I'm a student and teacher account in my school. My students allows my CC 2015 subscription to practice on their own laptops?
Hello! I am a teacher and I have CC 2015 students and teachers of the subscriptions on two PC that uses our entire school. We are a school based project and the children design their own program. We have a handful of students who want to learn the various Adobe programs, but they can all use the same two computers during the time they are supposed to continue it. Is there a way for them to install programs on their own computers laptops windows, using my teacher account, without the school having to spend more money (which we can't)? Or they can do a 1 month trial? Also, are their age restrictions for the installation of apps/tests? Thank you!
Hi jeffhliger,
We recommend buying an additional license as needed, or you can ask the students to buy the student and teacher of creative cloud edition.
- According to the terms of use, you can activate this creative cloud on two machines, however, you cannot use both at the same time. Please check section 1.1 on: http://wwwimages.adobe.com/content/dam/Adobe/en/legal/servicetou/Software_Terms-en_US-2015 0407_2200.pdf
- Eligibility to use checkpoint 1.2 on: legal terms of use | Adobe
- Please check point 5.2 (diversion), part c to legal terms of use | Adobe
Buy Creative Cloud please check pricing and membership creative cloud plans | Adobe Creative Cloud
I hope this helps.
Concerning
Megha Rawat
Tags: Adobe
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I want to use adobe presenter 11 to create content and training videos to post online. Is it possible to do this with my students of cloud creative and account of the teacher? Is the use of this software included in the subscription or is it another subscription?
11 host is not part of the creative cloud subscription. Please check Adobe Presenter 11 - create courses e-learning PPT Slides and desktop applications Adobe Creative Cloud | Adobe Creative Cloud
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Hi, I use a mac and I have subscribe CC student and Teacher Edition (one year) since October 2014, and I intend to cancel it. But my account, I do not see any plan cancel button in "manage plan." What should I do?
Please follow: cancel your creative cloud membership
You can also contact support: contact customer service
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Varun
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student and teacher of creative cloud Edition
I have the student and teacher edition creative cloud which stipulates that I can get access to the latest versions and previous applications of creative office of cloud, but when I tried to download InDesign I keep saying that my trial is over and I have to pay £17 per month for her? If someone could explain why its not available to me that would be great.
Thanks in advance.
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I ordered "Creative Cloud student and teacher edition" with credit card.
Now I have "order number".
However when I try to my free trial Adobe first CC 2015 with my Adobe ID of the license, the message "no subscription found" comes.
I wonder that I need an additional process to activate my CC first 2015.
(I guess, I need some action to prove that I am a certified college student, but I'm not noticed anything on this subject.)
(I found verification measures in the other site "https://ide2.identit-e.com/adobe " and this applies to me too?)
Thanks in advance.
The screen indicates that your one year subscription is registered, so you should be able to use your Adobe ID to install programs of cloud
Download & install instructions https://forums.adobe.com/thread/2003339 can help
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-Windows or Mac has no importance... 2 on the same operating system or 1 on each
-Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)
-
How can I get a refund on a plan student and teacher?
I am currently enrolled in the plan of Acrobat Creative Cloud student and teacher. My school is supposed to get licenses for the plan so I don't have to pay for it.
However, as I have had my credit card information on my account, Adobe was charged fees for the plan. How can I get a refund on that? I looked online, but couldn't find anything that could help me.
Thanks in advance,
Renan
Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
-or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp
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BUT: in my account, there is no product, and I can't find the way to list them
So I can't get a serial number
all the info I get hold me in the vicious cycle of having to watch it on my account...
It was so easy with Quark XPress, I was guided step by step, but Adobe seems a disaster for me...
Need for emergency assistance and I'll be very grateful!
Thank you very much, Hubert!
Hi Hubert,.
Please see if this helps: https://helpx.adobe.com/x-productkb/global/find-your-serial-number.html
Kind regards
Rahul
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Lightroom mobile said I have no license and I CC Adobe student and teacher edition
Hello
Lightroom mobile said I have no license and I CC Adobe student and teacher edition. And on the page of my account says I have access to: all applications, desktop and mobile applications.
Gr.
Sander
Hi sanderv79745096,
Please read this article: mobile Lightroom not available for education for home use memberships purchased from Kivuto
Creative memberships purchased c (Kivuto) third-party Cloud does not give mobile access to Lightroom.
Kind regards
Claes
-
I brought the student and teacher of creative cloud version where all applications are
I checked your account details. You have access to all creative cloud applications.
Please, sign out and sign in the back of the creative Application of cloud.
Connect and disconnect activate Cloud Creative applications
I hope this helps.
Concerning
Megha Rawat
-
I bought the student and teacher of cloud on August 17 online edition, but I'm still waiting. The receipt of the order immediately got in my email box. I checked my account > my plan > product: nothing showed. I tried to disconnect and connect from Adobe Creative cloud on my desk: nothing has changed, the products are available, but still on sale.
Why is the transection to spend, but I'm not receiving the product?
Let me know as soon as possible
Please contact support:
https://helpx.Adobe.com/in/contact.html?step=CCSN_adobe-ID-signing-in_stillNeedHelp
Concerning
Megha Rawat
-
I just format my laptop and to re - install my student and teacher of Lightroom edition. Use my original coupon code to get a new serial number?
As far as I know, a redemption code can be used once... had not write you your serial number on a piece of paper to put in a folder of files?
Your serial number appears on your account page?
https://www.adobe.com/account.html for numbers on your page from Adobe
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Creative Cloud student and Teacher Edition (one year)
I want to stop my subscription (one year) Creative Cloud Student and Teacher Edition but am unable to make it through the cancellation instructions. How can I do this?
Try link below:
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No cc student and teacher edition
I use the code through our school. But I connect to my account and I found that there is no editing student and teacher CC in my plan. I can't install full version of applications. How can I solve this problem?
There is no distinction between that of student/teacher editions... There's just the plan that uses the same software as any other plan. If CC Desktop Manager installed and see something you don't expect, look through the following and/or explain what you expect / see.
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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I changed the creative editing Cloud student and teacher for creative photography plan cloud 21 may 2015 that nothing seems to have changed. My Lightroom is the old version, trying to load LR - 6. When I sign in Photoshop, I get an error message that my account is not found. (Because I cancelled it and joined CC?). I keep going in circles.
Now better contact Adobe technical support, they can access your computer remotely and fix the problem.
Click on the button still need help and select the Chat option:
or
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PROSITE trouble in Creative Cloud Student and Teacher Edition
Hello, Adobe Support
I am an eligible student of British higher school of Art and Design and have been using
"Creative Cloud Student and Teacher Edition" for two years up to now.
The problem is that I have "Trial" as a status of ProSite in account information and he asks
me to buy other planes everytime I try to publish anything.
Can clarify you if I am eligible for ProSite feature?
My Adobe ID has been the same all the time I use Behance, so I guess that without having to
complicate things to try a different connection.
From now on, I cancelled my account ProSite and tried to re-registration, but still only "Trial".
is shown in the statement of account.
Thanks in advance for any help.
Hello - Thanks for writing. Paid student accounts are eligible for free ProSite, but because there are so many different types of subscriptions that your school could buy (various offers of business), we will need to look at this more closely to see if you are subscribed to one is eligible for free ProSite or not. Please contact us at http://on.be.net/GetHelp
Thank you!
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