I have uverse highspeed wireless modem. My office is connected to it and it works fine. My laptop connects to the modem, but does not connect to the internet.

I tried to re-initializing modem and reload Explorer.  Any search engine will find internet.

Hi Steveyy,

1. you receive messages or error codes?

2 have you tried to update the wireless card?

You can read the following article and see if it helps:

Setting up a wireless network

Solve problems, find wireless networks

You can also temporarily disable the security software and firewall installed on the system and check if the problem persists.

Note: Be sure to enable the security software on the computer after checking.

Hope this information is useful.

Tags: Windows

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