I have a Microsoft 4000 wireless mobile mouse. The movement of the boom is jerky and does not move easily.

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  Thanks for posting your query in the Microsoft Community.

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• I have a problem with the computer is slow and does not file.

  1 of my pc and 1 another laptop, both with same OS - win 7 starter, atom and same ram and Ghz processor.

  The the Task Manager on the two of them performing at about 50%
  I use wifi and same place,
  always pages on my pc are load too late, manyatimes same gmail takes more than an hour to load or load never at all.
  Live TV on my pc crashes a lot and the clarity of the video is too bad, although the same graphics card, wifi, etc. are used.
  Any recommendation to get rid of these problems?
  2. some viruses had infected my pc,
  I tried to scan my pc and the USB with 2 antivirus free and pay different and even contacted the companies and sent them files. But I got no solution.
  On my pc, the files opens, show that a few errors before you open it then on my cell it do not open at all. Only shortcuts are displayed, while the USB is to have 4 GB of data.
  The companies had scanned all files that are intended for them and had recommended some solutions, but none of them worked and I was faced with the same problems.
  It was queries that I had sent to the antivirus company-
  10-20-bitdefender files that are
  > infected. They were initially on my USB, then I connected to another
  > pc. After that, when I connected to my pc, I scanned and that she was
  > no virus. Then the ameliiecouturiaux and the files whatever i seclect opened in a
  > new window and took that wasannoying time. So I copied all the files to my
  > pc, yet once scanned, formatted my USB and then comes the againNow copiedit the
  > problem - all the icons or folders remain the same with the name of the folders but
  > the files inside this foldergot automatically changed and I lost all my
  > data. Now, I can't find any of my files on my pc or my USB. PL send me
  > an email so that I canattach the files and send them to bitdefender. Dungeon of pl
  > secure these files. Some files have an another new error that I had
  > downloaded. More files will be downloaded once I have bitdefender recieveemail to
  
  > that I can answer. PL copy this message in its entirety and add this to your answer.
  According to my knowledge, 2 of my PC are infected and the virus are not getting detected by bitdefender on my PC1 but 4 threats have been detected on the laptop...

  The same files are include the other way on my other pc.

  Whenever I open the files, save option opens and a new file is saved with the file tha but they never get to open in word or powerpoint, only the backup option is displayed.

  The original files are protected by copyright and are lost. PL help me if possible to retrieve and delete all the files once the inspection is completed. You can forward this message to any authorized person.

  Attached files have changed to 1 or 2 k, but there was initially datas in a few MBs.

  201310131003535. I mentioned that somewhere I had formatted the USB key. Just before that, I had copied all files by selecting CTRL A and cut all the files in a directory on my PC. Then I opened the USB and no files were there. But always around 4 GB has been shown as being busy on the USB stick before formatting.
  My pc takes too long to restart, I tried a few 3 - 4 times and no updates have been installed or waiting to install after the 2nd time but when even he took more time than usual to restart and is compared to the other pc taking 2 X the time to restart, but two of them have installed bitdefender. Problem in my laptop toshiba, not pc lenovo, space time with more than 50 percent on the disk processor and Atom c.
  The files on my USB key are automatically replaced by shortcuts and so files open in a new tab and new cases opened are not those of origin who have been saved by me in this matter. Yet once I formatted and scanned, files, pc and USB but still facing the same USB key.
  Problems-

  1. all files are automatically displayed as shortcuts, even if I had pasted the original file

  2. once I click on open, I get an error and then after clicking on ok, some files get opened

  Before sending the email, I had formatted the USB scanned files on my HARD drive and then copied on the USB. The same problem persists. I think that when the files are displayed or open, the virus does something and change his behavior wrongly.

  1 bitdefender watch as new bitdefender is available, I click ok and repair wire starts and then it tells the system to restart.this cycle continues on the race

  2. 2 files are missing (attachment)

  3. could you send me the file by e-mail?  You can also download the link below.

  http://labs.BitDefender.com/

  because the webste or browsers (chrome, firefox) are not respongding.

  4. I could get these 2 points. Browse your computer to locate the removable storage device and right click

  its icon.
  3. in the shortcut menu, point to Bitdefender and select immunize it
  
  drive.
  I am able to open my pendrive ffrom on 1 pc but on my laptop, all the files don't appear as shortcuts 1-2 KB and can not access.
  zwhwenever, I click the icon, the window save under opens for all files.
  on this pci usingbitdefender antivirus am more 2013 16.34.0.1913 downloaded from download.com and the antivirus from bitdefender 60 seconds. 1.0.3.59
  my pc shows the USB key as safe, but laptop with 2 antivirus mentioned above are showing 2 virus - worm.vbs.ch (bitdefender 2013)
  using bitdefendr 2013 more on laptop, I tried to immunize the file but an error was encountered.
  the error is in German-
  Der process nicht auf die Datei zugreifen kann, da sie von einem other process verwendet wird. I closed all the files and tried to immunize the USB of the my computer without having to open the USB by clicking on it.
  Itried to remoe and atach the pendriveagain and even restarted the laptop, but the same error message appeared.
  Properties - 5.10 GB ref 7.89 GB, but when the USB wasopened, all files were only 2 or 3 KB of size.
  1 more problem-i tried to delete the files in quarantine but bitdefender stopped working and went off automatically.
  I copied all the files from USB to pc, they were 2.22 GB, then again, I copied them back after scannig and formatting of topendrive and it was only 1.44 GB
  BitDefender Antivirus 2013 never works and always displays the message to restart the laptop so that it can start working, but it neverstarts. But bitdefendeer 60 seconds work.

  LOL - install software Registry Cleaner to fix damaged or broken registry entries.

  More likely to worsen the situation.

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• Try to update the hardware Microsoft 3000 wireless mobile mouse and the microsoft drivers.

  Hi, I'm trying to update hardware drivers and microsoft drivers, and he asks the operating system;

  I am running windows xp. SP3. 32. ILO, but it offers only 64-bit windows, what can I do?

  Hi peterforsythe,

  It seems that this mouse is only supported by Windows XP 64-bit. Unfortunately, it seems that you need to buy a mouse which is supported by 32-bit.

• Impossible to install 4000 wireless mobile mouse, receive error 1603 in Vista

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  I followed all methods to troubleshoot installation of Intellipoint, Intellitype of the lifecam software.  Method 1-6 and still it do not install.

  Jonatahn salvation,

  Please see the following article some troubleshooting on your question:

  http://support.Microsoft.com/kb/321122

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
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  Hello

  1. what version of Windows is installed on the computer?

  2. What is the format (file extension) of the document you want to open?

  3 are you aware of any changes made to the computer, before the show?

  I suggest to change the default program associated with a file type and look for the question.

  Change the programs that Windows uses by default

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