I'm being charged $10 .81a month

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• being charged twice for my account each month

  When I opened my creative account it reproduces and I am being charged twice a month on my cc. Can you please tell how to get this reimbursement and payment stopped please. Thank you very much

  Contact Adobe technical support by chat or phone when they are available.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Why am I being charged for iMatch when he says 3 months free?

  Why am I being charged for iMatch when he says 3 months free?

  It is not a free trial for iTunes game; That's music to Apple.

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• Why am I being charged every month on my credit card, but im not getting no not my app services! and because the system does not show me as a premium member I can't contact anyone for my refunds or changes! Help, please!

  Why am I being charged every month on my credit card, but im not getting no not my app services! and because the system does not show me as a premium member I can't contact anyone for my refunds or changes! Help, please!

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• How to cancel the subscription. I am being charged monthly for a program that is not pop up on the tab plans and services.

  How can I cancel a subscription. I am being charged monthly for a program that is not pop up on the tab plans and services. I don't remember if it's creative cloud or something else. I remember logging in the past months to cancel it, but I couldn't find the way.

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

• Change being charged credit card

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• iTunes billed me and I have not bought anything, why am I being charged

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• Why am I suddenly being charged the sales tax on my subscription of the CC?

  It seems that as soon as Acrobat Pro DC upgraded and wiped out my Acrobat XI, I started to get charged the sales tax on monthly subscription (which increased in price).  Until that time, I was charged was the monthly web storage with no tax.  I have OWNED Acrobat XI.  Now, as hard as I tried to refuse DC Pro upgrade because I knew that it would remove XI, he managed to slip in front of me.  Now, I'm charged for DC Pro on my CC subscription $19.99 + tax.  I go out $10 late each month compared to only load of storage (with NO sales tax) when I got XI.  So far, I don't see how his pay for itself.

  1. I can't go back and reinstall XI as the serial number is also well wiped.  For some reason, my account shows that 'no order' so no luck there.

  2. Why make you pay the sales tax on a subscription and in a State you list no (NC) as requiring sales tax?

  Don't tell me that I can downgrade to standard DC.  I need the features that Pro XI had and I am now obliged to go DC Pro since I can't turn back the time in Pro XI.

  Hello

  Please contact adobe for the same support:

  Contact the customer service

• I'm unable to use my programs, I did purchase could use for a month, but it does not all Bill and any charges for this month and now appears as Plan of creative photography of cloud (annual) expired

  Hello how are you
  I'm unable to use my programs, I made the purchase could be used for a month, but it does not all Bill and any charges for this month and now appears as Plan of creative photography of cloud (annual) expired, when I walk in the plans and products. It is necessary to activate the urgent, but I just can't and would like to know by what means is the monthly bill.
  Urgent await return
  

  Thank you

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I am a student and I noticed that the amount of my renewal is about £30 more than it should, however, on the Adobe site, the packaging is the same price as it was last year, why am I being charged more?

  I am a student and I noticed that the amount of my renewal is about £30 more than it should, however, on the Adobe site, the packaging is the same price as it was last year, why am I being charged more?

  I really have enough because it's my budget next term as my deposit is taken.

  The first year of purchase still has the promotional prices, price changes when annual contracts ends.

  Concerning

  Stéphane

• I am a student and I register for students and teachers-cloud, but I am in charge $29 every month how can I change this

  I am a student and I register for students and teachers-cloud, but I am in charge $29 every month how can I change this

  Hello

  We see that you have your subscription creative cloud under the same Email that you use with the forums. $19.99 / month is valid for the first year after purchase, then it changes to $29.99.

  We see that you have been a member since 2013, that is why we charge you $29.99.

  Please refer to conditions:-Creative Cloud price and membership plans | Adobe Creative Cloud

  Students & teachers > Complete-special offer > see terms.

• Why am I being charged more for my auto-renewal that I signed for? And why am I being charged more than if I canceled and then registered again?

  Why am I being charged more for my auto-renewal that I signed for? And why am I being charged more than if I canceled and then registered again?

  One year price Intro http://forums.adobe.com/thread/1448933?tstart=0 can help

• I want to cancel my subscription, but don't remember my login e-mail that is associated with the account.  Can I use the credit card that I am charged to each month to find the email login?

  I have a subscription to Photoshop through the creative cloud and I want to cancel it.  For the life of me I can't understand what email I used to get the subscription, because none of the ones I usually use are my subscription.  I am in charge of every month and you want to just out of this subscription.  Is it possible to get my login email from the credit card on file?  Help, please!  I know the password so I understand what email is associated with the account.  Thank you!

  Hi Katy,.

  The Adobe ID on the forums has no any active subscription under him.

  You can contact support by calling/chat and they can help you find the email associated with your card details.

  Contact the customer service

  Kind regards

  Sheena

• Why am I being charged £22.46 for students instead of £15.88 editing

  Why am I being charged £22.46 for students instead of £15.88 editing?

  Discounts apply only to the first year, and you can just exceeded it. If you think that's not right and you are being unfairly accused, contact him support sales chat.

  Mylenium