I have not been able to get into my hotmail for 3 days now.

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• I tried several times to contact support, but have not been able to get well. I wanted to try the room light I use Capture 1 now. The Downloader or installer will load only if I "Run as Administrator" and then it crashes every time within a few secoun

  I tried several times to contact support, but have not been able to get well. I have a trial (try actually the second time), but are not yet able to test Lightroom/CC. I wanted to try the room light I use Capture 1 now.

  My question is this: the Downloader or installer will load only if I "Run as Administrator" and then it crashes every time in seconds. I even tried the Adobe application that will go well and remove all the remains of the previous software hoping that he would, but no solution. It will continue to act as his footstool, consumption of RAM, but do nothing else than the loop on the same screen. I have to force quit the program so that he could even respond. I'm a little confused on where to go with it. Thank you!

  Windows 10, 16g RAM, 4.7 GHZ 8-core AMD AMD R9 270 X

  Check your hosts file.

  help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• Recently I have not been able to forward my iPhone 5S for message store.  I've never had this problem before. When I looked to what to do, I realize that The Call Forwarding icon does NOT appear in the status bar when I try to transfer calls.  How c

  Recently I have not been able to forward my iPhone 5S for message store.  I've never had this problem before.

  When I looked to what to do, I realize that The Call Forwarding icon does NOT appear in the status bar when I try to transfer calls. How can I fix this please?

  It does not work using * 21 * + 6 * 41412 * 2 #.

  < personal information under the direction of the host >

  Call forwarding is a function of carrier. Contact your operator.

• Firefox crashes on opening a few seconds. has all of a sudden started several weeks ago and I have not been able to get since. I reinstalled but update did not work. It will not be open even in safe mode. Help!

  Firefox crashes on opening a few seconds. That started everything suddenly a few weeks ago, and despite several attempts to every day, I still cannot load firefox application. It crashes immediately on startup every time anything and journalist accident happens. I studied all the articles and followed their suggestions. I installed the latest version of firefox and still get the same results. I can't even open firefox in safe mode.

  Heather, not sure I can help, I'm not a Mac user, but I'll have a look at the crashIDs that you provided.

  Update:

  • Crash report ID: [6326058f-1fca-4d4d-a080-af8902120119]
    • signature: TFont::CreateFontEntitiesForFile (const char *, bool, TSimpleArray < TFont * > &, bool, short, char const *)
  • Crash report ID: [69534b6f-7662-4c09-bf2e-39fff2120104] signature as above

  There are very few reports recent crash with this signature, they could even be your plant. If you follow the suggestions in the article I linked above there is not much that can be done easily. You should try discount the possibility that the cause is malware by scanning with several updated tools.

  Malware controls
  Have you seen and followed the advice

  • Fix Firefox problems caused by malicious software
  • the first step trying to detect malware, a typical suggestion is this message from the-edmeister /questions/914980 #answer - 302372

  Clean reinstall it
  If you find no malware, it can be interesting to try a new re - install and a clean profile, none of them are simple and must be done with care, so first try malware scans, those who will take a while to sort.

  Rather a last resort: fill out a bug report
  
  If you are ready to try to answer the inevitable questions and have an email account anonymous, that you can use for recording, you can follow the link from the report above and click on 'report' to create a bug report on the crash.

• Have not been able to get flash since the upgrade to 7.0.1 using the Linux Debian operating system.

  I was not able to get the flash player since the upgrade to FF 7.0.1 on Debian Linux. I followed the instructions in "How do you install the Flash plugin? (https://support.mozilla.com/en-US/kb/installing-flash) several times.

  As I said this is a problem since the last update. I was able to get flash working in earlier versions. Flash works in the Debian version of FF "Iceweasel".

  You are running a version of Firefox 32 bit or a version of Firefox 64 bit-to-bit?

  You must use the same Flash plug-in to make it work (32 bit Flash with 32-bit Firefox).

• I paid for the annual plan, but cannot get the creative cloud to work. I bought Lightroom CC and thought that the mobile cloud was included... Have not been able to get this installed [title edited to provide more information - mod]

  See the title.

  Hello

  You can refer to the document:-Adobe Lightroom for mobile FAQ

  I hope that answers your query!

• My IPad 2 Air is mad, he gets on its own, and it freezes. Not to mention it locks me. Didn't this iPad for 2 days. Have not been able to use it! I tried connecting to ITunes and will not work!

  My IPad 2 Air is mad, he gets on its own, and it freezes. Not to mention it locks me. Didn't this iPad for 2 days. Have not been able to use it! I tried connecting to ITunes and will not work!

  Hi Kareyfabela,

  For this kind of problem, I strongly recommended opening a pension with Apple iPad case will probably require inspection by an Apple engineer. You can open a file on this site: https://www.apple.com/support/contact/

  I hope this helps!

  Jonty

• Just recently I have not been able to move the folder on my desktop. I have to copy and paste it into a new folder, and then delete the old on.

  Just recently I have not been able to move the folder on my desktop. I save videos to my office then then move in different folders, but now need to copy and paste, then remove the video from office.  Around the same time, when I try to use help I have Windows Help cannot start.  So please HELP.  Using Win7.

  Hello

  1. Did you of recent changes made to your computer that caused the problem?
  2. It happens that the Office? Have you tried with Documents and other readers?

  Step 1: File system [SFC] Checker

  Try to run a scan of the file system [SFC] checker on the computer that will replace missing or corrupt files & check if the problem persists.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Step 2: Run a virus scan to check if there are infections on the computer:

  Microsoft safety scanner

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: If infections are detected during the scan, there is a risk of data loss because infected files will be deleted.

  Step 3: Follow the instructions in the article to fix the problem of files and folders in Windows:

  Diagnose and repair Windows files and folders problems automatically

  http://support.Microsoft.com/mats/windows_file_and_folder_diag/

  For more information, follow the instructions in the article to improve the performance of Windows 7:

  Optimize Windows 7 for better performance

  http://Windows.Microsoft.com/is-is/Windows7/optimize-Windows-7-for-better-performance

  It will be useful.

• Problems with my mouse, and have not been able to find a solution to the research on various forums.

  Original title: mouse problems

  I have problems with my mouse and have not been able to find a solution to the research on various forums. Here are the symptoms:

  1. you must click several times to get the menus to open. Sometimes they are not just and sometimes they open with a single click flash but do not stick until I clicked several times.

  2 several times the menu drop down and seem to become transparent (not in looks) because when I click on something on the menu, he actually selects everything that is behind the menu drop down. For example, if I'm in powerpoint and you select an item in edit mode, it might work and here again he can just select the slideview behind the menu and expand. Or well, if I'm on a Web site, such as Facebook, and I chose to close the session, rather than enable the disconnection of the key, he chooses some ad is behind the part of the menu and redirects the page of this Web site.

  3. when I try to select a Word, words or sections as paragraphs, it performs several different things: continually select as soon as I let go of the mouse button, the jumps of color selection in another part of the document, or deselects the part of the text before I even let go of the mouse button.

  Here is what I tried:

  1. I had originally a usb wireless mouse. I changed the batteries and then got a new. Now I use a wired mouse.

  2 make sure all updates for Windows and Office 2010 are updated.

  3 has tried to update the drivers mouse, says that it is up-to-date. He restored, did not work. Uninstalled and restarted.

  4 Ran Windows Security Essential and Malwarebytes - found nothing.

  5. ensure that all the Toshiba updates were up-to-date.

  I don't know how the word this issue properly in order to find information about it. Everything I typed in search engines brings me other problems unrelated to this one.

  I am running W7 64 x Home Premium SP1, SP2 MS 2010 with a mouse Dell; Toshiba Satellite C655

  Well I have stumbled on the fix... looks like there was a problem with the HID-compliant mouse. The convenience store hardware detected and solved the problem. Everything seems to work properly again.

• Since 10.11 I have not been able to download via the usb port of my Davis Vantage weather station. No solution of tech Davis on the issue even with the new recorder of events in the resort. Is there a problem with the usb?

  Since 10.11 I have not been able to download via the usb port of my Davis Vantage weather station. No solution of tech Davis on the issue even with the new recorder of events in the resort. Is there a problem with the usb?

  What Mac? (details)

• My Sony Handycam DCR-30 does not have drivers for the camera and have not been able to take video of her, anyone know of a program to help?

  I went on the web to help, but I am a novice and have not been able to find a solution to my problem...

  Hello Devin,

  I looked for this model on the Sony site as well and was unable to locate.

  My recommendation is to communicate directly with the support of Sony.

  Forums - https://forum.sel.sony.com/?XID=M:showcase:esupport

  Contact Support - http://esupport.sony.com/US/perl/contact-land.pl?mdltype_id=33

  Best regards

  Matthew_Ha

• After the last update of xp, we have not been able to change user without password. What do we do?

  Original title: change user

  After the last update of xp, we have not been able to change user without password. We do not know the password. What can we do?

  See if that helps...
  Cannot lock a "locked" computer administrator
  Be sure to check your screen savers.

• Error Code 8E5E03FA constantly, have not been able to update at all.

  original title: 8E5E03FA error Code constantly, have not been able to update at all. As it is blocked by ANY updat download

  For several months now, I could not be updated. I checked for viruses, audited no problem code only I can't drive. A 64-bit Windows Vista. Impossible even to download Internet explorer 9.  Any ideas?

  Give it a try and see if it solves the problem...

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update/windowsupdate8e5e03fa-windowsupdatedt000/d5f10e44-0353-434c-B3E0-633ff37709bf>

  UTC/GMT is 13:09 on Tuesday, November 1, 2011

• Have not been able to install Canon MX860 on 64 bit Vista computer.

  Have not been able to install Canon MX860 on the Vista computer. When I insert the disk it always says that I must be in a group of administrators who I am

  Do not use the drivers on the disk. Click on the following link and use the drop down menu to select your Vista 64-bit operating system. Download the drivers. Make sure that the printer is not connected to the computer, and then double-click the downloaded file to start the installation. It will tell you when to connect the USB cable.

  http://www.USA.Canon.com/consumer/controller?Act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&ModelId=18121 MS - MVP - Elephant Boy computers - don't panic!

• Problems of updating Windows 7 x 64 (which have not been able to update more than one year)

  Hi all, I'm a newbie here.

  So, as the title says, I have not been able to do an update on my Vaio more than a year.

  All this started when I thought or could have a virus. I have everything backed up quickly & did a clean re-installation of my windows.

  Since re-install I couldn't update. I tried to do the updates manually - some work, but the important ones which do not. I contacted Microsoft Support. They went through my laptop a few times & they can't even solve the problem. However, they told me I have corrupted files in my system that allow me to make updates or reinstall my windows to factory settings (Yes, I thought)

  So my question is... How can I solve this problem? None...

  Anyone had this problem?

  Thanks, Denza.

  Please download no more than three copies of your files to dump in the form of files shared your onedrive with a link here

  The dump file will be created in c:\windows\minidump. You may need to change your settings in Windows to be able to view the file. To show hidden files type Folder Options in the search box above the Start button and select view advanced settings and check that the box "display files and folders" and 'Hide protected operating system files' are not checked. You may need to scroll down to see the second element. You should also make sure that the box before "Hide extensions of known file types" is not checked.

  What is your computer brand and model? If not a branded computer, what is your motherboard brand and model?

  Please download and run the display driver and download a copy of the report he produced on your OneDrive. To obtain a report all drivers Select Edition, select all followed by file, file format record selected Items.Text please.

  http://www.NirSoft.NET/utils/DriverView.html

  Please provide a copy of your system information file. Type the system information in the search box above the Start button and press the ENTER key (alternative is select Start, all programs, accessories, System Tools, system information). Select file, Export and give the file a name noting where it is located. Not to place the cursor in the body of the report before exporting the file. The system creates a new information file system each time system information is available. You must allow a minute or two before the file is completely filled before exporting a copy. Please download the file to your OneDrive, to share with everyone and post a link here. If the report is in one language other than English, please indicate the language.

  For assistance OneDrive see paragraph 9.3

  http://www.gerryscomputertips.co.UK/MicrosoftCommunity1.htm