I just bought 14 elements Photoshop/first I downloaded the installer from Akamai, but I can't find it on my comp. win 10

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• I just bought 14 elements Photoshop and Photoshop first 14 for Mac (I have an iMac OSX) and downloaded and received periodic publications related to them. But try to install after you type the serial number, I get the message that Adobe is not valid

  I just bought 14 elements Photoshop and Photoshop first 14 for Mac (I have an iMac OSX) and downloaded and received periodic publications related to them. But try to install it after you type the serial number, I get the message that Adobe is unable to validate the serial number. I was chatting with the support of Adobes cat, who recommended to download the two files-dog again, but with the same bad result. Can someone help me?

  (1) right click on the Finder on dock icon and select the option "Go - To Folder."
  (2) you will get a text box, type in below mentioned command and then press 'return '.

  / etc

  (3) it will open the etc folder, look for file named "hosts" and the same screenshot of office.

  (4) double click on the Hosts file, it will open it with TextEdit.

  Let me know if you see any Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?

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  Ideas:

  • You have problems with programs
  • Error messages
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  Hi Louise South,.

  Follow the instructions below that may help you resolve the issue.

  Method 1:

  I suggest you to uninstall the software and reinstall it from the link below.
  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  Check whether the problem is resolved.

  Method 2:

  Follow the instructions in the link below and check if the problem is resolved.

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• bought the plan of photography and to download the app from cc but still not able to install complete programs, continues to remain without subscription found

  bought the plan of photography and to download the app from cc but still not able to install complete programs, continues to remain without subscription

  Sign once Adobe Creative Cloud App and sign in again and check:

  Connect and disconnect activate Cloud Creative applications

  Always the same?

  1) go to C:\Windows\System32\drivers\etc and locate the file named hosts inside etc folder.

  Copy 2) guests of the file to the desktop and open the same thing with Notepad.

  Check if you can see all Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?

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  Download/install the desktop application, connect and install applications subscription.
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  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

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• just bought a new laptop tried to download lightroom 4 on it but I bought as an ad on lightroom 3, but it's all on my pc in that sort off downloading can not find codes purchased when it first came out

  Hey any help please consider dave

  Hi Dave,.

  Here is the download link for Lightroom 4:

  https://helpx.Adobe.com/Lightroom/KB/Lightroom-downloads.html

  See this link for your serial key:

  https://helpx.Adobe.com/x-productkb/global/find-your-serial-number.html

  Kind regards

  Claes

• 13 elements Photoshop for PC after the installation and supply of series says "not genuine Adobe software and seems to be false.

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  Why the message?

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

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• Just ending 30 days free trial. Downloaded the lower version (paid), but can not find the program on the system

  Hello

  I just finished the free 30 day trial of Adobe Acrobat.  I went and downloaded a paid version of the software (but with less features).  I had to remove the upgraded to this version.  I have paid but now cannot find the program on my laptop (which is Windows 10).  It was about 30 minutes ago.  Anyone know what happened?

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  Hello

  Please check with the name of the file.

  However, you only have to download an earlier version.

  Adobe does not sell any of the previous plus versions.

  You can only use the trial for the previous version.

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• I just bought photoshop elements, it is said in the 'my orders page' locate particular order, but I can't find the my orders page?

  I just bought photoshop elements, it is said in the 'my orders page' locate particular order, but I can't find the my orders page?

  Hi Angela,.

  Please see: find downloaded applications and Adobe files

  Where can I find the serial number on my Adobe product box?

  I hope this helps.

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• I bought adobe photoshop elements 13 and first 13 items, I downloaded photoshop but I can't download the first. I have the serial number, I check but I can not find where to try to download my product again. Can someone help me? Thank you

  I followed the instructions to download my products, but after downloading photoshop, I was able to download the elements first 13.

  My account view serial number and registration of the product, but I can't find where I can try it to donwnload again.  ???

  Please use the link below to download the application of elements first 13

  Adobe - download Adobe Premiere elements 13 free trial version | Adobe

  Download the demo on the link and enter the serial number. It will convert full version

• I just bought Adobe Elements14 photoshop & Adobe premiere Elements14 I have an iMac and can not find the download for my platform.  There only Windows.  What should I do to get a Mac download?

  I just bought Adobe Elements14 photoshop & Adobe first Elements14 I have an iMac and can not find the download for my platform.  There only Windows.  What should I do to get a Mac download?

  Mariene salvation,

  Please find the links below to download:

  Photoshop:Download Photoshop Elements free trial | Adobe Photoshop Elements

  Creation:download first Elements | 14, 13, 12, 11, 10

  Hope this helps!

• Hey, so I just bought first 13 items and I downloaded the installation file and spoke to install, but it is stuck at 2%

  I just bought first 13 items and I downloaded the installation file and spoke to install, but it is stuck at 2% on installation.

  It then comes up with the error screen but I click on details, and he said: there is no Web page, I have restarted my computer, removed other Adobe products, I don't know what to do d:

  I tried lot D:

  He's going to tell me what IS the error that I have for it either... so I can check to fix D: said that there is no Web page...

  alexas

  Thanks for the reply.

  You just solved your problem. If not all, basically everything. You need 64-bit installation files for your 64-bit computer.

  You need two installation files - for extracting .exe and .7z the program itself. These two files have 64 in the name of the file if each is to be used in a 64-bit system.

  If you have purchased serial number...

  a. you can go after the series of 64-bit installation files where you are

  or

  b. downloading 64-bit from the following location and insert your serial number purchased by them during the installation.

  http://prodesigntools.com/Photoshop-elements-13-direct-download-links-premiere.html

  Important... carefully perform the ' Note: very important "on this web site in order to avoid the access denied Message. Don't forget: you are using the trip to Adobe mentioned must be authenticated, you use the web site for the 1 (.exe) file links and file 2 (7z).

  or

  Try download from c.

  http://www.Adobe.com/downloads/other-downloads.html

  Please let us know if your observation was the key to the solution.

  Thank you.

  RTA

• I just bought 12 elements. Should I uninstall before installing the elements 12 Elements 6?

  I just bought 12 elements. Should I uninstall before installing the elements 12 Elements 6?

  Hi Dm606,

  You don't need to uninstall Photoshop Element 6 before installing

  Photoshop SetupUpdates12.

  However, it's totally your voluntary decision to uninstall PSE6 but he won't give you any

  problem if the versions coexist.

  I hope this helps.

  Please let me know if you have any further questions.

  Kind regards

  Sumit Singh