Satellite Pro A200 series - CD/DVD-rw does not work

I've had the laptop for a few months and it's great but now I try to add documents and music on CD or DVD and it will not write. The machine can play DVD +/-R/RW and CD.

I have tried both DVD + RW is simply not found and the CD - RW try to write, but then the operation cannot have place towards the end of the process it says it cannot be completed.

Any advice?
Drives running on my desktop drives are very good.

Hi Rebecca

In most cases, these CD/DVD burning issues are related to mediums is not compatible.
You should know that not all of the CDs or DVDs of different manufacturers are compatible and supported
I would recommend so test different CD and DVD.

What burning software do you use?
I use the program Nero Burning Rom. It of great and supports many useful features. This software tested the CD/DVD drive and controls and sets the best burning speed.
Sometimes it s useful to run these tests to ensure the best combustion parameters.

But you question might be linked to the failure of hardware too.
Sometimes the reader cannot process a CD or a DVD because the lens can not calibrate correctly. In this case, the disk must be replaced :(

So finally I recommend that you check the different CD & DVD, and if the problem persists, contact the ASP in your country for a control.

Bye and good luck

Tags: Toshiba

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