I have the hp photosmart c4780 who does not the computer print

I have a HP Photosmart C4780 that will scan documents, photos and will copy fine, but when I want to print something from my computer it will not print it. It will send things scanned to file appropriate as well fine. I ran diagnostics, reloaded the startup disk, and he says it's very good. My operating system is Windows Vista.

How is the printer connected?  What happens when you send the print jobs to the printer - they remain in the print queue or just disappear?  Are there any error messages?

Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.

Tags: HP Printers

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