 days know with no luck. Please someone help me as soon as possible. It's really as regards and very frustrating.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• I have Illustrator for the creative cloud and I am trying to cancel my subscription, but it tells me that I have a free subscription, but they continue to 29.99 my account each month. How can I fix?

  Trying to cancel my subscription, but it says I have a free subscription, however, they take 29.99 my account each month.

  Hello

  We cannot locate any active subscription under the Adobe ID you use with the forums.

  You can get it please contact our team of customer service for cancellation:-http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• I canceled my subscription, but I need to install an application before its expiry date.

  I canceled my subscription, but it is active until May 24.  Unfortunately, I do not show an active subscription on Adobe.com in order to download the software on a computer.  How can I fix?

  Hi dsalon ,

  You can download/install the apps from the desktop creative cloud Manager: http://creative.adobe.com/products/creative-cloud

  Since the office eat itself, you will get the option to install the software.

  For more information, see this article for help; Creative cloud help | Download, install, update or uninstall applications

  In the case of any questions, feel free to contact us vai chat: contact customer service

  Concerning

  Grosmann

• I forgot my restriction password on my iPad Air and I want to change some settings in this topic, how can I do this but still keep my original content on it?

  I forgot my restriction password on my iPad Air and I want to change some settings in this topic, how can I do this but still keep my original content on it?

  Sorry, but you can't. If you have forgotten your password for the restriction, you must restore the device to a backup made before the restriction code on the device, or restore it as new.

  Sorry,

  GB

• Trying to access the website of DNSchanger for desire but I keep get explore cannot connect.

  Question of dooesday DNSC

  trying to access the website of DNSchanger of desire but I keep getting explore cannot connect a does that mean I'm infected

  Hello

  If you run MSE or an other major antivirus programs, so you have protection.

  The site is probably just delayed due to heavy access.

  Check this thread:

  http://answers.Microsoft.com/en-us/protect/Forum/protect_start/DNS-changer-virus/88be0bb0-da0f-4688-97fe-6089e637c5a4

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I keep getting emails telling me that if I do not answer with my name, password, Date of birth and the country or territory my Windows Live will be Shut Down

  I keep getting emails telling me that if I do not answer with my name, password, Date of birth and the country or territory my Windows Live will be Shut Down.  The person who sends me emails is also with MSN.  Everyone knows this?  Thanks for your help.

  Thank you for visiting the Microsoft answers community.

  The question you have posted is bound using Windows Live (Messenger) and would be better suited in the Center to help Windows Live Messenger. Please visit this link to find a community that will provide the support you want.

• My system (Vista 32-bit SP2) tried to install update KB980248 for several weeks, but I keep getting error code 80073712.

  My system (Vista 32-bit SP2) tried to install update KB980248 for several weeks, but I keep getting error code 80073712.  I tried to follow the directions on the site by running the system preparation tool update... did not work.  Then I tried to go back to a restore point and try the update again.  Yet once, didn't. I went back several restore points, but it has always failed.  I don't have an installation DVD, because it came with Vista preloaded.

  Help?

  PaulS22401,
  Walk through the steps described in this article: http://support.microsoft.com/kb/957310

  Let us know the results.

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I installed the latest IE, but I keep getting a notice to download whenever I start. How can I stop it?

  I installed the latest IE, but I keep getting a notice to download whenever I start.  How can I stop it?

  Hello Buster Funch,

  Welcome to the Microsoft Answers Forum!

  First of all, you can try to check what version of Internet Explorer is installed on your computer.

  To determine the version of Internet Explorer, click on about Internet Explorer on the Help menu or press Alt + H and then press A.

  If you are repeatedly prompted to download and install the Windows Internet Explorer update, I suggest that you try to check if Internet Explorer is installed correctly. See this article for more information on this:

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-should-I-do-if-Internet-Explorer-8-doesn ' t-install properly

  You can try to reset the Internet Explorer security settings by running the Fix - it suggested in the article.

  If nothing works, then try to uninstall Internet Explorer and try to install it once more. Here is an article that will give you steps how to uninstall Internet Explorer 8:

  http://support.Microsoft.com/kb/957700

  Try this and let us know if it works.

  Thank you
  Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

• I want to save as a .wmv file, so I can burn it to a CD, but I keep getting an error 0 x 87160139 "find missing or remove the unusable items in your project and then try again.

  I have a movie... great... now I want to save as a .wmv file, so I can burn it to a CD, but I keep getting an error 0 x 87160139 "find missing or remove the unusable items in your project and then try again."  so I tried to change the format of mp4 to mi/gal (what I know now was not necessary), but it will not save yet. I would like to make photos and videos I use.   I think that this video might be too big? not sure... also, all files have the same name and in the same folder that I shot, I'm in a block, any help appreciated! Thank you.

  -Mark

  Hi Mark,

  Thanks for posting your query on the Microsoft Community.

  According to the description, I understand that you are getting an error code.

  I suggest you to refer to the Microsoft Help Article below and check if that helps.

  http://answers.Microsoft.com/en-us/windowslive/Forum/MovieMaker-program/Windows-Live-Movie-Maker-error-0x87160139/9e94fc1a-1542-E011-9BAC-78e7d160ad4e

  You can also check:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-pictures/sorry-your-movie-cant-be-saved-find-any-missing/7fc5ae42-8297-4e64-B27F-f48d30658d08

  Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

• Why can't I cancel my membership? I keep getting this accusation after I think that I canceled and Adobe keeps just me routing to different links.

  Why can't I cancel my membership? I keep getting this accusation after I think that I canceled and Adobe keeps just me routing to different links.

  Hello

  If you are unable to cancel it yourself on Adobe.com you can refer to the link according to cancel your Adobe Creative Cloud membership

  or contact the Adobe customer support contact customer service

• Trying to cancel my subscription but can continue to will return to bike and returns through the cancellation process - tells me I need to call customer service but no phone number is available.

  Trying to cancel my subscription but can continue to will return to bike and returns through the cancellation process - tells me I need to call customer service but no phone number is available.

  Hello Marilyn,.

  Please sign in to your Adobe account and then go to the link below:

  Contact the customer service

  Reference: cancel your creative cloud membership

  Kind regards

  Sheena

• buy the full subscription, but still in trial version, tried the solutions proposed online but...

  buy the full subscription, but still in trial version, tried the solutions provided online but I couldn't find option disable/disconnect option by clicking on help in the application manager... I even tried uninstalling the Creative Manager of cloud and applications, reinstall and re-sign-in but still can't find the option to click on...

  

  It's not 'install' under 'find new applications' law yesterday before I paid for membership, I understand, the system needs time...

  I have check the application manager and I saw the difference today, but the buttons under "installed apps" has not changed, the expiry date is always there!

  and... I have to install everything in the evaluation mode! It drove me nuts to read online instructions on how to solve this problem, because I couldn't see the options that are supposed to be there that I followed the steps...

  I use a Mac Pro with OS. 10.9.5 X... Help!

  This issue occurs because of the connectivity problem. (You can see the steps from here: sign activation, or connection errors |) CS5.5 and later)

  1. In a Finder window, choose go > go to folder.
  2. Type / etc.
  3. Select the hosts file and open it.
  4. Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
  5. Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
  6. Save and close the file.

  Once you remove all the entries in the hosts file 127.0.0.1 followed Adobe.

  Disconnection and connection to the creative cloud desktop application, see the link for the procedure: disconnection, identify yourself. Creative Office Cloud app

  Hope this will solve your problem.

  Thank you.