I think I got several phony calls claiming that my computer is infected with spyware.

Similar Questions

• Fake, scam calls claiming that my computer is infected

  I had two phone calls this morning (first a hook), the number that came up on caller ID showed "00-1108' and '00-1305".  Guy with an Indian accent said he was phoning from Microsoft in California (I'm in South Africa), and that my computer has been infected.  He knew my full name and called my phone number he had called me on!  He wanted that I turn on my computer and go through a process.  I told her to take a walk and that he was a crook and that computer is perfect - what is.  How these people get hold of this personal info of one?  He got very aggressive when I told her I was does not turn on my computer because I knew that it was very good, and then I threw the phone down on him--Needless to say, he has not called back.

  You have made the right choice, it's a scam.

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  How they stand to say its not generally possible info. Could be 'social engineering', but it could be something as simple as looking in a phone book.

• Phone call informs me that my computer is infected with malicious software; it's from Microsoft. Is it?

  A person claiming to be from Microsoft "Windows - something or other' phones me to force me to go online to give them access." they always say they will fix the problem (whatever that is). If I don't respect, the intruder software can damage the system. They do not specify the nature of the software.

  Background noises heard during the phone call, I think it's operation "boiler room" scam with the many other appellants works in the background.
  Someone else has met such unsolicited phone call?

  Without a doubt a scam (a quick search forums answer will show several similar positions). I hope that you did not have access to your computer.

  SC Tom

• fsmgroup called sayinhg that my computer has been infected with spyware

  I had been contacted by twice saying that you had advised the (supposedly legitimate third-party provider you?) to call me as my computer ID showed that I had been infected with spyware + report fsmgroup error warning. I carefully allowed them remote access where they have ran spyware inf and demonstrated on a 1000 Trojans.  I said several times that I wasn't going to buy anything and they said that they were not selling anything and that they were working on your behalf for me rid of bugs that will eventually lead to my PC to hang with a blue and black screen. However, the only way to solve the problem was to buy a plan. When I refused to purchase the plan, they started the files removed from my spyware in location, despite my asking them to stop - I turned off my computer to stop. I asked them why they did not respect my wishes and they couldn't answer. The person said it had deleted the wrong file and then hung up.  I caused damage to my computer. I can see no longer the same disks and I thought that it had removed the demand of c: Windows drive | INF.  There still a lot of files in this folder (more than 1000) which have been reproduced with an extention. PNF.  Are these files malicious indeed, if yes, what can I do? Also it damage by deleting anything in this area. I ran Malwarebytes and found no errors.

  I am very concerned. Please can you help.

  Rosie

  Hello Rosieptrc

  It's like a scam. Please see the threads below regarding scams and how to prevent them. Thank you.

  http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

• Received a call from phone scam someone saying my computer is infected with the virus and malware

  original title: support for pc rj

  I recently received a call from someone called Mark of pc rj support and they said that my computer is infected with viruses and malware. Immediately, I hang up and called my computer technician who went to my place and said: my computer is absolutely perfect... This chap Mark said he also is an employee of Microsoft, which I highly doubt. He asked me to download something that my antivirus detected as virus...

  I would like to ask microsoft to focus on this

  Its fake. Ignore it. There are a lot of posts here, saying: it's a scam. And this has nothing to do with Microsoft. And MS (and everyone else) are aware of this

• Has had a phone call saying that my computer has sent warning messages. They want to guide me through the changes to stop the problem. Is it a scam?

  Has had a phone call saying that my computer has sent warning messages. They want to guide me through the changes to stop the problem. Is it a scam?

  It's a scam. Give them nothing.
  Contact your local police.

• Someone broke into my computer informing me that he has been infected with malware, viruses, etc. and advising me to contact a phone number, also send me a live conversation on how to solve the problem. He claims to be an Apple / Safari servic

  Someone broke into my computer informing me that he has been infected with malware, viruses, etc. and advising me to contact a phone number, also send me a live conversation on how to solve the problem. He claims to be an Apple / Safari servic

  This kind of message is a scam. Do not meet it.

  Force Quit Safari, then restart Safari while holding the SHIFT key.

• I got a call from people claiming that there was a problem with the computer.

  Original title: scammed by PCWizards?

  A few days ago I received a call from PC assistants saying they were Windows operating system support. They tell me that they have noticed that I had many requests from spam junk that was slowing down my computer. Unfortunately, as I had a big problem with my computer in time, I bit. I was very nervous about it at the time, but since I had so many problems with my computer and that you didn't know what to do, I fell prey to their plot. They talked to me in a 6 month contract for a fee of $99.00. After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.

  At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.

  To reassure myself, I decided to call using my Norton Security System. Their technician checked my computer and found a few things that their technology did not that he should have done; such that no detected restore points, the registry was not cleaned (35 detected registry errors) and it did not remove some software malware browers (toolbars).

  On his recommendation, I recalled PC assistants. The first tech I talked didn't seem to know what he was doing, so I hung up with him and sent their support line and ask them to address these problems or I would withdraw the payment from my credit card. Almost immediately after sending the e-mail, another technician called me. Unknowingly, I had all ready filed a dispute with my credit card company. I intend to cancel the service, but I am still concerned by some spyware detected on my computer. What is the best way for me to handle this? How can I get authenic proof that I was definitely scammed and I should report it to the Internet Crime Center? Using my computer for a few basic daily functions, must not be so stressful!  Any constructive guidance would be greatly appreciated!

  (Scammed in PA)

  After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.

  At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.

  Hello

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

• Microsoft technical support

• Windows Support Group Technical Department

• Microsoft Research and Development Team (team of Microsoft R & D)

See you soon.

• I got 2 calls saying that my computer has a virus which is mess up other computers on the network. I think it's fake but wanted to check with Microsoft.

  I think that calls people are seeking access to my computer, but want to be sure.

  Hi Margiep8587,

  Microsoft does not call for clients to prevent infection by the virus on their computers. You can run a scan for viruses online on your computer to verify if your computer is infected.

  http://OneCare.live.com/site/en-us/default.htm

  Bindu R - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• JUST GOT A PHONE CALL SAYING THAT I WAS HACKED. WANTED TO TAKE ME BUT THE THIINGS I DO. I REFUSED, THEY SAID THEY WERE BY MICROSOFT DOWN THE HACKER?

  I JUST GOT A PHONE CALL THAT MY COMPUTER HAS BEEN HACKED. HE WANTED TO TAKE ME, BUT A LOT OF THINGS. SECURITY ACCOUNT, MANAGE SECURITY, ETC., THE THING IS THAT I GOT MAD. THE ONLY THING THAT WAS WRONG WAS THAT HE CAN HARDLY SPEAK ENGLISH... SO I ROSE HUNG MAD AND HIM ON ME. I DO NOT THINK THAT THIS CAME FROM THE SUPPORT OF WINDOWS LIVE MOCROSOFT? HOW TO JOIN MICROSOFT ON THIS ISSUE?

  I JUST GOT A PHONE CALL THAT MY COMPUTER HAS BEEN HACKED. HE WANTED TO TAKE ME, BUT A LOT OF THINGS. SECURITY ACCOUNT, MANAGE SECURITY, ETC., THE THING IS THAT I GOT MAD. THE ONLY THING THAT WAS WRONG WAS THAT HE CAN HARDLY SPEAK ENGLISH... SO I ROSE HUNG MAD AND HIM ON ME. I DO NOT THINK THAT THIS CAME FROM THE SUPPORT OF WINDOWS LIVE MOCROSOFT? HOW TO JOIN MICROSOFT ON THIS ISSUE?

  No need to shout (all capital letters.)  Most modern publications using a mixture of standard uppercase and lowercase lettering unless they're trying to focus on something specific just because it is easier to read.

  You don't reach Microsoft on this issue.  It's not their problem more someone is trying to rip you off on your money is the people who printed his problem or someone trying to rip you off your car comes to the car manufacturer.  You communicate with the authorities (who will probably tell you that they can do anything with what you little information.)

  As long as you don't give them access to your computer, you're probably fine.

  If you gave any personal information or leave them on your computer - to worry.

• I got a phone call saying there was a security problem with my computer.

  The appellant said that it was Microsoft and that they need to access my computer remotely. They said that my computer has been accessed by hackers and they could repair the security system. It's for real?

  Hello

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I got a phone call saying that my warranty status of the software had expired. Is this possible?

  Appellant thern said that my computer has been opened to the motherboard being compromised. As I have been using computers for 20 years and had never heard of this problem before I Hung up. The person said they were calling from microsoft! At their request, I did a search and found many files with the extension *. PNF are these files the result of malicious or no web site software?
  I'm running software protection internet norton 2010 and it did not find any problem. Any help on this would be received with gratitude.

  It's a well-known scam - don't fall not in phone technical support

  Expert MowGreen Windows IT Pro - consumer safety

• Suddenly, I got a screen that kept popping and a talker kept saying that your computer is infected

  suddenly, I got a screen that kept popping and a saying of the talker kept your computer is infected call, I called and a guy who sounded the India Indian answered the phone. I think it was the rogue and I hung the phone. I realized that my computer has been hacked. first of all, I couldn't open the photo file "access denied" but I was able to access my files.

  I turned off the computer immediately, and he left a couple of hours. now I can access all my files and photos. How can I clean my computer or the registry? should I install a registry cleaner, and that would take care of the problem?

  Hello

  Never, ever install a registry cleaner.

  We do not recommend using any registry cleaners, optimizers, the Driver Updaters, Tune - Up utilities, etc.

  They can do more harm to your any good operating system that they claim to be able to do.

  And it is an interesting read from Microsoft:

  "Are registry cleaners necessary?

  http://Windows.Microsoft.com/en-us/Windows/are-registry-cleaners-necessary#1TC=Windows-7

  Caveats

  • Some programs available for free on the Internet may contain spyware, adware or virus. Only download and install programs from software publishers that you trust. Even if the website, that you download the program trust, you must also trust the Publisher of the program. For more information, see when to trust a software publisher.

  • We strongly recommend that you change only the values of the registry that you understand or have been ordered to change by a source of that confidence. Be sure to back up the registry before making any changes.

  ____________________________________________________

  As you discovered, it was a SCAM.

  Microsoft Corporation and/or their affiliates will never get in touch with you through "popups", phone calls (unless you make arrangements with them), etc.,.

  And your computer does not send reports to someone saying he is infected by malicious software.

  ________________________________________

  And for you even see that popup and this popup giving you different telephone numbers to ring for assistance means that your computer is already infected by Malware

  "Remove Tech Support pop up scam (call for support scam)"

  https://malwaretips.com/blogs/remove-tech-support-scam-popups/

  See you soon.

• + 011 phone calls indicating that I have serious problems with my computer and that they provide a service of Microsoft solve problems

  original title: + 011 phone calls

  I just got a phone call from + 011 indicating that I have serious problems with my computer and they provide a Microsoft service problems. It sounds like a crowded call center and they can tell me their name and they tried to set up a remote entry on my computer. That's when I hung up. Is - this legitimate because what it really looked like a trick.

  Not legitimate... do not answer the call... Mike Hall MVP - Windows Expert: consumer http://msmvps.com/blogs/mikehall/

• Received a call claiming that Microsoft Corporation has received my laptop error messages

  The call came out of an unknown number and they asked me to execute commands on my laptop and that reciting my CLSID it checked they were Microsoft.  I didn't feel that this call was legitimate, so I hung up but I am worried, because they actually recite the correct CLSID but my virus, malware can't find anything suspicious on my laptop.

  All suggestions, advice.

  Thank you.

  This is a phishing scam.  Never give out information on, or allow access to your machine.