I'm going to click on the button install for lightroom and nothing happens

I get to the command prompt and it appears with the button to install it and I push it and is just a little gray out and then nothing. I paid what gives. Photoshop does the same thing.

Please follow the steps below.
  1. Leave the creative cloud desktop application.
  2. Delete the opm.db file in the following location:
  • Mac OS: MacHD/users/Application Support/Adobe/OOBE
     match your specific user folder.
The /Library/ folder is hidden by default in Mac OS 10.7 and later versions. To access them, see access hidden files from the user's library.
  • Windows: File C:\Users\AppData\Local\Adobe\OOBE

The AppData folder is hidden by default. To access them, see Show hidden files folders, file name extensions.

3. start the desktop creative cloud application and sign in using your Adobe ID (usually your email address) and password.
Hope this will help you.
Kind regards
Hervé Khare

Tags: Adobe

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