I just downloaded creative cloud for the plan of the photograph, and when I try to connect it always says I am disconnected. Any suggestions would be greatly appreciated.
Signed up for the plan of creative photography cloud and I was able to properly installed on my win7 desktop. When I try to install on my computer laptop win 8.1, I get the question "you are logged out. Looked on other forums and I think I can have it running on two machines at a time. Any suggestions?
Sign by sign in http://forums.adobe.com/thread/1450581?tstart=0 can help
- and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
- and the "loopback" https://forums.adobe.com/thread/1504792
or
A chat session where an agent can remotely look inside your computer can help
Cloud creative support chat (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
Tags: Adobe
Similar Questions
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HI, how many computers can be installed creative cloud, if I have a subscription to "Creative cloud for the photographer?
Problem: I can not use my Adobe account to install creative cloud (ch & Lr), on the second computer. Creative cloud offers me to buy Ps CC & Lr. But only if you start programm Ps asks me to enter the key, Lr is started without basic needs.
No message that limit exceeded its use.
MAC OS 10.10.2
Russian languane
I need to buy more creative cloud?
Hi Gutnichenko,
Please see the below help document for this problem:
Creative Cloud applications ask for serial number
Kind regards
Sheena
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?
Sign in and check your account indicates the subscription with your Adobe ID: https://www.adobe.com/account.html
Then sign out and back in creative cloud with the same Adobe ID: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If you still see the 'trial to start or buy now' in the creative cloud desktop application, or if you run any application and the pop up displays a window of test message, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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The error message says: "Office creative cloud has no up-to-date. Error code 1001. »
Hello
Please, try the following steps:
- Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Reboot the computer.
- Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
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I work for a small publishing company and Photoshop and Lightroom for photography. I can see there is a separate package for photographers which includes Photoshop and Lighroom. Can I buy directly from the Adobe site or I have buy dealer only?
Please go to pricing and membership creative cloud plans | Adobe Creative Cloud and make sure that you are connected with the great Adobe ID, registered in India.
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Original title: slow and jerky
My computer is very slow to download programs, especially at the start. I tried to reduce the programs start, but in vain. Also when I try to watch a video clip, it takes forever to load, and then when he does, she plays in 2-3 seconds intervals. Help
Hi LouisBode,
1 Windows operating system you are using?
2 did you a recent software or hardware changes to the system?
3. What is the brand and model of the computer?
4. what program you use to play the videos?
5. this happens with all the videos that you try to play?
Method 1:
If you are using Windows 7, you can run the troubleshooter of performance and check if it helps.
Open the troubleshooter of Performance
If you use Windows Vista, then try to run the Fixit from the link:
Difficulty of Windows system performance slow computer problems
Method 2:
You can read the article and try the steps to solve the problem:
How to resolve performance issues during startup in Windows Vista
Note: This article also applies to Windows 7.
Method 3:
You can also refer to the computer or the device manufacturer's Web site and install the latest version of the drivers for graphics cards.
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I want to subscribe to creative cloud of the photographer, which includes Lightroom and photoshop. But I already have 5 Lightroom installed on my computer. What will happen if I get creative cloud of the photographer and install both Lightroom & photoshop? My old lightroom will conflict with another?
Hello
You can download a copy of Adobe Lightroom for photography package.
See the FAQ here
https://helpx.Adobe.com/Lightroom/FAQ.html
https://helpx.Adobe.com/Lightroom/KB/Lightroom-creative-cloud-FAQ.html
^ Ani
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I just paid for adobe Creative cloud for the year, but I can't download anything, but the version track even if it is on the same adobe account and my payment went through?
Hi Amy
Refer to the applications Cloud Creative back in test mode after an update until 2015 for CC
Thank you
Varun
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I have the creative cloud for $60 or anything like that, and I just want to downgrade using Adobe Premiere Pro. I don't use any other programs and I don't want to pay for it
Please refer to:
FAQ: How can I change to a different plan of the creative cloud?
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Hello
I deleted the creative cloud of the trial and the DM Dream weaver of the trial, after only using it for about 6 days, I tried to re-download the two tests and nothing happens. Anyone know how I can get this done. Please advise, your help will be greatly appreciated.
Hello
Also see also software Adobe to trial has expired at the beginning
Hope that helps!
Kind regards
Sheena
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Download yesterday the creative cloud for the first time that they offer me the trial version to be considered for Ps and Lr, but Lr tell my trial period has expired what can I do?
There is nothing easy to do on this computer, https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html
You can use the test on another computer.
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Hello, we want to know if we can change our creative cloud for the only diet plan (for Adobe Photoshop and Illustrator, only), because when we read it, we but that we can only take one of them. Thanks in advance.
Yes, you can change your plan.
Also, IF the change is not possible, you can cancel and buy again.
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
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We have Creative Cloud for businesses.
Our creative cloud for the client company (= users) cannot access the Typekit portfolio plan, only the free fonts.
Best regards
Matti Makijarvi
We had it operating forest offf CC and Typekit user accounts, delete this user of dashboard, creating a new email account for the user, inviting through this e-mail as a new user.
Now, she has access to the Typekit PF regime.
/Matti
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I bought Adobe Creative cloud. for the audit, he sent an email that is not mine. How can I fix this problem as I triend to go to my profile and until now I can't download my phtotshop and I got the approval of my payment
Hi Christophe,
Please refer to the threads below where the issue has been addressed:
CC has a fake email, can not change
confirm/verify e-mail addresses for CC subscriptions
Kind regards
Sheena
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I'm trying to download creative cloud, but the link says "you run an operating system that InDesign can't stand. See the system requirements for a complete list of the supported platforms. "How can I download it? Please help me I have a project due tomorrow and the labs are closed
I use Mac OS X 10.6.8
OS X 10.6.8 is not supported.
You will need to either upgrade your operating system or your computer.
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