I have problems with my bluetooth connection. The computer will not receive files. (But can send)
It's my computer specs:
Acer Aspire 4741G
Genuine Windows 7 with SP1 (full update)
Trend Micro Internet Security
Problems:
Problem:
(1) on the (Fn + F3) bluetooth connection
(2) Bluetooth icon at the bottom right.
(3) right click on bluetooth icon.
(4) number, 'send a file' or 'receive a file' options.
Problem 2:
(1) successfully connected to a Blackberry curve 8900
(2) I can send files to the handphone.
(3) when the handphone sends the files to the computer: this message appears:
(a) connecting...
(b) sending file...
(c) and then it stucks at 0%.
(4) I have the feeling that the blackberry is trying to send the file, detects the computer, but the computer is waiting for a user input to receive.
(5) maybe the problem is: nothing on the screen shows up to tell me to accept the file.
Problem 3:
1) click on the start menu
(2) search for bluetooth. (Icon)
3) click the icon.
(4) nothing happens. O_O
Can anyone help?
Thank you
Kind regards
Yong Tze Shoong
Hello
I suggest you follow the method and check if it helps.
Disable your anti-virus and check if that helps.
http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.
If the problem persists, try posting your question in forum Blackberry
http://supportforums.BlackBerry.com/T5/community-home/CT-p/comm_home
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