I'm having a problem on an Acer lap top install Vista Service pack 2

The tower above for a pre Vista Home Premium 32-bit installed on it and with the Service Pack 1

The notebook soiled by the following malicious software

Trojan Downloader Troxen! RTS

Java/OpenConnection.FB Trojan Downloader Java

Exploit Java/CVE-2008-5353. NT

Exploit Java/CVE-2009 - 3867.GU

I removed the laptop HD and scanned the computer and removed infections above.

Then I ran Windows Vista repair an Installation CD:Disc

Finally, the laptop worked normally and I could access the internet and update Microsoft Security Essentials.

However, I can't install Vista Service pack 2

I installed the fix pre-installation KB947821-v15 - x 86

I then installed the SP2 file Windows6 Installtion. 0-KB948465 - X 86

It finished up to 100% in step 3 after the restart, how she restored to SP1.

Everything worked OK then how to get SP1 to install it is a legacy of the aforementioned Trojan.

If a full Microsoft Office 2003 retail version is preinstalled on the computer when you bought it, Office 2003 will be reinstalled when you perform a clean Windows installation... as long as you use either drives OEM that came with the computer when you bought the hidden restore [1] or to partition the clean install.

If you have purchased & installed Office 2003 separately, you will be able to reinstall (after completing the clean install of Windows) using your Office 2003 CD-ROM.

============================================
[1] not to be confused with the restoration of the system (Windows).

Tags: Windows

Similar Questions

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    Hello

    Please join Microsoft Community where you can find the necessary information on Microsoft products!

    You can not install Vista Service pack 2 and get the error with code 800f0a09 and the message that there are problems with the driver for dell latitude.

    The problem may occur if some of the components of the update are corrupt.

    What is the full error message that you receive?

    I suggest you follow the steps mentioned below to check if the problem is with the update components:

    Method 1: Reset the update components

    See the site:

    How to reset the Windows Update components?

    http://support.Microsoft.com/kb/971058

    Warning: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

    Method 2: Run the system update readiness tool

     

    See the site:

    System update scan tool corrects errors of Windows Update in Windows 8, Windows 7, Windows Vista, Windows Server 2008 R2 and Windows Server 2008

    http://support.Microsoft.com/kb/947821

    Method 3: Turn off the antivirus software

     

    See the site:

    Disable the anti-virus software

    http://Windows.Microsoft.com/en-in/Windows-Vista/disable-antivirus-software

    Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

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    It's a very good Vista startup repair disk.

    You can do a system restart tool, system, etc it restore.

    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Data recovery:

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    2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

    3 Alternatively, use Knoppix Live CD to recover data:

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    http://isorecorder.alexfeinman.com/isorecorder.htm

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    Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1st in the boot order.

    Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

    When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

    Click on the icons of hard drive to open and to understand which drive is which.

    Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons). +

    Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

    There is no Vista free download legal available.

    Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

    Normally, they do this for a cost of $ small.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

    See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

    Normally, you have to press F10 or F11, Acer is normally Alt + F10 at startup to start the recovery process...

    Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Also ask them if it is possible to do the recovery disk/s since the Partition of recovery in case of hard drive failure or System Crash, when you are replaying the ad.

    .

    They will tell you how to do this.

    Every computer manufacturer has their own way of making recovery disk/s.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
    A good Vista DVD contains all versions of Vista.
    The product key determines which version of Vista is installed.

    There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

    If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

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    http://support.Microsoft.com/default.aspx/KB/918884

    MS advice on the conduct of clean install.

    http://www.theeldergeekvista.com/vista_clean_installation.htm

    A tutorial on the use of a clean install

    http://www.winsupersite.com/showcase/winvista_install_03.asp

    Super Guide Windows Vista Installation

    After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

    See you soon.

    Mick Murphy - Microsoft partner

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    Thank you

    Matthew

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    Visit our Microsoft answers feedback Forum and let us know what you think.
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    Hello

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    How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues
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    =============================

    Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for Windows Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of support chat or messaging differs depending on your location. Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack). ~ Robear Dyer (PA bear); MS MVP (that is to say, mail, security, Windows & Update Services) since 2002. DISCLAIMER: I do not represent nor don't work for Microsoft

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