I'm trying to find my purchased music.  Why must it be so hard!  Really, Apple.

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  Where all the playlists gone and why didn't appear my entire music library? I checked the preferences and iTunes points to the correct folder, BUT only my music purchased appears...

  Same thing happened to me. I tried to replace iTunesLibrary.itl with an older copy, but that has not worked. Then I tried to return a version by resetting the Time Machine's iTunes app, but it would allow me to edit or delete iTunes because it is part of Mac OS X.

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  Hi all

  Just updated iTunes to update to the latest build a few days ago.  My OS is Windows x 64 build 10.  I can sync my iphone 6 very well, but my girls that iphone is stuck to the synchronization step 4 of the 5 'finding purchased items '.  This started happening after I upgraded his phone with the latest update from Apple (9.3 something).

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  Have you tried to transfer purchases from his phone to iTunes on the computer before syncing the phone?

  Or try to download its purchase again on the computer before you synchronize.

  You use different Windows user accounts and therefore an iTunes registered with another Apple ID?

  Redownload or transfer of your iTunes Store purchases from an iPhone, iPad or iPod to computer - Apple Support

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  Exactly the same problem. How we solve this problem?

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