I have no sound and my volume won't adjust. It is only on my account. Windows XP laptop. What should I do?

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  My usb ports have no power in my toshiba satellite with windows 7. I don't know what to do.

  Looks like a hardware problem, in which case you will need to contact Toshiba support.

  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

  SC Tom

• I have lot to save my adobe photoshop cs6, when I try it starts to load then stops and gives me the message "the activation system is not available at this time." What should I do if I continue to use my photoshop?

  can you help me register my creative suite premium adobe cs6?

  I have lot to save my adobe photoshop cs6, when I try it starts to load then stops and gives me the message "the activation system is not available at this time." What should I do if I continue to use my photoshop?

  Check your hosts file.

  help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I have 13 items and my computer krasched so need a new number. It also on my laptop. When I start working its saids you already have 2 compers.

  I have 13 items and my computer krasched so need a new number. It also on my laptop. When I start working its saids you already have 2 compers.

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  You will need to contact support by calling/chat for this request.

  Contact the customer service

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• My errased sticker product key and I can't read all the text to reactivate my windows visa. What should I do now?

  My errased sticker product key and I can't read all the text to reactivate my windows visa. What should I do now?

  Hello

  You mean the sticker on the case of the Vista operating system pre-installed from Dell, HP, Acer, Toshiba, etc.) ?

  If you do, you can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  And if you do not score a manufacturer of recovery on your hard drive, you should be able to make your own recovery from her disks to reinstall the operating system.

  Go to programs > name of the manufacturer of your computer > then their system or recovery tools software topics for them, depending on how it is formulated.

  If you can't find any reference to it, contact the manufacturer for advice on how to make these recovery disks.

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  See you soon.

• my windows vista starts normally until I have pass the user coice screene. After that, I see the cursor but everything is black. What should I do? Thank you very much!

  my windows vista starts normally until I have pass the user coice screene. After that, I see the cursor but everything is black. What should I do?

  It was probably caused by the removal of any file system as I was scaning the pc for malware and probably deleted some important file. only safe mode works now
  and I need my computer quite urgent for the University.
  Thank you very much!

  Hello

  No saving necessary data and re-installing Windows Vista might be the best option, but here
  are a few others.

  You can save your files by putting the drive in another computer as a 2nd disk (best) or external
  Drive USB enclosure and then backup to removable media such as CD, DVD or other USB drives.
  Of course a real store of the computer or the manufacturer of your system can help to recover the files.

  Or you can use a boot Ubuntu CD to back up data.

  Use Ubuntu Live CD to backup files from your Windows computer dead
  http://www.howtogeek.com/HOWTO/Windows-Vista/use-Ubuntu-Live-CD-to-backup-files-from-your-dead-Windows-computer

  --------------------------------------------------------------

  You can access Mode safe? Repeatedly press F8 as you start? If yes you can try Control Panel - device
  Manager - graphics card - Double click on - driver tab - click on UPDATE driver - then right click
  on devices and UNINSTALL - REBOOT.

  A method to try to get to the desktop (try in normal Windows Mode without failure) is CTRL +.
  ALT + DELETE - Manager tasks and tab process EXPLORER.exe and COMPLETE the PROCESS on this subject - and then
  on the Applications tab - lower right - new task - type in EXPLORER.exe. Safe mode is available by
  repeatedly tapping F8 as you start. CTRL + SHIFT + ESC also begins the Task Manager.

  First check this thread in case it is simple and if not to come back to this thread.

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/thread/50247d5e-0ae0-446c-A1bd-11287fd1478a

  Black screen problems are extremely difficult to repair and all patch is usually on a base hit or miss.
  That there is no information on a black screen as it is on a blue screen just adds to the
  Difficulty. Often using a restore point or Startup Repair will have no effect. You can try a
  Google to see the proposed repairs, whom some have worked however these cover a wide
  field efforts.

  Here's a video of one of them.

  http://www.Google.com/search?hl=en&q=black+screen+of+death+Vista&btnG=search&AQ=f&OQ=&AQI=G1

  Here's another fix
  http://blogs.PCMag.com/SecurityWatch/2008/12/the_mysterious_black_screen_of.php

  You have a Vista disk? You can try restoring the system to it. If you don't have the disks your
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  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  You can create a recovery disc or use someone even version (making the system restore it)
  must be bootable).

  How to create a Vista recovery disk
  http://www.Vistax64.com/tutorials/141820-create-recovery-disc.html

  ------------------------------------------------

  These require the correct Vista discs since you can not start safe mode.

  Try the Startup Repair tool-

  This tells you how to access the System Recovery Options and/or with a Vista disk
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  Try recovery options Startup Repair

  How to do a startup repair
  http://www.Vistax64.com/tutorials/91467-startup-repair.html

  -----------------------------------------------

  Here are a few Google searches where many have found different solutions:

  Vista black screen - check that a 1st
  http://www.Google.com/search?hl=en&source=HP&q=Vista+black+screen&AQ=f&OQ=&AQI=G10

  Vista black screen Solution
  http://www.Google.com/search?hl=en&q=Vista+black+screen+solution&AQ=f&OQ=&AQI

  Vista black screen Fix
  http://www.Google.com/search?hl=en&q=Vista+black+screen+fix&AQ=f&OQ=&AQI

  -----------------------------------------------

  If necessary and you can access all ordinary Windows.

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation
  (if all goes well, the data records and need to reinstall programs). Be sure to do a good backup or three.

  You can use another DVD that aren't copy protected but you you need to own
  Product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can make a repair facility that must save the data but you will need to
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  need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  ---------------------------------------------------------------------------

  Another method that works sometimes: at the command prompt, type of Vista startup disk:
  (a line type or copy and paste one line at a time and hit enter - enter a bracket)
  or "BOLD")

  c:

  cd\

  CD c:\Windows\System32\winevt (there is a space between cd and C :)

  Ren LogsOLD Logs (there are spaces between ren and newspapers and Logsold)

  RESTART Windows

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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  Since CS5.5 is no longer sold by Adobe, CS6 and a cloud subscription, just where have you bought?

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• I just bought a new iMac and want to migrate my copy of CS6 in front of my old one. What should I do?

  I just bought a new iMac and want to migrate my copy of CS6 in front of my old one. What should I do?

  The copy on the source iMac still work?

  Migration will not work.  You must install the Adobe software with installation files.  If you need a low, ADOs link verify your account if you bought through Adobe as a download or use the link below.

  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

  Quickly find your serial number

• "Most Visited" is missing on personal bar and I can do this by using the suggested corrections, even in safe mode. What should I do?

  "Most Visited" is missing on personal bar and I can do this by using the suggested corrections, even in safe mode. What should I do?

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• How can I restart my iPhone 5 c? I tried to connect to iTunes and that has not worked. Then I tried now the home and sleep/wake buttons simultaneously, but that no longer works. My charger works. What should I do?

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  Looks like a hardware problem (with your home button).  You should probably make an appointment with the genius of Apple on an Apple store near you.  This link can help:

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• Hi, I'm changing payment five days ago mi information (I need to change the credit card number), but something happen and appears an error with this announcement page: "error number: PMT_000008" then... What should I do?

  Hi, I'm changing payment five days ago mi information (I need to change the credit card number), but something happen and appears an error with this announcement page: "error number: PMT_000008" then... What should I do?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Creating a project in my portfolio of adobe and it has added to my site of behance so don't want that? What should I do to stop this?

  Creating a project in my portfolio of adobe and it has added to my site of behance so don't want that? What should I do to stop this?

  Hey there!

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• I installed acrobat reader in window10 and demoted to the 8.1 window. After downgeading 8.1, acrobat reader does not run and also do not uninstall and reinstall. Only, I get the error message. What should I do?

  I installed acrobat reader in window10 and demoted to the 8.1 window. After downgeading 8.1, acrobat reader does not run and also do not uninstall and reinstall. Only, I get the error message. What should I do?

  Hi soyoungl9536964,

  Please try to run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" on your machine to remove all traces of the reader.

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  Let me know if any problem will persist.

  Kind regards

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• I've updated Windows and still cannot access Adobe export.  Always get message to Windows Update.  What should I do next?

  I've updated Windows and still cannot access Adobe export.  Always get message to Windows Update.  What should I do next?

  Hi dianef58361091,

  Please try to use the Adobe service export to PDF Online https://cloud.acrobat.com/exportpdf . Make sure that you sign in using your Adobe ID

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• I bought Adobe Acrobat 4.0 and aired on a Windows XP laptop. I bought another laptop running Windows 7, but it seems that my version of Adobe Acrobat 4.0 is not compatible with Windows 7. What should I do?  Do I purc

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  Hi johnindallas,

  Yes, you reason as acrobat 4 is not compatible with Windows 7.

  Acrobat 4 is a very old version and Adobe no longer provide support for this version.

  I suggest you buy the Acrobat DC subscription or license.

  For more details on the plans & pricing, please see:

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  Concerning

  Meenakshi Negi