I have laptop HP Envy M6 Tx 1216 and brightness keys do not work.

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  You laptop has Intel/Nvidia switchable graphics and search RTA the screenshot, it does not resemble the driver Intel is installed.

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  -------------------------------------------------

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  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->
  Validation status: invalid license
  Validation code: 50
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - XY9X3 - JDXYP-6CJ97
  The Windows Product Key hash: xFQJU8srKsovk6p1Lk1yW93in4E =
  Windows product ID: 89583-OEM-7332157-00211
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {F20B4B72-1308-45BE-8F90-95E91A3F0AAF} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows Vista (TM) Home Premium
  Architecture: 0 x 00000009
  Build lab: 6002.vistasp2_gdr.110617 - 0336
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {F20B4B72-1308-45BE-8F90-95E91A3F0AAF}1.9.0027.06.0.6002.2.00010300.2.0.003x 64*-*-*-*-6CJ9789583-OEM-7332157-002112S-1-5-21-923204104-223683984-168055983Acer Extensa 5630 Phoenix Technologies LTD.V1.30 20090319000000.000000 + 00070333507018400FA04090409US Mountain Standard Time(GMT-07:00)03ACRSYSACRPRDCT109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.0.6002.18005
  Name: Windows Vista, HomePremium edition
  Description: operating system Windows - Vista, channel OEM_SLP
  Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89583-00146-321-500211-02-1033-6002.0000-0042012
  Installation ID: 004511331255365043724851364501374781338933223323713385
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial product key: 6CJ97
  License status: Notification
  Notification reason: 0xC004F063.

  Windows Activation Technologies-->
  N/A

  --> HWID data
  Current HWID of Hash: OgAAAAEAAgABAAIAAwACAAAAAwABAAEAeqjWy6pVxGJ6f0DXhgfkNoBBsJzy9ErM1F/eG4QdrFYqhQ is

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20000
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC APIC PTLTD
  FACP INTEL CRESTLNE
  HPET INTEL CRESTLNE
  START PTLTD $SBFTBL$
  MCFG INTEL CRESTLNE
  SLIC ACRSYS ACRPRDCT
  ASF!            OEMID OEMTBL
  SSDT BrtRef DD01BRT
  SSDT BrtRef DD01BRT

  Ah! -in this case, it is not necessary.

  I see from my records that a similar case has been solved by uninstalling and reinstalling the update WAT - KB971033

  Open the Windows Update - click the link view updates installed on the left of the page

  in the list, find the WAT update KB971033, and then uninstall it.

  Then restart and reinstall the update from here - http://support.microsoft.com/kb/971033

  redemarrer restart again, then try to change your product key to the one on the sticker - what is happening this time?

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  Model - HP laptop laptop 15-R203tx

  OS - Windows 8.1 Pro 64-Bit

  Graphics - Intel HD 5500 integrated

  Dedicated NVIDIA GeForce 820 M

  I updated the drivers for my also well-integrated dedicated graphics card but still my function keys f2 and f3 for brightness control does not work although all other keys work.

  This PC comes with the BACK, but I started it with 8.1 Windows Pro 64-bit.

  Hello

  Well that does not explain why your f2/f3 keys do not work as you have only the Microsoft base driver installed - if the Intel driver has already been installed Ok, this may indicate a hardware problem.

  What happens if you try to install the Intel HD 5500 driver directly from Intel - it's the 2nd file in the list on the following link.

  https://Downloadcenter.Intel.com/search?keyword=Intel%C2%AE+HD+graphics+5500+for+5th+generation+Intel%C2%AE+core%E2%84%A2+processors

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  Kind regards

  DP - K

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