I have two installed products and neither works, they start and closing.

I have both Adobe Creative Cloud editing programs and the other is the Adobe Photoshop elements 14 (Mac, English) both do the same thing.  Normal installation, open the program starts ok, but then they stopped.  I ran the operating system using the safe and got an error message when I started a program, I do not remember the exact wording, but he said that there is a problem with the graphics compatibility.  I use a Mac Mini, again, to the screens that I have two cable RGB screen converted to Thunderbolt ports.  I think that's the problem, but it's the only program that has this problem, all other programs including the work of publishers graphics ok.


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1st, read http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html

2nd, double video problems - you have two graphics cards?

-The Mac https://forums.adobe.com/thread/1622987 troubleshooting steps

-Mac utility for adapters double http://forums.adobe.com/thread/1017891?tstart=0

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