I have a photosmart HP, model B210a and not produce. CN216A bought September 2011

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  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to choose your
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  Hello

  I'm on Windows 7 Professional 64 bit

  I have a Photosmart more B210a

  For 18 months he has been fine, but now the HP Solution Center disappeared.

  I tried to uninstall and reinstall.

  I did both the original disc and then using the software "full feature", but the Solutions Center is nowhere to be seen.

  I use the wireless printer and everything works except that I can't use the touch pad to analyze, because there is no way I can activate it.

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  Thank you very much

  Mike

  Thanks again

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  Mike

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  Thank you.

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  Hello judieKay

  Would you please provide the full model number? For example C410a. Some models are slightly different from each other and I want to assure you to give you specific information. How can I find my model number?

  Regarding the error, I checked and the following instructions should work on all models of the C410. The following instructions are for the "cleansing" or "cleaning" your computer HP printing software. This should allow you to perform a new installation of your printer and should fix your mistakes.

  Of the Original installation CD:

  1. Insert the CD in the drive and then cancel Setup

  2. open my computer and click right then on the CD from the drive and select open

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  C410 Photosmart full feature software (Vista)

  10. run the download to reinstall the printer

  If the software has been downloaded and extracted to your system:

  1. type % temp % in the field of race

  2. Locate and open the folder starting with 7z (example: 7zS2356)

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  C410 Photosmart full feature software (Vista)

  10. run the download to reinstall the printer