I have a site license, but when I updated for first CC 2015, it became a trial version

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• My Dell M3800 crashes immediately when I opened a project because I've updated for first CC 2015

  Hello

  I'm in the middle of a project and, currently, every time I run the first application it crashes after loading the last window of bin. It is immediate and frustrating. Yesterday I uninstalled creation and Media Encoder, reinstalled it, and it worked for a day. Today, nothing has chnaged and the roar is back. I can not change, and this is a time sensitive project.

  Laptop Workstation: Dell M3800

  Graphics cards

  GPU Intel(r) HD 4600 - driver date: 18/11/2015 - driver Version: 20.19.15.4331

  NVIDIA Quadro K1100M - the driver date: 07/08/2015 - driver Version: 10.18.13.5382

  -J' already put NVIDIA to use the card Quadro at the first lance, but that did not help.

  -Uninstall and reinstall the program doesn't have it fixed in the long run.

  -It worked for a day, then I saved a project, Locked WINDOWS + L the computer, lunch 30 minutes and came back to a window that responded to the questionnaire arrested Premiere Pro. Now he does not even start at all, keeps crashing.

  QUESTIONS RELATING TO THE:

  I have the most current drivers for each card sites. I have to use a version of special driver to make this work right?

  Help!

  Well,.

  I understood how to work around. I created a new user on windows 10 profile and opens the same project. It worked perfectly. Now that I've solved my problem and yet having heard representatives from Adobe, can you please explain why this happened and how can I get my project work on my original user profile in windows where everything is configured, already?

  It's clearly a work around now, so I can finish there project. To be sure that I will also post a link to this on Creative Cow to see if someone else can help.

  I would like to know how to not to lose more of 3.5 hours again for a solution of troubleshooting on a busy day.

  Thank you.

• I have my payment plan current iCloud from the web, but when I install programs on my Mac, I suggest that the version has expired. How can I fix it?

  I have my payment plan current iCloud from the web, but when I install programs on my Mac, I suggest that the version has expired. How can I fix it?

  iCloud is an Apple product... you hear Adobe Creative Cloud?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have Dreamweaver CS6 but want to update for cc, how ever I did mine and I sign in and upward at the site web adobe and want to use css Designer because with my courses, I do and they use CC. How can I get upgrade with refund f

  I have Dreamweaver CS6 but want to update for cc, how ever I did mine and I sign in and upward at the site web adobe and want to use css Designer because with my courses, I do and they use CC. How can I get the upgrade with this new refund. Thank you

  There is no way to update the version of perpetual license / DWCS6 drive to the creative cloud, they are two completely separate programs. There used to be a discount for the Creative Suite owners switch to CC, but that ship has sailed.

  If you want to the CSS designer, you will need a subscription here: pricing and membership creative cloud plans | Adobe Creative Cloud

• I have a paid subscription, but when I run Lightroom 6, does an eval version expired!

  I have a paid subscription, but when I run Lightroom 6, does an eval version expired!

  Really annoying when a client cannot use product cost him - please provide customer service as soon as possible.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Why my screen have a checkered pattern, but when I start in safe MODE it disappears?

  Why my screen have a checkered pattern, but when I start in safe MODE it disappears?

  Safe mode disables extensions in Firefox 4, and disables hardware acceleration.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.

  If disable hardware acceleration works then check if there is an update available for your graphics display driver.

• When I plugged in my hdmi to pc I have followed the news but when I rehooked my moniter I lost the signal from my TV.

  moniter and hdmi problems

  When I plugged in my hdmi to pc I have followed the news but when I rehooked my moniter I lost the signal from my TV. I have a vizio hd tv.

  Hello

  ·         What operating system is installed on the computer?

  Method 1: Follow the steps and check if that helps:

  (a) first of all you need a video cable to make the physical connection. For a better image quality, you must connect to the computer to the TV using standard VGA ports or via DVI to HDMI cable provided your TV supports these ports.

  (b) open the "display settings" in your computer and activate the output to the TV screen. You can reflect the content of your computer on the TV or extend the display as a double screen control.

  (c) pick up your TV remote and switch to "External inputs" in the menu. You need to change the value by default "Video 1" to a different selection which may be "HDMI 1" or "video 2" depending on how you made the connection. "

  Important: Make sure you connect the cable to the TV before turning on the computer, because sometimes it may not recognize the external display.

  You may also change the resolution of your TV screen using the display settings in your panel of control remains the image may appear distorted.

  Reference: http://windows.microsoft.com/en-US/windows7/TV-on-your-computer-Understanding-TV-signals-and-TV-tuners

  http://Windows.Microsoft.com/en-us/Windows7/connect-your-computer-to-a-TV

  http://Windows.Microsoft.com/en-us/Windows7/HDTV-frequently-asked-questions

  Method 2: updated the graphics card driver and see if it helps:

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

• I have loaded activeX on, but when I go to automatic updates it says that I must load activeX?

  I have loaded activeX on, but when I go to automatic updates in automatic mode it says I must load activeX?

  How to reset the Windows Update settings?
  http://support.Microsoft.com/kb/971058 TaurArian [MVP] 2005-2010 - Update Services

• I have a digital signature, but when trying to install its software, it says "(Package of Installation not supported by the processor - it comes to i3)?

  I have a digital signature, but when trying to install its software, it says "(Package of Installation not supported by the processor - it comes to i3)?

  Hi Richard,

  1. what software are you trying to install?

  2 are. what digital signature you referring?

  3. What is the brand and model of the computer?

  4. you made any hardware or software comes to the computer before the show?

  Also check out the links for more information:

  What is a digital signature?

  http://Windows.Microsoft.com/en-us/Windows7/what-is-a-digital-signature

  How can I decide that drivers are safe to install?

  http://Windows.Microsoft.com/en-us/Windows7/how-can-i-decide-which-drivers-are-safe-to-install

  Please write to us with the exact details of the question and the answers to the questions above so that we can help you further.

• Acrobat pro, I have a windows license, but am moving to an imac... How can I do this?

  for

  Acrobat pro, I have a windows license, but am moving to an imac... How can I do this?

  You can't get a serial number of Mac for a version of Windows in Acrobat 8. Version 8 is way too old.

  You will need to join the Cloud and get Acrobat or buy it outright.

• I downloaded Lightroom 6 today (single license), but when I try to put in place, it is blocked with the comment "product installed only on a 64-bit system.

  I downloaded Lightroom 6 today (single license), but when I try to put in place, it is blocked with the comment "product installed only on a 64-bit system.

  Hi Fred,.

  6 Lightroom requires Mac OS X 10.8 superior, or a 64-bit version of Windows 7, 8 or 8.1. See the system requirements for Photoshop Lightroom for Mac OS and Windows

  It could be useful!

  Kind regards

  Shelly

• I just ordered 14 items and I have an order confirmation, but when I go to download its says there is nothing in my account to download - help

  I just ordered 14 items and I have an order confirmation, but when I go to download its says there is nothing in my account to download - help

  PES 10, 11, 12, 13, 14 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

• Now I have a new mac and me, I bought a previous CS5 - can´t find my product - even when I m connected... How? Why? I have my serial number, but when I try it fails...

  Now I have a new mac and me, I bought a previous CS5 - can´t find my product - even when I m connected... How? Why? I have my serial number, but when I try it fails...

  You do not have a serial number to download, so I think you're talking about installation AFTER downloading the file (s)

  CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan

  -which means you are trying to use CS6 and earlier at YOUR risk of having problems

  Maybe it's a fake because of Mac El Capitan and OLD programs error

  This information is a MUST to install old programs on Mac El Capitan

  -You can't get the same error message, but here are some links that CAN help with old programs

  Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)

  -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

  -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095 /

  -the guardian https://support.apple.com/en-au/HT202491

• I have the creative cloud, but when I put my last project on it said it wasn't updated... is not automatically updated cloud? kinda the entire point?

  I have the creative cloud, but when I put my last project on it said it wasn't updated... is not automatically updated cloud? kinda the entire point?

  you have disabled the auto-update feature.

  Click the gear on your desktop app > preferences > make sure that ~ "always keep updated cc" is checked.

• I recently tried to open a new pdf file using an existing program Acrobat Reader and it changed the extensions of all programs and .pdf desktop icons, making them unusable.  I uninstalled Reader and extensions have been fixed.  But when I installed the dr

  I recently tried to open a new pdf file using an existing program Acrobat Reader and it changed the extensions of all programs and .pdf desktop icons, making them unusable.  I uninstalled Reader and extensions have been fixed.  But when I installed the drive again - the latest version (DC) it happened again.  How can I fix it?  I am on Windows 7

  Hi donaldm78047015,

  Try the solution mentioned in this KB doc. https://helpx.Adobe.com/Acrobat/KB/application-file-icons-change-Acrobat.html

  Kind regards

  Nicos