I just got a popup warning me that my computer is now infected with a virus.

Here's what just appeared on my iMac computer screen. Is it this? I thought that this could not happen to Apple.

I have an iMac 21.5 with the last update of El Capitan 10.11.6. Any ideas.

Do not dial the given number. It is a pop up scam.

 in the menu bar and choose "force quit."

Select Safari and click "exit of strength at the bottom of the window to Force Quit.

Hold down the SHIFT key and launch Safari.

Tags: Mac OS & System Software

Similar Questions

  • Received a phone call telling me that my computer was badley infected with the virus claims to work for co. support related to Windows. Is it a scam?

    Call sounded like it came from a call center in India, the appellant's Indian summer
    Call was pretty hard to understand, but the appellant said that he would send an email. (Nothing received yet)

    In a Word, YES!

    Microsoft won't tell you cold. So keep clear. If a few Anglo-Saxon words of choice or a whistle of the referees them gets the quick line in a bad mood!

    If in the mood, I'll play along to ask questions such as:

    "I need access to a certain segment of memory (maybe x 80000201) in order to redirect RDP to a new server while remaining in full control of the internal system process?

    "The program you requested me to install wonder for your PRODUCT ID to connect to you, what is it?" (It is best, if they are stupid enough to give you, I have them call the police after and report. In fact, tell the world)

    "The four digit code does not feel for me very safe. Can I change? Yes? OK, here's the new code security, fr7B7SWA7ethstU7AQe42CeCThAd33HEdeste4AT8UcReb2U.

  • Your company has never called a home residence to say that a computer has been infected with malicious malware?

    I just got a phone call from a person stating they are from Microsoft saying that my computer is infected. They asked me to run something and then they gave me a webiste to type. I was very tired and I asked for a phone number and she gave me 1-416-915-3536 or 1-800-500-44600 and ask Christine.

    Is - is this legitimate?

    Please notify.  Thank you... Bernadette

    It is a scam.  Whatever you do, don't let them get close to your computer.  MS does not have that kind of appeal.

    Good luck.

  • fsmgroup called sayinhg that my computer has been infected with spyware

    I had been contacted by twice saying that you had advised the (supposedly legitimate third-party provider you?) to call me as my computer ID showed that I had been infected with spyware + report fsmgroup error warning. I carefully allowed them remote access where they have ran spyware inf and demonstrated on a 1000 Trojans.  I said several times that I wasn't going to buy anything and they said that they were not selling anything and that they were working on your behalf for me rid of bugs that will eventually lead to my PC to hang with a blue and black screen. However, the only way to solve the problem was to buy a plan. When I refused to purchase the plan, they started the files removed from my spyware in location, despite my asking them to stop - I turned off my computer to stop. I asked them why they did not respect my wishes and they couldn't answer. The person said it had deleted the wrong file and then hung up.  I caused damage to my computer. I can see no longer the same disks and I thought that it had removed the demand of c: Windows drive | INF.  There still a lot of files in this folder (more than 1000) which have been reproduced with an extention. PNF.  Are these files malicious indeed, if yes, what can I do? Also it damage by deleting anything in this area. I ran Malwarebytes and found no errors.

    I am very concerned. Please can you help.

    Rosie

    Hello Rosieptrc

    It's like a scam. Please see the threads below regarding scams and how to prevent them. Thank you.

    http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

  • security of Norton says that my google toolbar is infected with a virus and I can't move to a newer version, because it is not compatible with firefox 5 or newer, what should I do?

    In the menu tasks of my norton Security window, there is a place to check protection against vulnerabilities. One of the concerns that he has an infection in my toolbar on firefox. He suggests that the best way to resolve was made to upgrade to a new version og. google, because as the still there is apparently no problem for it. When I tried to upgrade to a new version of google to cancel the former an open window and told firefox or most recent is not compatible with it. They said that I should either download something from firefox to fix or connect with firefox. Ido know even where to start, not very informed on the problems of this kind. / your help would be very appreciated. What should I do?

    You can use firefox 3.6, which is old, but always taken in charge and course. However, the best solution is to renounce the use of Google Toolbar because Google no longer support this with firefox, mainly because he has little to offer.

    You can always google bookmark by copying in Firefox. Please take a look at

    I hope that the Norton report, you make reference to simply says that your system has vulnerabilities, rather that he suffers from a real infection (or that he has treated or quarantined malware).

  • Email from someone who says that my computer has been infected by a Virus.Currupt of data.

    I received an Email my computer saying has been infected by a Email of Virus.My does not open, it says that my data is corrupted. What can I do about it.

    Hi grahamfordy,

    It's probably a scam.  Please see article with some additional information:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    I hope this helps!

  • None of my apps work after that my laptop has been infected with the virus Vista Internet Security 2010,

    Hi all
    I need help to get my computer back to normal.

    My laptop has been infected with the virus Vista Internet Security 2010, but I removed it, NOW none of my apps (Yahoo Messenger, trash, other folders, SYSTEM, all file icons restore,) work, I managed to get rid of the virus visa, but still none of the programs work. When I try to open any program, it displays an error message "this file has no program associated with it for performing this action. Create an association in the set associations Control Panel. " I did all the steps, but still nothing works now all my files are open with the same file. I try to download a program to fix this problem, but I'm not able to run cause keep giving me the same error and cannot download anything. Is it possible to recover my computer as usual. Any help much appreciated.
    Help, please.
    Oh also all the icons on my destop are replaced by the same feacture of icon, but the name of the icons are staying same.if it shows adobe icon and all icons are adobe, when I open it with ie, then everything will change IE also. even if the opening programme has also changed to the same icon as dekstop one. now all my things are open with yahoo messenger:(c'est fou:()

    Try restarting your PC and press the F8 key repeatedly and then start in safe mode with networking and download and comprehensive performance analysis with:

    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    If this does not work, try to run Windows Defender version offline beta:

    http://Windows.Microsoft.com/en-us/Windows/what-is-Windows-Defender-offline

    You can take a look at:

    http://cyberdefend.WordPress.com/2012/01/07/boot-Windows-for-scan/

    If the problem has not resolved, then contact Support for Microsoft Security:

    https://consumersecuritysupport.Microsoft.com/default.aspx?ProductKey=pcsafetymalware&task=Diagnostics&mkt=en-us&St=1&wfxredirect=1

  • just got a malware warning when I tried to connect to hotmail may 18, 2013

    just got a malware warning when I tried to connect to hotmail may 18, 2013

    Hello

    Notification of Avast has happened when you went in your Inbox in Outlook.com and opened an e-mail.

    Avast stopped presenting the Malware window notification and then put it in the vault of Virus Avast.

    It was script HTML GFXHasher audit [1]... Malware

    When the Malware notification window came in Avast posters here were able to report it by clicking on the notification Avast link provided as a false positive.

    Hope that illuminates a little more on it.

    See you soon.

    p.s. The e-mails never alone in this email account come from Microsoft that it is precisely for this community. No unsolicited e-mail; nothing else.

  • I think I got several phony calls claiming that my computer is infected with spyware.

    I think I got several phony calls claiming that my computer is infected with spyware. They said that they were connected with Windows, so I asked if they were Microsoft and they said that no Microsoft would not call me. Wouldn't be a darn good Microsoft. The guy was Indian or Pakistani and wouldn't give me a company name, no matter how many times I asked.

    They said they received reports from my computer it has been infected. The last call I let them go through their process to prove to myself that my computer has been infected. They told me to go to the event viewer, logs of windows, applications and said there will be errors and warnings there.

    It was proof that he was infected and that they wanted to give me their approval to scan my computer so their 'Microsoft engineers' can solve the problem with Windows tools. At this point, after 20 minutes, I denied their access to the computer and hung up that it had no proof that I was worried. One of our friends had the same call on fixing Windows sound, she had an Apple Mac, I would have liked to see their difficulty its version of Windows.

    I have 3 questions for this and they are: -.

    1 can. anyone if your computer is infected using the event viewer?

    2 can they tell if she is infected when the computer has a firewall and is also behind a router with a firewall?

    3. I would be right in thinking that there is another form of the scam fake phone call?

    1. If possible, get the errors or warnings in the event viewer is quite common, but say you have a virus just based on that, it's simply stupid.

    2. they do what is called call cold. They call every phone # in the phone book and say "your computer is infected" even if you do not, Yes, it's a scam and yes they are stupid.

    3. Yes. The only way they would be able to tell if your computer has a virus would be if they had access to it, and if they have BEEN with microsoft, which is not, it would be a breach of privacy.

  • I have photoshop 5 and I just got a new macbook. installed on my disk and now photoshop tools and appearance overall software is really pixelated why? and how cand I do?

    I have photoshop 5 and I just got a new macbook. installed on my disk and now photoshop tools and appearance overall software is really pixelated why? and what can I do?

    Photoshop CS5 (as well as the versions of the other Adobe Creative Suite 5 applications) are not optimized for the retina on your new computer. They never will be updated.

    You must purchase a subscription to applications of creative cloud or Photoshop CS6 to get support for the Retina display.

  • I was using iDownloaders browser and a message came your device is infected with a virus. I removed the app from my mini iPad 2 but now I feel crashes especially among angry birds. I want to restore, but I fear that the virus will reinstall.

    I used the iDownloaders app browser, (it is a video download application I use for a few years with no problems), when a message came "your machine is infected with a virus please leave the app and contact Apple." I removed the app from my mini iPad 2, but now I meet including crashes in Angry Birds Seasons and Rio. I want to restore the iPad, but I fear that the virus will reinstall themselves as well. Apple did not contact because I never heard of someone who got a virus using iOS. I took it slightly think to delete the iDownloader app would solve the problem. Im running version 9.2 on a retina mini iPad 2. Maybe someone has an answer on what I can try before you contact Apple. I appreciate any suggestions thanks JohnG

    Unless your iPad is jailbroken, it is not infected.  This notice is a well known scam to a fraudulent web site.  You can restore.

  • I received a call of support technique microsoft stating that my computer has been infected evil and that they would clean it for me.

    managed to put the computer in a restaurant that is the method of compensation it back to the date of purchase of 2008.

    Don't you think that this will solve my problem. ?
    I changed the passwords again

    I received a call of support technique microsoft stating that my computer has been infected evil and that they would clean it for me.

    Have I been swindled £ 89.99 from my pension for 12 months cover.
    I paid money to mauritias am

    Cancel, wipe your computer and change all of your passwords for each account that you contact your financial institutions to warn them to watch for unusual transactions.

  • I think that my safari is infected with the virus, he on redirect keeps me from another Web site each time that I click my mouse or press a key on my keyboard... Help!

    I think that my safari (Yosemite) is infected by the virus, he on redirect keeps me from another Web site each time that I click of my mouse or press a key on my keyboard... Help!

    I can't seem to download the print screen, here, anyway, it starts the LINK share appears every time it redirect:

    -"ps4ux.com/click? h = Ax722bagzrmWM3RP_5wPSvP63fG7dqaJCNo55LiVexxUaivPBxSeS7A3C2V4-bO...» »-

    middle part is hidden by «...» »

    the last part is:

    -"ttp: 3% a % 2F % www.apple.com%2F 2F & rt = 46 & date_sid = 50fc88582b4e8512b3e35e56351a22a3" in a new tab.

    Run etrecheck to go to etrecheck.com and see what is running under the hood.

  • Someone broke into my computer informing me that he has been infected with malware, viruses, etc. and advising me to contact a phone number, also send me a live conversation on how to solve the problem. He claims to be an Apple / Safari servic

    Someone broke into my computer informing me that he has been infected with malware, viruses, etc. and advising me to contact a phone number, also send me a live conversation on how to solve the problem. He claims to be an Apple / Safari servic

    This kind of message is a scam. Do not meet it.

    Force Quit Safari, then restart Safari while holding the SHIFT key.

  • I received a note indicating that my MAC might be infected by a virus and she said to call a 1-866 number, which was the support Apple... is this true or a scam

    I received a note indicating that my MAC might be infected by a virus and she said to call a 1-866 number, which was the support Apple... is this true or a scam

    It's a scam

    Whatever you do, do not call this number

Maybe you are looking for