I just bought CC for students. After installing the app Office CC he initiated not. There is a wheel to turn, but nothing happens. Already tried with the guys from access remotely, they've run the cleanup tool, but nothing. Any ideas?

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• Hello; I just bought the annual cc for students; After installing it on my workstation, I tried to do the same thing on my surface, but it seems that I can't. Anyone know if the version of the student cannot be installed on a single pc? Thank you

  Hello; I just bought the annual cc for students; After installing it on my workstation, I tried to do the same thing on my surface, but it seems that I can't. Anyone know if the version of the student cannot be installed on a single pc? Thank you

  Hello

  You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  Also creative cloud cannot be installed on a Surface of 3 pro:-Cloud Creative and Microsoft Surface Pro 3 | Creative blog Cloud by Adobe

• Hi I just bought photoshop for students and says that it's a pc app but I have a mac

  Hi I just bought photoshop for students and says that it's a pc app but I have a mac

  Click on the download at this link, answer a question or two and install the downloaded file.

  

• Hi, I m looking for a decoding of the 0x6101be5 fault code. Any idea to solve this problem?

  Hi, I m looking for a decoding of the 0x6101be5 fault code. Any idea to solve this problem?

  Type of the printer is Photosmart D5460

  Thanks a lot for hel

  steviedanielle

  It could be a work around. each time u replace each cartridge. Turn on the printer and check if that make all the difference... Although the chances of losing these cartridges are more unless your next printer uses the same cartridge

• Toshiba USA has Windows 7 update / install the cleanup tools

  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=Windows7

  Toshiba-separate driver & installation depending on whether other programs you do a new installation or upgrade of Vista.

  Not sure that these programs work with Euro models. I would to know if someone tests, try it. (it detects that I am always on vista and leave right now...)

  Hello! I tried to install the clean installation utility, he seems to recognize my model (which is the Satellite A 200 PSAECE), but I get the following error:

  Line 1:
  Error: The action requested with this object has no
  (this happens when he created the restore point)
  I'll see if there is new software for my model, because it seems that toshiba launches pilot

• Beep after installing the Poolmon tool.

  Hello

  I have Win2k3 Ent Sp2 x 86.

  I try to install poolmon.exe service on the server I get the event id 333.

  Why do I get a beep when I start Poolmon service to capture snapshots of memory. ?

  Any idea about this problem OR has someone at - he heard about this issue.

  It stops as soon as I stop the poolmon service.

  Hello

  Please visit the link below to find a community that will provide the best support.

  Windows Server forums

  http://social.technet.Microsoft.com/forums/en/category/WindowsServer/

• Get message specified print monitor unknown when you try to install the Dell A920 printer. Any ideas?

  Try to reinstall the Dell A920 printer. He stopped working because I kept getting a message saying "soecified unknown print monitor. I removed it by using control panel/Add Remove Programs, now I can't reinstall it on the CD. I get the above message when trying to load it.

  Thank you.

  Problem solved. A server called LexBce did not work, it has been disabled.

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• Alarm! Just bought '-full for guests of the CS ", but I get the creative cloud without the tools I wanted to buy!

  I just bought "-full for guests of the CS ' today, but I get Creative cloud for a year? And I can only download Photoshop and Muse as versions of trail I want creative cloud, but tools such as photoshop and muse etc. I don't want to not spend my money on useless things, and what do I do to change that today, because the offer for '-full for guests of the CS ' no longer available tomorrow, thank you, Sebastian

  Hi Sebastian,.

  I checked your account and your Adobe CC subscription is active.

  Please see the below help document to correct the error of the trial:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  Kind regards

  Sheena

• I just bought creative editing student and teacher of clouds and the payment got through, but I can only download a free trial period?

  I just bought creative editing student and teacher of clouds and the payment got through, but I can only download a free trial period?

  Hello

  Please see buy your student and teacher edition purchase, convert a redemption to a serial code, etc..

  Hope that helps!

  Kind regards

  Sheena

• I just bought first elements13 and I installed it. But whenever I try to get my license number, an error message appears that says that my computer is not connected to the internet. I've tried everything. Help!

  I just bought first elements13 and I installed it. But whenever I try to get my license number, an error message appears that says that my computer is not connected to the internet. I've tried everything. Help!

  Check your hosts among other common problems, sign in, activation or connection errors. CS5.5 and later, Acrobat DC

• I just bought CC for photography, but I have received no email confirmation and show anything in my order, how long it usually takes?

  Hi, I just bought CC for photography but I have received no email confirmation and nothing shows in my orders after payment Page loading for more than 30 minutes, and the amount was already deducted from my bank account, so I reloaded the page and I checked my orders but still nothing appears

  any idea on this issue?

  Thank you all

  The order number is 9864447459. She is always treated as the authorized payment but has yet to be resolved.

  Concerning

  Baudier

• I just bought a new iMac and used the Migration Assistant to transfer my files. At first everything worked, but now a week later, I get the message that the application manager is missing, and I can't Photoshop and InDesign to start. I don't want t

  I just bought a new iMac and used the Migration Assistant to transfer my files. At first everything worked, but now a week later, I get the message that the application manager is missing, and I can't Photoshop and InDesign to start. For my personal use, I don't have a need to reach creative Cloud. You have any suggestions for a workaround?

  Try installing Adobe application Manager down the link and check

  Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager: thank you

• I can't log on windows 7 as an Aministrator user after installing the update of security for windows 7 KB2286198.

  When I connect windows as Aministrator, error massage "service user profile Service has no logon. User profile cannot loaded bo"appear. I'm only allow Windows to logon as a Standard user. Started as a Aminstrator I need to restore my computer (only in safe mode) at a time before installing the KB2286198 update. How to open a windows 7 mormally Admin user session after installing the update of security KB2286198?

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• After installing the latest updates, my screen on large icons, screen too big for my moniter

  the only way of difficulty was to uninstall updates.

  After installing the latest updates, my screen on large icons, screen too large for my moniter the only way of difficulty was to uninstall updates.

  Sounds like something in the update causes a conflict with your video driver or change the resolution settings.
   
  The first thing to do to solve the problem is to try to install each of the updates one at a time instead of let Windows Update do several updates together.  If you're lucky, the problem can not ride again.  If so, you'll know at least update is the cause of the problem.

  If the problem persists, try right click on an empty area of your desktop and select properties to open the display properties dialog box.  Select the settings tab.  Look to see if the screen is correctly identified and if the resolution seems correct.  If you spot something wrong, change to the correct setting.  If everything looks correct, you can try to change the resolution to see if that can solve the problem.

  You can also check the website of the manufacturer of your graphics card to see if they have an updated display driver.  Updates of the operating system only sometimes work correctly if you have the latest version of the drivers for the various components.

  If all else fails, you can uninstall the update one that is causing the problem and mark do not show you this update again in Windows updates.   Doing so will be considered a last resort - especially if the update in question is one of the security updates.

• I installed the download tool usb/dvd windows 7, but after you have selected the iso file when I insert the USB stick and refrecing, it does show that "no usb drive compatible' what is the problem with my USB

  I installed the download tool usb/dvd windows 7, but after you have selected the iso file when I insert the USB stick and refrecing, it does show that "no usb drive compatible' what is the problem with my USB

  I have sandisk cruzer blade USB key

  Hi Rohit,

  Thanks for posting your query in Microsoft Community Forum. I understand that your USB drive is having problems of compatibility with your computer, but I would like to learn more about the issue in order to provide you with better assistance.

  1. You did it any significant hardware or change software on the computer before this problem?
  2. When do you get exactly the error message?
  3. Have you tried to connect to any other computer on this flash drives?
  4. Your USB key works on other computers or have you tried to connect to different USB ports on this computer?
  5. Is the pen drive getting detected in the case or you are able to access the drive folder in the window of the computer ?

  The question may arise if the currently loaded USB driver has become unstable or damaged, or if your PC requires an update for problems that could conflict with a device USB and Windows. This can also occur if your USB controllers may have become unstable or corrupt. So, I would suggest trying the following steps and check if the problem persists.

  Method 1:

  Please try the fixit (s) provided below which will help you solve common problems associated with devices and USB ports.

  • Hardware devices do not work or are not detected in Windows
  • Diagnose and automatically fix the Windows USB problems

  If method 1 does not work, try Method 2.

  Method 2:

  Remove and reinstall all USB controllers.

  1. Open Manager devices by clicking the Start button, click Control Panel, click system and security, and then, under System, clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  2. In the list of the categories of equipment, locate and expand Bus USB controllers.
  3. Right-click every device under the Bus USB controllers node and then click Uninstall to remove them one at a time.
  4. Restart the computer and let the USB controllers get reinstalled.

  Plug in the removable USB device and test to make sure that the problem is solved.

  If the problem persists, go to method 3.

  Method 3:

  This method will install the latest drivers from device to your USB device.

  1. Click the Start button, type Windows Update in the search box, and then click Windows Update in the results pane.
  2. Click find updates. When the scan finished, click optional review updates.
  3. Click the check box next to the update, and then click install updates.
  4. If you are prompted, read the license agreement, then click I agree.
  5. Follow the instructions on the screen to download and install updates.
  6. If you are prompted, restart your computer.

  More information: Update a hardware driver that is not working properly

  Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.