I have a Vista system and my cd/dvd device driver is corrupted or missing (Code 39).
How can I recharge the device driver? Whenever I have to uninstall the driver and the system tries to install the driver, I get the message that is damaged or missing. How to solve this?
I tried deleting the cdrom.sys file in windows, but it won't let me even if I'm on the administrator account.
I also tried driver uninstall with the installed drive and rebooting, but the corrupted message driver happens every time that I reboot.
Is it possible that the drive itself is the problem?
I'm ready to get an external cd/dvd drive.
Try running the Fixit from here:
Your CD or DVD drive is missing or is not recognized by Windows or other programs
"Or you can try the procedure in.
Fix it myself
Tags: Windows
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I have the same problem as a previous applicant. My hard drive went down and I had to replace it with a new one. Windows Vista is the operating system installed on my HP Pavilion and I try to use reinstall drive.
The message says "A required CD/DVD device driver is missing. If you have a driver disk, CD, DVD, or USB flash drive, please insert it now. »
I don't have a floppy drive on this machine, so I'll have to do the installation from a USB key.
I tried so that it points to the Installation DVD, but it was still impossible to find the required driver.
Thank you
Sean
Hey Thornwill
HP machines have some problems with the replacement of their equipment with new hard disks not hp etc. and reinstall vista
My advice to you would be that you contact hp
Walter, the time zone traveller
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Satellite Pro P100 - 465 Vista: of DVD player may be corrupted or missing (Code 39)
I just bought a P100-465 pre-loaded with Vista Business, it was working fine and I managed to load the DVD player software.
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This before with Vista on a Toshiba Qosmio. What is my dosage?
Hello
A question: why you n t use the option to search the forum to find discussions that could provide useful information?
I used this option and found this thread:
http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=13843&MessageID=50483You will find a link to the Microsoft page that explains the problem and a solution
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I have formatted my system and windows reloaded. Then, I clicked on it somewhere (do not remember on which/wher) now the systym not to see any how removable storage or don't want even to open a CD I put in...
As you reinstalled just Vistas, you would have a very limited number of Restore Points!
Try the system restore.
If this does not work, and you don't know what you were doing, reinstall it again.
http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/
Do Safe Mode system restore, if it is impossible to do in Normal Mode.
Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.
Try a restore of the system once, to choose a Restore Point prior to your problem...
Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.
See you soon.
Mick Murphy - Microsoft partner
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Hello
Microsoft technical support engineers cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features. For more information about this policy, please refer to the sticky below. -
I have a XP system and games (solitaire, hearts, cell free and lonely spider) have been removed. Is there a way to reinstall them or copy them from another computer?
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Hi braddavis118,
· How did you remove the games?
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When I try to install window 7 ultimate my Windows vista ultimate, the spectacle of the window the following error message "a required CD/DVD device driver is missing. If you have a driver floppy disk, CD, DVDm and USB flash drive, please insert it now. Roman Si the windows installation media is in the drive, you can remove it for this step. "I have the"TSSTcorp CDDVDW TS - L632H ATA Device"CD/DVD-ROM drive, and and it come preinstalled with no driver disk. So is there a solution to the problem?
You could try to copy the contents of the DVD to a folder on your hard drive. Then start the installation from there.
(I've seen a post or two during the upgrade to Windows 7 64 bit of Vista 32 bit). Could just be a funky DVDROM drive problem. Copy of the files should ignore the issue.
I hope this helps!
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I change my ubuntu to Windows 7, but "A required CD/DVD device driver is missing. If you have a driver on floppy disk, CD, DVD, or USB flash drive, please insert it now. Note. If the windows installation media is in the drive, you can remove it for this step. "what I can do about it?
Hello
Are you able to boot to the Windows Vista operating system?
Read the following article and see if that helps:
Error: A required CD/DVD device driver is missing - when you boot Windows 7 or Windows Vista installation disk:
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drive is Matshita DVD-RAM UJ-850 s a SATA drive
I use windows Vista
Driver provider Microsoft
Day 21/06/2006
Version 6.0.6002.18005
Hello
Code 39 means that the driver is corrupted or missing.
Please make all below even if you have done some before as it is often the set of operations which solves
the question.Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack. Even if the reader does not appear to continue below.
Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.--------------------------------------------------------------
Also check with your system manufacturer to see if there are any updated drivers for your DVD. Or even if it
are you can reinstall the 'old'. Many use Windows default drivers however some special aura
ones. Also check the website of the manufacturer of the car.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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Failed to install MS Active Synch 4.5 on MS Vista... Windows Mobile Device Driver 6.1 Unable to Synch with Verizon phone
I have no way to sync my phone to my computer.
Phone Verizon is SMT5800
Hi RickdeSante,
Please see what follows, a possible fix for your problem
Try to uncheck advanced network functionality
To disable this setting on a Windows Mobile-based Smartphone device or a Windows Mobile Standard device, follow these steps:
- Click Start, click settings, click more, and then click data connections.
- Click on USB to the PC.
Note You may have to click more to display the USB to PC setting.
- Click to uncheck the enable advanced network functionality check box.
Thanks to Jack in the following thread:
I hope this helps!
Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think -
Satellite A110: I need to replace the motherboard and the CD/DVD combo drive
I have a Satellite A1100, and my CD/DVD Combo needs to be replaced... also, I need to replace the motherboard by qualifying the connections that connect the CD/DVD drive is damaged. Is there any possible way for me to get the motherboard and the CD/DVD combo myself or should I consider a service repair center?
And if there is a way to get the spare parts of CD/DVD and a motherboard... can someone please tell me where I can get them from? If anyone has any idea how much it's going to put me back I would appreciate, they would let me know how it is... also, I would gladly help if someone can tell me what I can do about it.
Thank you
Hello
How old is your machine? If you still have your warranty, so why not give your machine to a local service partner?
So if you don t give something on your guarantee you can trade your coins. But to look for the pieces on google and you won´t get any help from toshiba (e.g. manual disassembly or something similar).
I tried long before your request and I made my experience that if you want to open your machine your completely on your own.
Welcome them
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Computor was disconnected during the installation of Vista Service Pack 2. I did now no operating system and startup repair does not work. What should I do now?
You may have to reinstall Vista from the original media or from the recovery partition according to the type of computer you have.
Hope that you made the backup recommended all of your data before attempting to install Vista SP2.
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Please help me. ? I had my computer in the store twice and abduction virous had done on it and I have a security program which is to stop the virouses enter in my laptop. I run Kaspersky security 2010 and I have a malware bites and anti spam as well as another system my tech told me. so, I want to know how can I keep these 646 codes to stop coming on the laptop. I have a toshiba with a pentium dual core prossesor.
If you experience problems with the Office updates, try to manually download the same and install.
You can search the individual updates here:
http://www.Microsoft.com/downloads/en/default.aspxHe just put in the KB number and then perform a search.
If it always creates a problem disconnect from the internet and then try to install the updates, and another thing, you can try is turn off UAC before downloading a first update manually. See: (Guided Help: settings to adjust user account control in Windows 7):
http://support.microsoft.com/kb/975787/en-us.How to use User Account Control (UAC) in Windows Vista
http://support.Microsoft.com/kb/922708If not for the other updates:
http://support.Microsoft.com/kb/971058
How to reset the Windows Update components?TaurArian [MVP] 2005-2010 - Update Services
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I have a windows Vista Home Basic that crashed near virus that I had installed avg.free but it has expired now, I bought the new protection but don't know how to install it, please help!
... I bought the new protection but don't know how to install it
Too late now! See...
Cleaning a compromised system
http://TechNet.Microsoft.com/en-us/library/cc700813.aspxPersonal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!
HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "ofhttp://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista
Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:
4 steps to help protect your new computer before going online
http://www.Microsoft.com/security/pypc.aspxTip: After getting the computer fully patched, download/install KB971029 manually:http://support.microsoft.com/kb/971029
NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate prior to installing the updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application (which will require WinXP SP3 must be installed).
Norton Removal Tool
FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exeMcAfee Consumer product removal tool
http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exeSee also:
Risks & benefits of P2P file sharing
http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspxMeasures to help prevent spyware
http://www.Microsoft.com/security/spyware/prevent.aspxMeasures to help prevent computer worms
http://www.Microsoft.com/security/worms/prevent.aspxAvoid fake security software!
http://www.Microsoft.com/security/antivirus/rogue.aspx~~~~~~~~~~~~~
If you need help, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/vistarepair/threads
If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Error message for several packages of software that I installed, including Outlook and Adobe. Where can I get a copy of the correct file to copy on the wrong file I have. I have no installation disk, and need this file to be correct.
Looks like some sort of malware infection.
I suggest talk us a bit about your system and then run the scans indicate below, then when the scans is clean, the persistent problems.
What is your system brand and model?
What is your Version of XP and the Service Pack?
Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..
The afflicted system has a CD/DVD drive work?
If the system works, what do you think might have changed since the last time it did not work properly?
This will minimize back Q & A and eliminate guesswork.
While you wait, I could do this:
No matter what you use for protection against malware, perform the following analyses for malware, then correct any problems:
Download, install, update and do a full scan with these malware free
detection programs:Malwarebytes (MMFA): http://malwarebytes.org/SUPERAntiSpyware: (SAS): http://www.superantispyware.com/They can be uninstalled later if you wish.
The scans by operating clean, then to solve any problems.
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