I have a Dell Inspiron 1525. The player/cd-DVD drive will not work. The help section it says it is (code 10). The drivers seem to be installed. Can you help me please? Operating system is Windows Vista Home Premium

I tried the support centre and followed their advice, but no luck yet.

Hello

Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
http://support.Microsoft.com/kb/943104/

Please make all below even if you have done some before as it is often the set of operations which solves the problem.

Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack.

Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.

Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/

Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.

Hope these helps.
Rob - bicycle - Mark Twain said it is good.

Tags: Windows

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