Laptop HP 15-R203tx: brightness (f2 and f3) function keys does NOT work

Model - HP laptop laptop 15-R203tx

OS - Windows 8.1 Pro 64-Bit

Graphics - Intel HD 5500 integrated

Dedicated NVIDIA GeForce 820 M

I updated the drivers for my also well-integrated dedicated graphics card but still my function keys f2 and f3 for brightness control does not work although all other keys work.

This PC comes with the BACK, but I started it with 8.1 Windows Pro 64-bit.

Hello

Well that does not explain why your f2/f3 keys do not work as you have only the Microsoft base driver installed - if the Intel driver has already been installed Ok, this may indicate a hardware problem.

What happens if you try to install the Intel HD 5500 driver directly from Intel - it's the 2nd file in the list on the following link.

https://Downloadcenter.Intel.com/search?keyword=Intel%C2%AE+HD+graphics+5500+for+5th+generation+Intel%C2%AE+core%E2%84%A2+processors

If it installs Ok, reboot the laptop and let Windows fully load for a few minutes before checking it in.

Kind regards

DP - K

Tags: Notebooks

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