I have an active subscription (Muse), but I have a demo version of my product

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  I bought a 1 year of InDesign subscription plan, but this is the trial version again and asks me to buy a subscription...

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

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  If Yes

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  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

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  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

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  Hello

  I currently have an active subscription to creative cloud for Photoshop. I wiped my PC just recently (Windows 8.1 - custom build), and on redownloading photoshop, she asked a serial number Photoshop launch when I use my log-in. I followed all directions:

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  Ask the serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

  and

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

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  This is an open forum, Adobe support... you need Adobe personnel to help

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  -Click on the blue box "still need help? Contact us. "

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• I have a subscription (InDesign), but can not use it

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  Hello

  Please we write the error message so that we can help you. However, if you get error then follow it please stop Creative Cloud 2015 to return to the mode of trial and problem with Photoshop CC license to rename the hosts file if necessary.

  It will be useful.

  Kind regards

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• I bought an annual subscription, the invoice is paid, but I can still only download programs demo versions. Why? and I have to do to activate the software?

  I bought an annual subscription, the invoice is paid, but I can still only download programs demo versions. Why? and I have to do to activate the software?

  I contacted Adobe support and they helped to solve my problem:

  My problem was with the "hosts" file using Adobe. Because of the way he wrote Adobe couldn't see my subscription and only saw me as a trial license.

  I was instructed to download the Adobe Creative Cloud Cleaner Tool for Mac and by accepting the agreement, once

  Click on the chosen "Difficulty Host File" tab.

  Click on "selected cleaning."

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• I have an old Photoshop CS3 that was installed on a desktop computer that has crashed and is still not bootable. I now have a new office with 10 windows and I installed it and it works. Activation is dimmed, but I can't save. It is said that there is no i

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  Please read https://forums.adobe.com/thread/1499014

  -try some steps such as changing browsers and disable your firewall

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  An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

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• I have a subscription to Lightroom and installed lightroom on my new laptop computer. But it tells me that I have a test version.

  I've uninstalled it on the old notebook but lightroom still tells me that I have a 'test' version and not a licensed. I logged into the creative cloud with my profile. Anyone know how I can tell Lightroom it's the only 'licence' and not a trial version? Thank you!

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• Hi guys, I have a problem with my cc of muse, sometimes I try to add a new widget that I downloaded, but my muse says 'check if a new version of muse is out' what could be the problem because most of the widgets I want to use cant load in my library

  Hi guys, I have a problem with my cc of muse, sometimes I try to add a new widget that I downloaded, but my muse says 'check if a new version of muse is out' what could be the problem because most of the widgets I want to use cant load in my library

  Hello

  Muse 2014 is actually not the most recent version. Adobe has recently released the Muse of 2015. Your Adobe Creative Cloud application should notify you when new updates are available.

  I uninstall Muse 2014 and install Muse 2015 if you have the required hardware and software.

  System requirements | Muse

  Kind regards
  Thomas

• I already pay for my subscription to Adobe Muse, but every time I open the application appears as I'm always on the free trial version (7 days at the end of the trial), what to do?

  I already pay for my subscription to Adobe Muse, but every time I open the application appears as I'm always on the free trial version (7 days at the end of the trial), what to do?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I want to create my menu widget, but I don't know I can has created, I have the french version and request of muse please I need assistance to complete my website

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  Hi Esther.

  If you mean manual creation Menu, then Yes, it is possible. Drag the widget menu a menu, go to the Menu Options and change the Menu Type to manual.

  About the mailbox Muse is a design software. It does not provide the functionality of e-mail. You should check with your hosting provider.

  Kind regards

  Aish

• Photoshop asking serial number when I have an active subscription to creative cloud

  I bought an annual subscription to creative cloud and when I launch Photoshop and click on software license, it shows my correct adobe id but then asks me a serial number. How can I fix? I'm on Mac OS X v. 10.8.2

  Hi Cujodvm,

  If you have a beta version of Photoshop CS6 you want to uninstall and reinstall via Adobe Application Manager. Measure where it was installed via Adobe Application Manager you need to click on the button "license this software" and login with your Adobe ID

  There is a problem with Photoshop CS6 specifically going on right now that the product returns to the trial after the launch of the 3rd or 4th, our team of engineers you consider this soon with another update of product. I know not if that is related or not.

  We have this document on the issue

  Trial is displayed when you open Photoshop CS6

  http://helpx.Adobe.com/Photoshop/KB/trial-screen-displays-you-open.html

  -Dave

• I have two edge web fonts on my conception of muse, but when I try to publish it says no access Kit type (error message; Error 403 Access no typekit)

  I (as I know) full access to the typekit and used two web edge (sc Amatic one, Prelle) fonts in my design on Muse. but when I publish an error saying no typekit access indicators. Help, please

  Hello Siclarke2904,

  Please check the suggestions in the similar discussion below.

  Error code 403: no access Typekit

  Kind regards

  Vivek