Cannot access the story I just bought Adobe story, but when I press sign there appears a ST logo with a spinning @bar that has been on my screen for hours

I just bought Adobe story, but when I press on connect it appears a ST logo with a spinning @bar that has been on my screen for hours

Can you please try the following?

-first of all, make sure that you have flash player update. You can get the latest version of https://get.adobe.com/flashplayer

Now open a session in anticipation of history for some time see if it solves your problem or not

-If it don't then try opening your browser's private browsing/incognito mode and try connecting to the story from there

If you are able to connect then you should try clear the cache and cookies of your browser

Tags: Adobe Story

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