I have a HP laptop with vista that no longer starts.

I have a HP laptop with vista that no longer starts. I get the initial screen of HP and can access the configuration, but after that, all I get is a black screen with a blinking cursor. I ran the diagnostic test on my hard drive and it happened, but my computer still does not start.

Hi Shannon6836,

1. Since when are you facing this problem?
2. you remember to make changes to the computer before the question?

3. are you able to boot in safe mode?

See the methods mentioned below and check if that helps.

Method 1:

Start your computer in safe mode
 
If you are able to start in safe mode, follow the steps mentioned below to complete the restore of the system:
 
Note: System Restore does not affect personal files, such as e-mail, documents, or photos. You can only restore files that you have deleted if you have made backups of these files.
 
Method 2:
 
I suggest you to disconnect all devices external one except keyboard and mouse and try to start your computer and check if it helps.

Method 3:

I also suggest you perform a startup repair and check if this solves the problem.

Follow the steps below:

a. Please insert the Windows Vista DVD and restart the computer.

b. when we are invited to press a key to boot from the DVD, please press enter or the SPACEBAR.
c. choose your language settings, and then click Next.
d. click repair your computer.
e. Select the operating system you want to repair, and then click Next.
f. in the System Recovery Options menu, click on the Startup Repair. Startup Repair can invite you to make choices as it tries to solve the problem, and if necessary, it may restart your computer, because it makes the repairs.
 
 
If the Startup Repair tool is an option of recovering preinstalled on your computer:
a. remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

Restart the computer

b. do one of the following:
i. If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

II. If your computer has more than one operating system, use the arrow keys to select the operating system you want to repair, and then press and hold F8.
III. in the display Advanced Startup Options , use the arrow keys to select repair your computerand press ENTER. (If repair your computer is not listed as an option, then your computer does not include startup as a preinstalled recovery option repair).
IV. Select a keyboard layout, and then click Next.
v. Select a username and enter the password, and then click OK.
VI. in the System Recovery Options menu, click Startup Repair. Startup Repair can invite you to make choices as it tries to solve the problem and, if necessary, it may restart your computer, because it makes the repairs.
Access the link below for more information on the Startup Repair:

Startup Repair: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions

Hope this information helps

Tags: Windows

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