I have uverse highspeed wireless modem. My office is connected to it and it works fine. My laptop connects to the modem, but does not connect to the internet.
I tried to re-initializing modem and reload Explorer. Any search engine will find internet.
Hi Steveyy,
1. you receive messages or error codes?
2 have you tried to update the wireless card?
You can read the following article and see if it helps:
Solve problems, find wireless networks
You can also temporarily disable the security software and firewall installed on the system and check if the problem persists.
Note: Be sure to enable the security software on the computer after checking.
Hope this information is useful.
Tags: Windows
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