I have problems with my internet connection only, it keeps freezing and then ask 'end now' and give me and error report. How can I fix it?

I no problems with any other part of my computer this. I spoke with the standard of the internet, and they said it was something wrong particular to my computer only.

Hello

-Did you change on your computer before the show?

Follow these steps and check if the problem persists.

Step 1:

Test the issue in safe mode with network and check if that helps.

Step 2:

If the Internet works in safe mode with networking, I suggest you to start your computer in a clean boot State in order to eliminate conflicts of third party software.

Note: The steps in the article to restart your computer as usual.

Tags: Windows

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    1. What is the brand and model of the computer?

    2. what security software is installed on the computer?

    3. have you made changes on the computer recently?

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    5. is the Skype-specific question?

    Method 1.

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    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
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    Please refer to the steps in these sections. These steps also applies to Windows 7.

    Unable to connect to a home network (wireless connection)

    Network connection is intermittent (periodically disconnects)

    Network connection issues: http://Windows.Microsoft.com/en-GB/Windows-Vista/troubleshoot-network-connection-problems

    Method 2.

    I suggest you to uninstall and reinstall the Skype program and check.

    Uninstall or change a program: http://windows.microsoft.com/en-us/windows7/Uninstall-or-change-a-program

    If the problem is specific to Skype, you can contact Skype for additional help.

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    How do I completely uninstall and reinstall Skype for Windows? : https://support.skype.com/en-gb/faq/FA10634/how-can-i-completely-uninstall-and-then-reinstall-skype-for-windows

    To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: How do I back up and restore the registry in Windows

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    If you don't mind keeping this Ethernet cable connected, you might have a solid connection if you come to turn off the wifi connection completely and rely only on the cable.

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    Hi calum01,

    1. did you of recent changes on the computer?
    2. What is the exact error message that you receive in internet explore?
    3. do you have security software installed on the computer?

    It is possible that some third-party programs installed on the computer are blocking access to internet in normal mode.

    Method 1

    Check if the computer gets a valid IP address.

    1. open the network and sharing Center by clicking the Start button, clicking Control Panel, click network and Internet, click network and sharing Center.
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    Check if the problem persists in mode safe mode with networking.

    Steps to start in safe mode with networking

    1 restart your computer if it is running.
    2. press the F8 key after your initially on powers computer.
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    4. use the up/down arrow keys to highlight your selection.
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    8. connect to your computer using an account with administrator privileges.

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    http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
    Restart the computer to return to normal mode

    Method 2

    If the problem does not persist in mode safe mode with network, then perform the clean boot and check.
    To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
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    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135

    Reset the computer to start as usual
    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
    1. click on Start, type msconfig in the search box and press ENTER.
    2. If you are prompted for an administrator password or for confirmation, type your password, or click continue.
    3. on the general tab, click the Normal startup option, and then click OK.
    4. When you are prompted to restart the computer, click restart.

    Method 3

    Update the drivers of network card for the last, only if you do not get a valid IP address.

    How can I update the driver for network card on the computer

    1. click on Start, click Control Panel, and then double-click System.
    2. click the tab hardware , and then click Device Manager.
    NOTE: If you are prompted for an administrator password or for confirmation, type the password, or click continue.
    3. click on network adapters to expand.
    4. under network adapters, double-click the entry for your network adapters, and then click driver .
    5. click on Update driver software.
    6. follow the Wizard update software driver to update the driver for NICs .

    Updated a hardware driver that is not working properly
    http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

    I hope this helps!

    Halima S - Microsoft technical support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Problems with the internet connection. TCP/IPv6

    Hello
    For almost 3 months now this problem has occurred and must still be resolved. So I hope that someone of you can help me. I apologize if messages similar to this has already been created, I couldn't find that helped.
    Ms, I have updated in fiber optic and changed my router. Everything worked smoothly for a day. My computer is wireless as it is located far from the router. He tries to connect, but say "restricted access". My router will restart literally itself then it will repeat on and on. My internet provider told me to uncheck the box where it says Internet Protocol Version 6 TCP/IPv6. Which it works fine now. One thing I noticed, is that after this, I can't play any of my games. For example, Dota 2. Everything works fine until I'm loading to connect in a match where he finishes loading but does not join in the actual game itself. It goes the same for left 4 dead 2. NAT packets are flowing only in 1 direction... an example would be less than.... I have very little experience in this area and I hope you can help me with this because waiting for responses from technician to my router takes a long time and not going anywhere at the moment.

    1. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="57" ack="9" rel="0" tm="8.090" wire="">
    2. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="58" ack="9" rel="0" tm="8.090" wire="">
    3. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="59" ack="10" rel="0" tm="8.090" wire="">
    4. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="60" ack="10" rel="0" tm="8.090" wire="">
    5. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="61" ack="10" rel="0" tm="8.090" wire="">
    6. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="62" ack="10" rel="0" tm="8.090" wire="">
    7. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="63" ack="10" rel="0" tm="8.090" wire="">
    8. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="0" ack="10" rel="0" tm="8.090" wire="">
    9. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="1" ack="10" rel="0" tm="8.090" wire="">
    10. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="2" ack="10" rel="0" tm="8.090" wire="">
    11. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="3" ack="10" rel="0" tm="8.090" wire="">
    12. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="4" ack="10" rel="0" tm="8.090" wire="">
    13. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="5" ack="10" rel="0" tm="8.090" wire="">
    14. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="6" ack="10" rel="0" tm="8.090" wire="">
    15. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="7" ack="10" rel="0" tm="8.090" wire="">
    16. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="8" ack="10" rel="0" tm="8.090" wire="">
    17. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="9" ack="10" rel="0" tm="8.090" wire="">
    18. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="10" ack="10" rel="0" tm="8.090" wire="">
    19. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="11" ack="10" rel="0" tm="8.090" wire="">
    20. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="12" ack="10" rel="0" tm="8.090" wire="">
    21. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="13" ack="10" rel="0" tm="8.090" wire="">
    22. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="14" ack="10" rel="0" tm="8.090" wire="">
    23. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="15" ack="10" rel="0" tm="8.090" wire="">
    24. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="16" ack="10" rel="0" tm="8.090" wire="">
    25. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="17" ack="10" rel="0" tm="8.090" wire="">
    26. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="18" ack="10" rel="0" tm="8.090" wire="">
    27. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="19" ack="10" rel="0" tm="8.090" wire="">
    28. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="20" ack="10" rel="0" tm="8.090" wire="">
    29. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="21" ack="10" rel="0" tm="8.090" wire="">
    30. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="22" ack="10" rel="0" tm="8.090" wire="">
    31. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="23" ack="10" rel="0" tm="8.090" wire="">
    32. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="24" ack="10" rel="0" tm="8.090" wire="">
    33. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="25" ack="10" rel="0" tm="8.090" wire="">
    34. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="26" ack="10" rel="0" tm="8.090" wire="">
    35. UDP<- client="" 208.78.165.14:27068:="" sz="16" seq="27" ack="10" rel="0" tm="8.090" wire="">

    You will need to change the firewall settings and also set up port forwarding on your router.

    Required ports for steam
    What ports I need to open my router or firewall for steam?
    https://support.steampowered.com/kb_article.php?ref=8571-GLVN-8711

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