I just bought Adobe Standard DC are trying to use the "Pages to organize."

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• Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. It's someone

  Hi, I just bought Adobe Acrobat Pro DC. I used the link that was sent to me to download. But the download was not successful. After trying 5 times, the system says, now I downloaded too many times and has refused to let me download it again. Someone from Adobe is reading this? How can I get this fixed a problem? Thank you.

  Download Acrobat products | Standard, Pro | DC, XI, X

• I just bought Adobe Acrobat 'download only version '. During the installation process, I wonder for my serial No. But nothing in the packing or the card has a serial number? How get/find my serial number?

  I just bought Adobe Acrobat 'download only version '. During the installation process, I wonder for my serial No. But nothing in the packing or the card has a serial number? How get/find my serial number?

  Hi williamw18489690,

  Please see this KB doc to find your serial number: find the serial number of your product Adobe quickly

  Let us know if you need additional assistance.

  Kind regards

  Meenakshi

• I just bought adobe photoshop cc and can not find the patch of the tool, I have a Mac. What should I do?

  I just bought adobe photoshop cc and can not find the patch of the tool, I have a Mac. What should I do?

  It's here. Click and hold to view the nested tools

  

• I just bought a membership and all trying to download the app, it's a 30 day trial version. I'm confused!

  Could someone explain to me if I have to download the trial version? But I already bought a subscription!

  Hi Priscilla,

  I checked your account and your Adobe CC subscription is active.

  Please see the below help document to correct the error of the trial:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  Kind regards

  Sheena

• I just bought Adobe DC I want ti install adobe good App to allow me to edit and work on documents through my ipad. Should what app I download on my ipad to accomplish this task?

  I just bought Adobe Acrobat DC. I'm on the App store on my ipad. I have a choice of applications. Y at - it an application that I can get through the Apple App store that will be best for me to get me to work on edit, write, add images, etc. on my available ipad?

  Hi tommyporkchop,

  You can download the latest Adobe Acrobat Reader app for your device iOS since this link Adobe Acrobat Reader on the App Store.

  However, the editing part is reserved for comments and adding text on mobile devices. SE refer to FAQ | Adobe Acrobat Reader DC

  Kind regards
  Nicos

• I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file that it did not recognize my numbered series, I'm not sure wha

  I just bought Adobe Acrobat Pro DC of Office Depot. I followed the instructions GB/getserial enter the redemption code and downloaded the file. When I tried to install the file it did not recognize my serial number, I don't know what to do next?

  What exactly does it say when you try to install it? What is the exact error message?

• I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro

  I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)

  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• Cannot access the story I just bought Adobe story, but when I press sign there appears a ST logo with a spinning @bar that has been on my screen for hours

  I just bought Adobe story, but when I press on connect it appears a ST logo with a spinning @bar that has been on my screen for hours

  Can you please try the following?

  -first of all, make sure that you have flash player update. You can get the latest version of https://get.adobe.com/flashplayer

  Now open a session in anticipation of history for some time see if it solves your problem or not

  -If it don't then try opening your browser's private browsing/incognito mode and try connecting to the story from there

  If you are able to connect then you should try clear the cache and cookies of your browser

• Expiration of my subscription of the CC, I bought a new but not be able to use again. He's trying to use the free trial version at the same time, but after installation of app still redirects me just say renew subscription and won't let me open. Help, ple

  Expiration of my subscription of the CC, I bought a new but not be able to use again. He's trying to use the free trial version at the same time, but after installation of app still redirects me just say 'Renew subscription' and won't let me open. Help, please

  Contact adobe support, https://helpx.adobe.com/contact.html

• I just bought adobe first 12 at the end of installation elements that it mentioned to go to apple. com and get quick time?

  I just bought adobe first 12 at the end of installation elements that it mentioned to go to apple. com and get quick time? I'm interested in doing video of time. Not sure what to do... Any help would be greatly appreciated, thanks in advance.

  EuGene

  What operating system is running your 12 items first? Have you updated to the 12.1 update 12? If this isn't the case, please do so using Help Menu/implementation of an open project.

  The latest version of QuickTime is a requirement for Premiere Elements. Among other things, without him you don't have QuickTime export presets when you arrive to the exports to publish + share/computer/QuickTime. Then download and install the latest version of QuickTime for computer with elements of first 12/12.1. QuickTime as Premiere Elements requires that it will run with you as an administrator. Is your user account with administrative privileges?

  Apple - QuickTime - Download

  Some reading material, is of your interest in Premiere Elements and Time Lapse video

  .

  http://www.atr935.blogspot.com/2013/07/PE-time-lapse-video-basics.html

  First Elements ATR troubleshooting: PE: numbered stills in Time Lapse and other Animations

  Please update us on your progress when you get a chance. For any questions, or need clarification, please are not

  not hesitate to ask.

  RTA

• I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the codes?

  I just bought Adobe Acrobat Pro DC, and I can not find the 24-digit serial number. I can only find 2 codes to 19 different figures, but it will not accept them in the redemption of the student? Where can I find the code?

  Hi dobbynation,

  Please see this KB doc for help: redemption code help

  Let us know if you need help.

  Kind regards.

  Meenakshi

• I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number.  I had been using a 30 free trial version.  I don't have a confirmation e-mail.  When is that coming?  Do I have to download Acrobat, or does Adob

  I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number.  I had been using a 30 free trial version.  I don't have a confirmation e-mail.  When is that coming?  What should I download Acrobat or Adobe allows only the software I have?

  within 1 business day pst.

  You can view your account, too: Adobe ID

• I just bought Adobe audition on creative cloud, and it does not work. Said that the trial period is over

  I just bought Adobe audition on creative cloud, and it does not work. Said that the trial period is over

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  [moved from the download, installation, commissioning of Adobe Creative Cloud]

• I just bought Adobe Elements14 photoshop & Adobe premiere Elements14 I have an iMac and can not find the download for my platform.  There only Windows.  What should I do to get a Mac download?

  I just bought Adobe Elements14 photoshop & Adobe first Elements14 I have an iMac and can not find the download for my platform.  There only Windows.  What should I do to get a Mac download?

  Mariene salvation,

  Please find the links below to download:

  Photoshop:Download Photoshop Elements free trial | Adobe Photoshop Elements

  Creation:download first Elements | 14, 13, 12, 11, 10

  Hope this helps!