I'm trying to renew my membership CC. Do you enjoy two free months of service? The promo ends on 30 Oct.

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• Hello, I have a creative signature cloud trying to renew the plan and will not appear in the information of the plan page. What should I do? adiquiro a new plan? or can someone help me?

  Hello, I have a creative signature cloud trying to renew the plan and will not appear in the information of the plan page. What should I do? adiquiro a new plan? or can someone help me?

  Hello

  For more information, see the following links:

  Renew, restart, or extend your Adobe Creative Cloud membership

  'Renew your membership' message when you start an Adobe Creative Cloud application

  If nothing helps, please get in touch with support with adobe:

  Contact the customer service

• Tried to renew my subscription to more than 24 hours, there and are still unable to use programs?

  Tried to renew my subscription over 24 hours ago and still cannot use all the adobe programs?

  In the same pop up that says "renew your membership". Look for an option named " have a different Adobe ID".

  Click top and connect you with the Adobe ID, using which you had purchased the subscription.

• Asking a renew a membership which is Dec 2016

  When I try to use Photoshop CC on my computer a sign appears and asks me to renew my membership, yet when I connect to my account shows my subscription isn't until December 2017 of Adobe.

  Go to Adobe Creative Cloud

  Hello

  Please see 'Renew your membership' message when you start an Adobe Creative Cloud application

  Hope that helps!

  Kind regards

  Sheena

• 'Renew your membership'. Trying to renew my subscription is Sabine at this stage. Please help me!

  I am a student at a University and I am unable to redeem my creative cloud Adobe for ETLA (Multilanguage) - with my Redemption Code. Whenever I enter the code that an error message appears indicating "Oops!" This code has already been used. "I tried to download the free trial version in the hope to have access to one of my Adobe software applications, but an error message keeps popping up that says"renew your subscription. "Trying to renew my subscription is desperate at this point. Please help me!

  Please check the private message, I shared information at this location.

• I got a message from paypal saying that my plan has expired. I tried to renew my subscription and update my details however it does not work. What should I do?

  I got a message from paypal saying that my plan has expired. I tried to renew my subscription and update my details however it does not work. What should I do?

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  or

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I tried to renew my annual subscription... but it didn't work!

  I tried to renew my annual subscription, but it shows as expired, when I look at the history of the transactions, it shows that I renewed 3 times, but in the plan shows Manager has expired, any help? Thank you

  You can try to place a new order of pricing and membership creative cloud plans | Adobe Creative Cloud and see if you are able to place a new order.

  ^ Ani

• 'Renew your membership' notification keeps popping up...

  Hey people,

  So, every time I try to open all programs in the creative cloud, I get a notification window saying 'renew your membership'. When I click on the button "try again" as she said thank you-"your subscription is now active. ' Click on continue to use your product ' but when I click on continue it shows the screen 'renew subscription' again. He has done this since 8/30 so I thought it could have been a problem with my card (billing period is the first day of each month and payment went to 9/6 according to my Bank) but its still well after the payment had gone through.

  Ive looked at this discussion (Re: renew your subscription - loop of window) and it worked on my windows 10 desktop, but the problem is still rampant in my Macbook Pro that I use and bring to class with me.

  Ive crossed troubleshooting more than pages that I can count, and nothing has worked. I was on the phone with someone for an hour on Tuesday (9/13) I screen share with and he went through the files and settings and deleted, moved, etc, but nothing worked. It has increased my number of folder (or something of the sort), and 2 days later (9/15) I talked to someone else that said it should be fixed within 24 hours. Before the telephone conversations, I talked to someone on the chat online a week ago service (which told me that it would be resolved by Friday 9/9).

  Needless to say that the problem has not yet been resolved. Ive uninstalled all programs used adobe cleaner, repair of access, etc. and then reinstalled and none of this has helped. Sometimes itll come back to the mode of trial for 1 software, but if I end up close after this loop 'renew subscription' happens again.

  in any case, any other suggestions would be greatly appreciated.

  Hi Josh,.

  The activation server is showing an incorrect subscription end date.

  Can you please contact the support for this issue through https://helpx.adobe.com/support.html#/top_products because it must be wound to be corrected.

  There is no billing issues.

  Concerning

  Stéphane

• Renew your membership - window loop

  May 1st I started getting a message window asking me to 'renew your membership '. When I click on the button 'Try Again', thank you window appears and after closing this window, 'Renew your membership' window pop back and he's going at all. I can't use any Adobe products because of this problem and dealing with support Adobe has only a nightmare with no result.

  My question here: has someone else being affected by this problem?  (If you had in past how was that resolved?)

  Additional information:

  (1) I used my license for 1 year and 4 months, I am not cause of re-new until December 2016.

  (2) December 2015. I received mail, informing me that my subscription has been renewed, and it was. I had nothing to do.

  (3) this problem has been on all my computers, around the same time as well.

  For users of Windows 10:

  1) disconnection of your cloud Adobe CC ((gear icon) settings-> preferences-> logout)

  2) leave the cloud app (settings (gear icon)-> Quit)

  3) Windows key + R -> paste in this: programdata % -> hit enter

  (4) if the default settings have been used you should be here:

  C:\ProgramData-> go to the Adobe folder

  (5) to rename the folder SLStore SLStore.old

  app 6) Start Adobe CC

  7) log

  Voila!

• develop module is disabled and indicate that I need to renew my membership to reactivate. [was: Hi!]

  I hace problem with lightroom develop module, it indicates that develop the module is disabled and indicate that I need to renew my membership to reactivate, but my account and the membership is updated and activate

  Hi Sheilam,

  If please check the following thread and let me know if it helps: Lightroom 5.5 'develop module is disabled. Please renew your membership to reactivate the develop module'

  Kind regards

  Tanuj

• I paid for a year of creative cloud, about 3 months, it says that I need to renew my membership to develop anything. How can I fix it?

  I paid for a year of creative cloud, about 3 months, it says that I need to renew my membership to develop anything. How can I fix it?

  Hello

  Please try following steps

  Mac t/s

  (1) close adobe every process in activity monitor (creative cloud sync Core CC library, ccx, services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

  (3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.

  3) navigate to next support/adobe application and delete Slstore and slcache.

  4) go to ~/Library/application support/adobe/oobe and delete the opm.db

  (5) navigate to/etc and open hosts file. Check if it has entries from adobe. If any amount of the fine, if yes replace the hosts file with a new file hosts without adobe entries

  (6) launch cc app and it should work properly

  Windows

  (1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user.  (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)

  C: / / program data (to view hidden files to see this folder)

  C: / / program files 86 x files / common

  C: / / program files x 86.

  C: / / program files common files

  C: //program files.

  (3) rename SLstore to Slstore.old to the following location c: / / program data / Adobe /.

  (4) rename SLcache in Slcache.old in the location C:\Program Files (x 86) \Common Files\Adobe more

  4) navigate to c: / / Users/username/appdata/local/adobe/oobe and rename Opm.db to opm.old

  5) navigate to c: / / windows/system32/drivers/etc/and the hosts file opened in Notepad. IF you see an entry from Adobe it please replace this hosts file with a new hosts file that doesn't have any input from adobe. If there is no entry permit Adobe the hosts file, as it is.

  (6) run cc app and sign in.

  If steps above does not work, please contact Adobe to

  Contact the customer service

• How is it, I can't Adobe Story as part of my membership 'creative cloud! I was promised "all the creative programs" &amp; there are already limits / - typical problems. Should it not be corrected, I don't bother renewing my membership at the end of my ' o

  How is it, I can't Adobe Story as part of my membership 'creative cloud!

  I was promised "all the creative programs" & there are already limits / - typical problems.

  Should it not be corrected, I don't bother renewing my membership at the end of my "annual subscription".

  stevenh38334489 wrote:

  So I have to be online to use Adobe Story? I can't download it?

  See help Adobe Story | Working offline with Adobe Story

• I am trying to cancel my membership and 24 hours chat is not available. Can advise you on how to cancel

  I am trying to cancel my membership and 24 hours chat is not available. Can advise you on how to cancel?

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• Hello im trying to caancel my membership. What is my next step doing?

  Hello im trying to caancel my membership. What is my next step doing?

  In order to cancel the order, please contact customer service

  [Note: make sure that you are connected to the Web site with the valid Adobe ID under which the product is]

  For more information on cancellation: cancel your creative cloud membership

  Move the debate towards Adobe Creative cloud

• How can I renew my membership Adobe cloud with Black Friday sale?

  How can I renew my membership Adobe cloud with Black Friday sale?

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html