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• I installed adobe lightroom for free for 30 days and I would like to subscribe for 1 year, but the English version has been installed and I prefer a french, how do I change it?  Thank you!

  I installed adobe lightroom for free for 30 days and I would like to subscribe for 1 year, but the English version has been installed and I prefer a french, how do I change it?  Thank you!

  Hello

  Please see: -.

  Countries and languages FAQ: How can I change the language that appears in my creative cloud app?

• ASUS new comp, windows 8.1... try to install Adobe photoshop CC (installed 42%), lightroom CC and creative cloud with msg:ERROR combo: third payload Installer vcredist_x64.exe failed with exit code:-2147024546 and msg:ERROR: cannot install microphone

  New Asus windows 8.1 desktop computer... try to install Adobe photoshop CC (installed 42%), lightroom CC and creative cloud with msg:ERROR combo: third payload Installer vcredist_x64.exe failed with exit code:-2147024546 and msg:ERROR: failure to install the Package redistributable Microsoft Visual C++ 2012 (x 64). Please try to install by double-clicking the executable file to "C:\Users\Milan\AppData\Local\Temp\{12D1155A-EC7D-48B0-B8A9-1738A801773A}\Photoshop_15_LS 20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x 64) \vcredist_x64.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 64) Microsoft Web site - www.microsoft.com.

  When you try to install MS Visual C++ Redistributable Package 2012 on my computer it comes to msg: you cannot run it on this PC... Please HELP Milan

  Hi Milan, please share the OS version so that we can help you properly. Check: How to fix error download creative cloud?

  Let us know if you still get the same message.

  It's you

  Atul_Saini

• I installed Adobe Lightroom CC.  Launching, a popup appears, which says: "AN INTERNAL ERROR has OCCURRED.  Could not create the required folder: /Users/(my user name)/Library/Application Support / Adobe / Lightroom / develop Presets. "E Yes

  I installed Adobe Lightroom CC.  Launching, a popup appears, which says: "AN INTERNAL ERROR has OCCURRED.  Could not create the required folder: /Users/(my user name)/Library/Application Support / Adobe / Lightroom / develop Presets. "So even if Lightroom CC is installed, it will not launch.  What should I do to allow him to launch?

  I had the same problem, just bought a new Macbook Pro (June 2015) and Lightroom CC had this error as well.  Here is the dialog box that I've had with Adobe, and it cures the problem:

  Adobe: Please click on the search option in your Dock at the bottom of the screen.

  Adobe: Then click GO on the MenuBar at the top of the screen.

  Adobe:, and then click GO to folder, and then type: ~/Library/Application Support/Adobe /.

  Scott: OK, I did

  Adobe: Control-click on the folder and choose read information.

  Adobe: Expand the section sharing & permissions.

  Adobe: Click on + icon, and check if the administrator select

  Scott: OK, I chose the Admin

  Adobe: Give read and write to the Admini

  Scott: completed

  Adobe: Click the gear icon and select apply changes to included items

  Scott: OK

  Adobe: In the Finder window, click GO and select GO to folder

  Adobe: Type in
  Adobe: / Library/Application Support/Adobe/ and press enter

  Scott: completed

  Adobe: Control-click on the folder and choose read information

  Adobe: Expand the section sharing & permissions.

  Scott: ok

  Adobe: Give read and write permissions to all users

  Adobe: Then click on the sign + and add the rest of the users from the list

  Scott: completed

  Adobe: Now, please try to use the Lightroom from your computer.

  Scott: Thank you - it works!

  Hope this helps others.

• Hi, I am trying to install Adobe Creative Cloud and I get error 43. I tried to use the Adobe cleaning tool and uninstall but nothing has changed. What can I do?

  Hi, I am trying to install Adobe Creative Cloud and I get error 43. I tried to use the Adobe cleaning tool and uninstall but nothing has changed. What can I do?

  Hi carlottav39691716,

  Please see the following links:

  Error 43 - I can't download any adobe apps CC or creative cloud Manager

  Creative cloud, re-install-Dungeon error 43

  Error in downloading, installing or updating Adobe Creative Cloud applications

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• How can I download videos from my DSLR Sony DHV for later editing and the creation of a DVD?  I just installed Adobe software today and can't find anything about it.

  How can I download videos from my camera Sony HDV for later editing and the creation of a DVD?  I just installed Adobe software today and can't find anything about it.

  I am very familiar with Pinnacle, but I've been disillusioned about their support.

  Ian

  First you connect your device to your computer using your Firewire port, then press F1 and search for capture

  http://helpx.Adobe.com/Premiere-Pro/KB/cant-capture-DV-HDV-video.html

  - and more info on Windows http://forums.adobe.com/message/4708997

  -Legacy driver http://www.studio1productions.com/Articles/Firewire-1.htm

  -All versions of Windows from 7 to 10 need legacy driver!

  This is old, but still a good place to start - CS5-thru-CC body/Encore tutorial list http://forums.adobe.com/thread/1448923 has many links to help learn... including how to still get to create a DVD

• Hello! I installed Adobe premiere pro and Creative Cloud show that the app is installed, but it is not on the computer. What should do?

  Hello! I installed Adobe premiere pro and Creative Cloud show that the app is installed, but it is not on the computer. What should do?

  You have a 64 bit system? If this isn't the case, it will not work.

• Install Adobe CS6 Design and Web Prem, asking for disc?

  I want to install Adobe CS6 Design and Web Prem, I downloaded through Adobe and have a license for.  During the installation, it asks to put a disk, which I did not, because I downloaded the application.  Why does he ask a disc?

  Hello

  Try to download it from our Web site: http://www.adobe.com/cfusion/tdrc/index.cfm?product=designweb_premium

  and check.

  Kind regards

  Ravi

• I am Member creative cloud and try to install Adobe After Effects and it does NOT appear in my

  I am Member creative cloud and try to install Adobe After Effects and he does NOT appear in my Adobe Application Manager (only 14 applications appear) help please!

  Your system does not meet the requirements. Read here:

  http://www.Adobe.com/products/AfterEffects/tech-specs.html

  Mylenium

• I'm getting a 1935 error when I install the lightroom upgrade 5 on my PC running Windows 8

  I'm getting a 1935 error when I install the lightroom upgrade 5 on my PC running Windows 8

  Hi standicker ,

  Please follow the steps mentioned in the KB: http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html and let me know if it worked.

  Kind regards

  Romit Sinha

• I just installed a new router and now my desktop running Windows XP computer does not connect to the internet.

  Hello

  I just installed a new router and now my desktop running xp computer does not connect to the internet. I know that it is not the router because I plugged the cable into my laptop running 7 and it works fine. When I try to dhcp I get 169..., when I put manually the IP just get no access to the internet and can not ping to the router address. I tried to run the net work Assistant, emptied my dns, disabled all firewals, still nothing.
  Any suggestions?
  original title: connectivity Limeted

  The zero configuration utility works very well. But it is a desktop computer and on cable. All other wired and wireless PC in the office is working well, then it's definitely this PC. He came out of nowhere, I install a network printer on the PC but that's all.

  Your messages are a bit terse, but if I understand correctly

  • You have a router connected to the Internet and multiple computers connected to the router, some Ethernet cable and others by wireless.
  • All but one of these computers can reach successfully from the Internet via the router.
  • A computer that can't browse the Internet is connected to the router via an Ethernet cable.
  • You disconnected the cable between the router and the desktop problem and connected it to a Windows 7 laptop and the laptop connected to the Internet via the router.
  • You haven't seen any error message (except, perhaps, a message on "Limited or no connectivity").
  • You have installed Windows XP Service Pack 3 (or at least Service Pack 2)

  Assuming that all the foregoing is an accurate summary of the situation, I suggest that you do the following:

  Open a command prompt window (start > run > cmd > OK)
  Type the following lines and press ENTER after each line

  Netsh reset winsock catalog
  netsh int ip reset c:\resetlog.txt

  Close the command prompt window and restart the computer.

• The fan of my PC is strong and will not stop running

  Every time my pc fan would be hard for a few seconds and then stop.  It was beautiful, but now sometimes when I turn on my pc the noisy fan turns on and does not stop running. What could be the problem?

  I have a Dell studio D540 with windows vista home premium if it helps.

  Hi mobilquestion,

  That you still have a warranty valid then please contact the PC manufacturer and get the machine extracted. It is better to be safe than sorry, Yes, the problem will more than likely happen again. John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: Web: http://www.winuser.co.uk ; Web: http://xphelpandsupport.mvps.org ; Web: http://vistasupport.mvps.org ;

• I was wondering if someone can help me. I downloaded and installed Adobe Photoshop cc and Lightroom.What I have not noticed was where downloads have been installed both on my c/player who now has virtually no space to store pictures. What I should

  I was wondering if someone can advise me a solution to my problem. I downloaded and installed Photoshop cc and Lightroom.I should pay attention to where they have been installed which was to my c drive / there is now little or no space left on the disk to store photos, etc. There are masses of space on my d drive / and I was wondering if its possible to transfer programs on this drive without paying and in downloading and installing again. Thank you

  Hello

  Please see the FAQ section of this link: download and install Adobe Creative Cloud applications

  NOTE: We suggest to install the application on the primary drive however, you can configure the destination of installation of in creative cloud application preferences. Please note that there will always be shared resources stored on your primary drive. In addition when installing temporary process files will also be created on your main drive.

  If you have already installed Photoshop and Lightroom, you will need to uninstall and do location changes to Creative Cloud Desktop app after that, restart the machine and now install Photoshop again once and it should install on you new chosen location.

  

  Let us know if that helps.

  Kind regards

  Bani

• I can't install adobe photoshop elements and elements on my new pc first.  He had previously installed on my old computer.

  If I install all my products on my new computer.  I'm going to install the products above and I can not find a setup.exe file or some sort of installation of the product on the computer.  There is nothing wrong with the computer, so I don't want to hear someone telling me to do a clean boot or something like that.  I understand that I have used the products before and so that could have something to do with it.  I can not turn off because I returned the old computer.  I'd appreciate any help.

  Downloads available:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • Premiere Elements: 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 12 | 11, 10 | 9,8,7
  • Lightroom: 5.6| 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Cannot install Adobe Creative cloud and can't remove it

  Help, please. During the software update (for windows 8), the computer was off. There was an error in update: C000003A. After that I went back to the previously saved configuration (if I understand correctly) I tried to install all my programs once more (desktop, Adobe Creative cloud, etc.) During installation of creative cloud installation saying that the previous filed was not properly deleted), I deleted the file "Adobe" according to the instructions from Adobe and also deleted with CC Cleaner.  Doesn't work. I can't install my Adobe or remove and reinstall. It's text from Adobe:

  Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DF012, DF027,D ...   -------------------------------------- Summary --------------------------------------  - 6 fatal error(s), 0 error(s)    ----------- Payload: Camera Profiles Installer 8.0.0.0 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10} -----------  FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.  FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db and then try again. (Cannot set file attributes to normal)  FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}.db  ----------- Payload: Adobe Photoshop CC 2015 Support 16.0.0.0 {3FB7A108-368A-4849-A3F3-69571BAAC457} -----------  FATAL: DF027: Cannot copy template database file from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources\uninstall\Uninstall.db to C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.  FATAL: DF057: Check and correct file & parent directory permissions of C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db and then try again. (Cannot set file attributes to normal)  FATAL: DF012: Uninstallation database file does not exist at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3FB7A108-368A-4849-A3F3-69571BAAC457}.db  ------------------------------------------------------------------------------------- 

  In this case, it is better to own reseating of the creative cloud app and then try to install Photoshop cc.

  Follow the procedure below:

  
  

  Uninstall Adobe Creative cloud only.

  Using creative cloud | Uninstall the creative cloud desktop application

  Restart Computer after uninstalling cloud creative app.  Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.

  Disable the firewall temporarily.  [Optional step]

  Step 1:

  Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

  Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.

  Step 2:

  Navigate to C:\Program Files (x 86) \Adobe.

  Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

  Impossible to remove? Rename it to Adobe Creative Cloud centenarians.

  Step 3:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe.

  Open the Adobe folder and delete folders named AAMUpdater and OOBE.

  Step 4:

  
  

  • Run the cleanup tool Adobe and if present remove below mentioned only options:
  • Creative cloud office
  • Adobe Photoshop cc
  • Adobe Application Manager
    

  
  

  
  

  http://download.Macromedia.com/SupportTools/Cleaner/Win/AdobeCreativeCloudCleanerTool.exe

  
  

  
  

  Step 5:
  

  Then, download and install the Adobe Creative Cloud app and check.

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

  After having downloaded the file Setup.exe of Coud creative , right-click on it and select the option "run as administrator".

  Once the Adobe Creative Cloud application is installed, login and try again to install Adobe Photoshop CC.