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• I am on a MacBook Pro mid 2012, Yeosmite 10.10.5, I want to switch to Sierra and am nervous to do when I had a terrible experience upgrade to Yosemite.  I have everything backed up on Time Machine. Can you please advise me?

  I am on a MacBook Pro mid 2012, Yeosmite 10.10.5, I want to switch to Sierra and am nervous to do when I had a terrible experience upgrade to Yosemite, support with gratitude by Apple in charge.  I have everything backed up on Time Machine. Are there steps of preparation I need to do before you download and upgrade to Sierra.  Can you please advise me please?

  N ° so you have a backup if something goes wrong you can return to Yosemite.

  Only concern is that some devices, including USB that may require the updated drivers, but these records are not always available

  This is the Office Mac Pro forum. I asked that your post moved to the forum of laptop MacBook Pro or another appropriate forum.

• How can I reinstall iOS 10 on my iPad. I had a problem of update and had to force a reboot. Now, some applications do not work.

  By updating my iPad iOS 10 it locked up and I had to reboot. Now a few apps do not work.

  Is it possible to reinstall iOS 10 or should I just wait for the next update from Apple?

  You can restore the device. You can either restore from a backup, or you can restore back to the factory. See the information in these two documents of support for instructions, depending on how you want to restore.

  Restore your iPhone, iPad or iPod touch from a backup - Apple Support

  Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod settings - Apple Support

• How can I remove additional copies of Safari on my dock? I had to make a copy every time Quit Safari.

  Safari does not open, said that he was now closed, so I had to make a copy to open it. Ended up doing this twice so I now have three (two works do not) copies of Safari on my dock. How can I remove the extras?

  Drag copies of the icons Safari one inch or more on the dock and wait a few seconds.

  And then release the icon. The icon will disappear in a poof of smoke.

  https://support.Apple.com/en-us/HT201730

  or

  Right-click on the icon in the Dock, then choose Options > remove from the Dock.

• I got 'Triple 7 slots' for more than 2 years, with a bit of money on it, last week that it had to be updated, it would not update, so I removed it, the downloaded it again once, now my money is gone...

  I had "Extreme Triple Shots" on my MacBook Pro for over 2 years... He had to be updated, and then he never recovered last week, yesterday he disappeared from my Mac, so I downloaded again, now I don't have any money there, which was very little... What can I do to get my money back on...

  Ppenny

  < personal information deleted by host >

  Contact the developer of the app. This is not an Apple product.

• Hello! I had the 10 iOS in iPhone is and it's cool! Di you know if I should get in iPhone 5, or it will get stuck? Thank you

  Hello! I had the 10 iOS in iPhone is and it's cool! Di you know if I should get in iPhone 5, or it will get stuck? Thank you

  Since iOS 10 is compatible with the iPhone 5, if you have not limited the space remaining on your device, I would recommend installation. Please note that this update is bricking many iPhones, so make sure you have a full backup of your data before you start the installation.

  Good luck.

• Using apple mail, I can't manually delete an e-mail w/out move to the trash. Nothing I've tried has had no effect...

  Using apple mail, I can't delete an e-mail with or without manually move it to the trash. Nothing I've tried has had no effect... help!

  You tell us what version of Mail or OS X

  Address postal (Yosemite): delete messages

  Try Mail (El Capitan): rebuild the mailbox

• I have 50 GB of iCloud and my computer is full because of photo storage problems. How can I get these pictures in my icloud? I checked all my settings. Everything is as it should be. I feel as if I had downloaded originals or something.

  I have 50 GB of iCloud and my computer is full because of photo storage problems. How can I get these pictures in my icloud? I checked all my settings. Everything is as it should be. I feel as if I had downloaded originals or something. I don't know how to understand it. I Googled, I tried to get on my computer. Emptied my Recycle Bin and my download folder. I know I must be missing something.

  We need to switch to "Optimize the storage of Mac", see it - http://www.imore.com/how-save-space-optimized-storage-and-icloud-photo-library

• I had an iPhone 4S and the owner doesn't know they're Apple ID, how to do it in?

  I had an iPhone to this guy and there find my iPhone turned on, I can't get hold of him and my nephew put in the password for a long time and he locked, it tells me to connect to iTunes I did, IE that he needs his Apple ID that I can't ahold of him then, how in the phone?

  If the iPhone is locked iCloud, you will not be able to enter without the original owner.

• This update (Security Update 2016-001 El Capitan and security update 2016-005 Yosemite) broke my iMac. I had to restore from Time Machine 2 times!

  This update (Security Update 2016-001 El Capitan and security update 2016-005 Yosemite) broke my iMac. I had to restore from Time Machine 2 times!

  Please correct this update security update 2016-001 El Capitan and security update 2016-005 Yosemite.

  My screen freezes during my login on my i - Mac!

  I tried 2 times with the same result. Restored my i - Mac 2 times!

  My iMac after this update of market with gray screen too, very bad update in safe mode.

• can I restart my mac - pro to start from the beginning I / ve he had only 2 days and I think that I / ve screwed it up

  can I restart my mac pro from the beginning.i/ve really messed it .i/ve only had 2 days.thanks

  A new Mac comes with 90 days of free technical support, AppleCare.

  Please call AppleCare.

  AppleCare: 1-800-275-2273

• I had an erratic cursor.

  I had an erratic cursor.  My battery has 265 cycles and 'normal '.  I tried your ideas and I thank very you much.  Right now everything is OK.  I didn't acting OK for a week yet and not even for a day.

  My sister sent me a spam, after that she complained to me that his computer Microsoft OS has been reinstalled.  She only told me she thinks that something came in an email that I sent a few years ago!  Of course, that sounds nuts to me.  But my filters spam because of its using its address, its spam e-mail, passed.  I also received emails with his name and a strange address (not his own.)

  So, the problem started after that.

  Yet, I worry that it could be the battery.  My question is if the system says 'normal' what it means that the battery is any swelling?

  I used a USB mouse when the cursor has gone nuts.

  In addition, the level of humidity in the House was very high due to replace a hose where water has permeated interior walls, and more, wet weather and open windows, the water in the basement.  Dehumidifier would be turned off and not drain.

  So, I hope that the problems are the following: 1 high, humidity 2 keep the Macbook Pro 2012 procession connected permanently, but for one night surrendered the battery has been used up to almost empty this last week, 3 new OS could help.

  That you and I can say, after two days of fiddling, I even downloaded Beta Sierra and ATT McAfee.  My lost, just for this computer, Airport utility has lost access to my Time machine backups.  But, I'm back and used immediately before the OS is loaded.

  Of course, it's funny to be part blamed for a computer problem of an older sister, then to have one on a computer that is a problem that is practically free!  My Macbook is amazing, and I hope that it continues to be.

  The price tag of $200 on a new battery is nuts.  I was happy to discover that my display problem was so common as to be a free repair.  This was a few years back.  I did get a repair free, although two things told to me in time, free and non-free.  A battery with 265 cycles sounds and swelling sounds like a foul, but if all goes well, it is also good that the information system says it is.

  Please advise me on the issue of whether the information system will be accurate as to a battery which is a failure in this way!

  < branched and re-titled by host >

  Here is the article from Apple support for trackpad issues:

  https://support.Apple.com/en-us/HT203171

  What about a battery in full expansion, the ONLY way you can check who is opening the MBP and Visual inspection of the battery.  The State says 'normal' is irrelevant.  Should it be expanded, it must be released immediately and replaced before more expansion damages the MBP.

  Ciao.

• How can I send a scam I had to Apple?

  I had received a notice from Apple that I bought an object. Went on their website and noticed that something was fishy when I couldn't do anything else that put in my email, credit card, for a purchase that I did not buy. Don't fill out the info, credit card. Any help is appreciated,

  Thank you

  Send the details to [email protected]

• I received an alert that I had a virus and he was invited to dial a toll-free number; Is it a scam?

  I received a notice that I had a virus and I had to call a toll-free number to contact apple immediately.  He said that my personal information had been stolen and that I should contact apple to be walked through the steps of removing him.  I never got this kind of message or prior warning.  Is it a scam?

  Yes, it is, don't call him.

• Unable to get netflix to stream.  Just the data had emigrated from my old macbook.

  Hello

  I just had data migrated from old Macbook to the new macbook air.

  I can't figure out how to get my Netflix to stream.  I wonder to use silverlight.  is that correct?

  Thank you

  The following Mac Netflix tab can help: https://help.netflix.com/en/node/225

• I received two emails telling me that I had bought something in an application (which I did not), but I think that isn't Apple, even though it says it is. I did not get all of the details, what do I do next?

  Today, I received two emails claiming that I had bought something in an application but I do not have the app it says that I had bought something from. I didn't go the details because I firmly believe that email is a scam, because the email is not legitimate. What should I do next?

  Hi boltjumper, just delete the emails and report it to Apple.

  http://www.Apple.com/legal/more-resources/phishing/