I have e new Microsoft 5000 keyboard and a mouse and the updated Intellipoint software. The mouse is erratic, and the keyboard is horribly slow.

The batteries are new, as is the keyboard. The keyboard is also erratic, as sometimesit is sensitive and sometimes painfully slow.

Hi PaulNord,

I guess your operating system is windows XP, and if this is the case, additional software is required for your device works properly. If you haven't already done so, you can visit your device home page in the link below to download and install the appropriate drivers.

http://www.Microsoft.com/hardware/en-us/p/wireless-comfort-desktop-5000#support

I hope this helps.

Tags: Windows

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