I have some adobe products, I need to move from a dead computer, they have not been disabled on the old computer. Where to start and what to do?
I have Adobe Suite Web Premium 4.0, Adobe Suite Standard 4.0 and 12 elements of Photoshop.
Computers with Standard 4.0 just died, cannot boot and I need to move it to another computer.
The computer with Web Premium 4.0 is very obsolete and alive, hit and Miss to start the system.
Photoshop Elements is on my current computer.
I need to pass all the older machines products, (not disabled) and the 12 elements of PS to my laptop.
Don't know even where to start...
4.0 standard is currently on 2 computers, one at work and one at home (dead).
Web Premium 4.0 is currently on 2 computers, one at work and one at home (alive)
Photoshop elements 12 is on my current home machine only.
How can I go on turn off old machines and reinstallation and activation on newer computers?
Kind regards
The Turner
< deleted by the moderator >
Hi Jeff,
To make a long story short
I managed to get access to the limited WARRANTY statement today after a long session with the customer. Confusion with the login resulted from the long period of time since the purchases and long-lost information. I was trying to login to LWS with my own personal login and not the original credentials are most well-known. When I logged on adobe.com with my personal login, he showed the 2 products saved on my account, so the confusion as to why I could not access the LWS. The products were actually recorded under the account of the company under the long-lost login that I managed to pick it up today.
However, there was always a hurdle. Because we asked digital media with the initial purchase (DVD set), I was told that we don't have access to download the content. At the purchase we thought that we had to pay extra for the DVD media as an additional layer of protection against future problems), certainly never well that pay extra for disks, would be to ban content from Adobe downloads. Uh, won't make this mistake again.
So, with the discs original picked up from the office, I managed to install the Design Premium on my new computer. It seems that the only downside of the installation from the original disks vs download since the LWS is it seems I can't update anything, if I try to update just said that there are no updates available at this time. I guess that updates are no longer available, where to download the LWS is probably completely up to date with some bugs came after the media.
That said, we decided to improve the Design Premium to CS6 and I expect an answer by e-mail on their part so I can complete the transaction.
Thanks so much for your help in this matter, because without it, I would probably be laying on the ground, screaming and pulling my hair out now!
Kind regards
Them
Tags: Adobe
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