Wireless J6480 prints fine, but does not scan
All J6480 printer a HP. It was connected to a desktop HP running Windows XP with a USB cable and printed and scanned OK. Computer for office is dead and has been replaced by a Samsung Windows 7 laptop so the XP installation CD does not work. A printer connected to the laptop and it prints fine wireless but does not scan.
1 downloaded the HP website OJJ6400_Full_13 and I tried to add an another J6480 but he says that there is already one installed in a wireless port. I didn't go ahead because the printer does not print not good. Should I continue with the installation?
2 Ran HPSDU.exe diagnostic tool and it said ojj6400 USB HP Officejet J6400 is the only installed printer.
3 HP Digital Imaging Moniter displays the HP Officejet Series_TMP000 disconnectedstatus.
4 start-all programs-HP shows only HP Smart Web Printing and Officejet J6400 Series. There is no HP solutions Center.
Thanks for any help
I uninstalled the J4680 printer and all HP programs associate. Start - all programs showed no HP at all. I installed the full version of HP J4680 programs and everything works fine. The wireless connection was automatically created during the installation and the scan works very well.
Thank you for ME
Tags: HP Printers
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