I just bought the new Canon 50 mega pixel EOS 5DSR and Lightroom 5 isn't recoginizing than RAW files please help

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  Just bought the new Canon 5 d. Impossible to import RAW files into LR5. Any suggestions?

  Support for the camera was only added in Lightroom 6, you can upgrade to level or you cam d/load the latest DNG Converter and convert them to DNG format that will be readable in Lightroom 5...

• I have Photoshop elements 12, I just bought the new Canon 5 d with 50mp a Photoshop cannot open the Raw file what should I do for PS 12 can open the file Raw 50mp

  I have photoshop elements 12 and I just buy Canon 5 d with 50 MP and Photoshop cannot open the 50mp RAw file I get an error message, I can fix PES 12 so it can open the big Raw files

  You need a version of Camera Raw of 9.0 or higher and Photoshop elements 12 will not manage that. You need to get the free DNG Converter, convert your DNG files, before you can open the items.

  Adobe - Adobe Camera Raw and DNG Converter: for Windows

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• Hi all! I have a 3 out of 5, and I just bought the new goal of 100-400 L IS II.

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• just got the new canon 7 d mk2 and the LR5 cannot read the format?

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  Hi hiffmannsphoto,

  Native support of Lightroom for the D750 has been added in the Lightroom update published 5.7 tonight.

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  Lightroom 5.7: http://blogs.adobe.com/lightroomjournal/2014/11/lightroom-5-7-now-available.html

  Camera Raw 5.7: vailable.html http://blogs.adobe.com/lightroomjournal/2014/11/camera-raw-8-7-and-dng-converter-8-7-now-a

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• Using ss12 on WIN10 just bought the new camera (7DM 2). The first does not work with my new camera. How can I update / install my brute last version (9.2 or at least 8.7)?

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  GL2U wrote:

  Read most of the articles on raw on the website but can not find how to download and update my raw ss12 file. Website says 8.7 or later includes Canon 7DM 2. Anyone have any suggestions?

  If you've read this faq:

  FAQ: Photoshop Elements will work with my camera, or why does not open my raw files?

  You cannot switch to more than 8.5 ACR PSE12.

  As explained in this faq, if you do not upgrade to the current PSE14, your free choice is to download DNGconverter Adobe. This allows independent software you batch convert a whole folder of your raw files to DNG format raw that your PSE12 can read and modify.

• I have lightroom 4.4, I just bought a new canon 7 d Mark ii and when I upload raw photos, LR does not recognize my raw files. Help! They were fine before on my Canon T3 and T1, I have 2 portrait sessions to do today and I can't get anywhere! Ho

  I really need help quickly and prefer to talk to someone on the phone

  Good luck in getting someone on the phone!

  Your problem is that the 7 D Mark II was not supported until Lightroom 5.7.

  So you either have to buy Lightroom 5.7 or 6.0 Lightroom

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  Download and use the FREE Adobe DNG Converter version 9.0 to convert your RAW to DNG format, and then import the DNG in LR 4.4

• I recently bought a new Canon, downloaded an updated EOS and now Photoshop won't open my RAW images.  I tried several of the suggestions of others who seem to have the same problem but without success.

  Whenever I try to download an update it is said that it is not necessary.  I'm not as tech savvy as I noticed some of you all are but any help would be greatly appreciated.

  In photoshop cs6 go to help > about plug-in, click on the words of Camera Raw and see what version it says.

  If less than 8.8, try one of the linked below camera raw 9.1.1 installers then and I hope that your T6i files will open in photoshop cs6.

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• CS6 Adobe does not read the new Canon 7 d Mark 2 Raw format.

  Hello.

  I bought the new Canon Eos 7 d Mark 2, but Adobe CS6 does not read new RAW format. I can't find any useful information. Made a record exist? Thanks for any helpful information.

  Best regards, Jean-Paul

  It's on our radar and hoping to incorporate it in a next update.

  As soon as it is available, it will be updated in the article below.

  http://helpx.Adobe.com/Creative-Suite/KB/camera-raw-plug-supported-cameras.html

  ~ David