I'm taking the virus from my computer and it tells me that I am not the administrator and not autherize to do.

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  If you need to go to Safe Mode in order to use certain applications (for example, Nero Express), particularly antivirus scans, you most likely have not successfully removed all malware from your computer.

  How did you remove the virus from your computer last year?

  You then install an antivirus application?  Which one?  Are you still using it?  What's his current subscription? Its subscription has already been authorized expiration?

  What version of Windows, including service pack, do you use?

  What other anti-malware software do you currently use?

  Have you analysed recently with the following free tools?  Otherwise, download, install, update and run scans (not simultaneously) with each of them:
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  Like many also restore file associations.

  • Right-click on a file and select open with > choose program.
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  There are a few exceptions, including but not limited to Microsoft applications, which use a more obscure reference to the target.  Word, for example, indicates the 'target' as a 'Microsoft Office' gray of no matter the version.  The real exe for Word is 'C:\Program Files\Microsoft Office\OFFICEnn\WinWord.exe' where the nn refers to the version of Word that you have (Word XP/2002 is 10, Word 2003 is 11, Word 2007 is 12, Word 2010 is 14).

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  Hello BurnBurn,

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• I recently had a virus on my computer and my security system suggested that several files. I think I maybe deleted some files wrong because now I can open only some files.

  I recently had a virus on my computer and my security system suggested that several files. I think I maybe deleted some files wrong because now I can open only some files. I tried to restore my computer to factory settings, but it won't let me open the system restore. I also have an installation disc, but it does not work either. What can I do to get those files or restore to the factory settings? any help would be appreciated

  original title: help!

  Hi AndrewThomas 924,

  Please see the thread following SpiritX troubleshooting for XP:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-system/how-can-i-remove-fake-Ms-removal-tool-on-Win-XP/35a66f81-7064-E011-8dfc-68b599b31bf5

  I hope this helps!

• When I opened my computer it always tells me that the file is damaged and unreadable. Please run the Chkdsk utility... I searched my computer for "chkdsk utility" and can't find that. Help, please!

  Can someone help me please, I don't know how to use a computer I was googlen 4 days! When I opened my computer it always tells me that the file is damaged and unreadable. Please run the Chkdsk utility... I searched my computer for "chkdsk utility" and can't find that. Help, please!

  From what you say, you are probably unable to start Windows.

  In this case, when you start the computer, keep tapping the key "F8" on the keyboard until the Advanced menu comes up. Then choose "Safe Mode".

  You will see something like your ordinary, here to enter office "chkdsk volume: /f" (replace with your hard drive volume, in most cases, it's 'c') at the command prompt.

  For reference:

  http://support.Microsoft.com/kb/315265

  Hope this helps

  Post back if necessary

  ____________________

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• Driver DVD disappear from 'My computer' and 'Device Manager '.

  Vista HP Portable DVD player continues to disappear from 'My computer' and 'Device Manager '. Already tried Upper/LowerFilters.

  Hi, a few weeks ago, the DVD burner in the laptop suddenly disappearedmy computer (Windows Explorer).  The first thing I did was check theDevice Manager to see if the drive was there.  It was not the case.  Restarting the laptop did nothing.  Repeated several times, active Vista updates.  No change.  By checking the net, I tried to delete the Upper/LowerFilters in the registry, download it tool Microsoft fix , delete iTunes, do a system restore, to change all the parameters of thesleep and hibernation off and a few other things.  It appeared for the first time after that:

  1. Do a restore of the system for the first restore point.
  2. Remove the DVD writer.
  3. Restarting the laptop.
  4. Research of new hardware in Device Manager .
  5. Change all parameters of standby and Hibernate off. (I tried this method without this step first, but the drive disappeared after the computer went to sleep and woke up.)  Tried 3 times with the same results).
  6. Closing.
  7. Reinsert the DVD burner.

  On the next reboot, the DVD writer has been recognized and ended up in my computer and Device Manager .  No errors of any kind and no drivers were installed at startup.

  What has happened since then, in the last 4 or 5 days, is randomly disappears from thedesktop .  Usually after a few hours or more.  This time, however, it usually appears inDevice Manager after a search of new material.  No reboot required.  It will read from a DVD .avi files each time.  It has not been detected byDevice Manager maybe about 2 or 3 times, and after a simple reboot, it will be present inmy computer and Device Manager automatically after a reboot.  I read that the superior/UpperFilter mark has worked for many people, but for some, the problem returns.  In addition, many of the discussions on this question and proofreading are years.  It happened about 10 days ago.  Within 2 days before the problem appeared first, it was an update of windows, but also an update of iTunes.

  I noticed that I received this error when opening iTunes:

  "The registry settings used by the iTunes for importing and burning CDs and DVDs are missing. This can occur as a result of installing other CD burning software. Please reinstall iTunes. ''

  I have not reinstalled, no DVD player.  Uninstalled itunes again.  Since I finally got the drive to appear (using the method I described above), I did bother to reinstall iTunes because I particularly need it on this computer, worried that it may be the cause of the original problem and I wanted to see if the disc disappears again.  I did do it, however, let QuickTime installed.  Don't know if this could be a problem?

  I stumbled upon this suggestion, but I also had the same question as the next post, and I have not seen a response.  I don't know if or how I should try:

  Nikki,

  You can not go back if the restore points aren't there. Try to reinstall the IDE driver.

  To do:
  -Click on the round to start and right click on computer
  -Left click on properties, this will open the system window
  -Click on device high Managerin left
  -Click on continue if prompted by UAC
  -Goto the 'IDE ATA/ATAPI controllers' you should right click on uninstall and restart

  BTW that dog rox in this avitar

  See you soon! MCP. MCDST. LVL 80

  Hi, thanks for the comment on my puppy. She is now 5 MB and her name is Nikki, lol.

  Well, I tried what you said, but the IDE ATA/ATAP controllers has a (+), so when I select it does give me not an option to uninstall. It is for me (analysis of the physical changes (or) properties).       and if I click on the (+) sign I have 4 different options. 2 channels IDE, Intel (R) 82801 HEM / HBM SATA AHCI controller and Intel(r) ICH8M Ultra ATA Storage controllers - 2850.

  http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/e3701d75-9dbe-4ae9-9d70-83f14129247c?Prof=required

  What I see in "Device Manager", under IDE ATA/ATAP controllers is:

  IDE channel (x 4)

  Ricoh Memory Stick Controller

  Ricoh SD/MMC Host Controller

  Ricoh xD-Picture Card Controller

  Controller of PCI standard IDE dual channel (x 2)

  The laptop is about 2 years and never had problems.  The DVD burner is hardly used to burn, maybe a total of 5 disks in this time.  It has been used occasionally to read or copy from, but not much.  I'm not convinced that he is dead, as I had 2 die on me in desktop computers, after burning hundreds of CDs in them and read much.

  in any case, I was not able to find any bugs or suggestions (with the exception of 'replace' the reader), so I just wanted to describe my specific situation and see if anyone could help out.  Forgive me for information, I have left out, but I am an amateur when it comes to the problems with the computer and still don't know what mean things or where I can get information on my OS, software or hardware.  All anyone can do would be greatly appreciated.

  This is the information I have:

  HP Pavilion dv6700 Notebook PC

  Optiarc DVD RW AD-7560 ATA Device

  Vista Home Premium

  Service Pack 2

  Thanks again for any help.

  Hello
   
  1. do you have the software installed on the computer of CD/DVD burning?
   
  Check if the CD/DVD drive is recognized in the BIOS (Basic Input/Output System).
  Check ' BIOS: frequently asked questions ": http://windows.microsoft.com/en-US/windows-vista/BIOS-frequently-asked-questions
  Step 1: We also recommend to uninstall the CD/DVD burning software, if you have everything installed, restart the computer and check the result.
  Scan for the device in Device Manager. To do this, try the following steps.
  1. click on start, type devmgmt.msc and press to enter.
  2. click on one of the items in the list, click the Action menu and click Scan for hardware changes.
  3. check if the CD/DVD is displayed.
  
  For more assistance on this, contact the manufacturer of the laptop.
   
  Kind regards
  Syed
  Answers from Microsoft supports the engineer.

• IE8 has disappeared from my computer and I can't retrieve it or download it successfully.

  Works fully update Vista HP on a gateway DX4710-09, Pentium Dual core E5200, 6 GB of RAM DDR2, HD 640GO with lots of space empty.

  Originally 32 and 64 bit versions of IE8 was installed and usable.  Just for a test, on 06/02/13 I installed and set Firefox as default browser but do not delete IE8 or other than to replace it with Firefox by default.  I used Firefox and IE8 such as required and all worked well for a while and then a few days ago two versions of IE8 has mysteriously disappeared from my computer and I was not able to get a return.  I tried to download but for some reason any that does not work.  I checked the list of installed programs and IE8 does not appear here and the two icons disappeared in the start menu, as well as in the Group of quick launch.  An IE folder appears in Windows Explorer in the Program Files folder as the Program Files (x 86) folders.  The subfolders in each list of files with a modification of 18/02/13 date I think it's the date IE8 disappeared.  Being not qualified for one more, I did nothing with any of the files in these folders for fear of making things worse.  Someone care to volunteer to get out of this dilemma?

  Hello

  Welcome to the Microsoft community forums!
  I understand that you can not install Internet Explorer 8 on the computer. Provide us the information to help you further.

  1. what happens when you try to install Internet Explorer 8 on the computer?
  2. you receive an error message?
  3. don't you make changes on the computer before the show?

  You can try the advice given and check if you are able to install Internet Explorer 8 on the computer.

  Method 1:
  You can try to download the standalone version of Windows Internet Explorer 8 and try to install the same.

  Link to download the standalone version of Windows Internet Explorer 8:

  http://www.Microsoft.com/Windows/Internet-Explorer/default.aspx

  Method 2:
  If you are facing a problem then, try the link troubleshooting steps:
  How to solve Internet Explorer 8 installation problems
  http://support.Microsoft.com/kb/949220

  Check out the link:
  http://Windows.Microsoft.com/en-us/Internet-Explorer/products/IE-8/system-requirements

  Method 3:

  You can check the installation of internet explorer 8 on the computer under the Tower of the windows features turn on or off the option
  a. Close all programs.
  b. click Startand then click Control Panel.
  c. click on programs and features.
  d. in the pane tasks, click Windows turn on or off features.
  e. in the windows features list, if the check box next to internet Explorer 8 is verified, then it is installed.

  You can use internet explorer 8 and check if you have the same problem as the previous or the issue is resolved.
  You can follow the path and try to open internet explorer 8 using the exe file the below. Check if you can open internet explorer, version 8.
  "C:\Program may Explorer\iexplore.exe.

  If you need further assistance, please answer and we will be happy to help you.