I need to give up my first Pro CC project, but it's impossible! The cancellation is hidden or does not appear?

Hello!

I can't cancel my CC Pro first monthly package. It does not appear in my account... This is a bug and I tried to do for more than a month. But I thought it was just a little bug in your server and which will be updated... .but not...

Here my email: [Email deletd mod]

Thanks for the reply.

Kind regards.

Hello

Please contact support by calling/chat for cancellation requests and billing queries:

Contact the customer service

* Be sure to stay connected with your Adobe ID before accessing the link above *.

You can also check the help below document:

https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Please go through the Adobe - General conditions of subscription as well.

Tags: Adobe

Similar Questions

  • I have my 2nd computer configured for synchronization, but it does not show the tabs/bookmarks from the first computer. I clicked 'Sync now' on the 2nd machine and this does not all tabs are displayed. Any thoughts?

    I created sync on my computer at home (desktop computer). I then put in place on my iPhone and it worked perfectly - showing me all open tabs, I had the computer at home.

    I just bought a MacBook Pro and want to get all my tabs/Favorites etc on the mac, computer at home. I put a synchronization on mac and coupled the unit and got the message saying that it is synchronized. However, none of my tabs or other data comes through to the mac.

    Does take a number of hours? (I waited all night). I clicked on "Synchronize now" on my mac hoping that would synchronize all of the computer to the main house, but who did not open the tabs either.

    Any thoughts?

    Hello!

    In order to view the tabs on other computers, that you have to go in 'History'-> 'tabs on other computers. Or type "subject: sync-tabs" in the address bar.

    In other words, the tabs that you have in a computer or phone will not show opened in the rest of your devices but they accessed through this menu option.

    I hope that clarifies the situation. I know that a lot of people expect the same behavior you describe, but when we tried it he finished is not not optimal.

  • After download Shutterfly Extension of sharing for the Photos on my MacBook Pro and audit Shutterfly in the extension preferences, Shutterfly still does not appear in the drop down of sharing.

    I would like to facilitate the upload of photos of Photos on Shutterfly. I downloaded the extension Shutterfly for sharing pictures on the Shutterfly site. It worked once and then on a second attempt, Shutterfly no longer appears in the drop of sharing. I selected the pictures to share them in a photo album. I clicked on the share icon. The drop included iCloud, Mail, AirDrop and "more".  I chose 'more' in the drop down menu that leads to preferences where Shutterfly is already checked, but no action is available on this screen.

    How many pictures can you try to download the second time?  I found that when I tried to bulk upload of Photos after a number of photos, that it was too much for some reason any and the ability to download from shutterfly since he disappeared.  I mean it must be less than 100 or maybe 50?  I can't remember, but see if that helps!  I just got the small additions on the Photos.  I don't know if they want you are trying to use their other uploading photos in bulk for more pictures at the same time or not.  Give it a try and only choose a few photos and see if Shuttefly shows once again under download/arrow square...

  • I have the first Pro in English but I need in Portuguese. How can I change the language?

    I have the first Pro in English but I need in Portuguese. How can I change the language?

    Hello

    Welcome to the adobe forums. Please click the link below.

    http://helpx.Adobe.com/creative-cloud/KB/change-installed-language.html

    Kind regards

    Vinay

  • SpeedGrade CC cannot open first Pro CC projects?

    Hello

    My Speedgrade CC cannot open first Pro CC projects because it is said that Premiere Pro is a newer version, but both are up to date.

    If that's what you get, the CC app is lying to you. It happens... happens to me also. Check your numbers... lower left of the "Help-> about" screen in PrPro, lower left corner of the top tab of the Panel preferences-wrench, 'About', in SpeedGrade. You may need to scroll down in the Panel of Sg.

    Here's what the current builds are:

    PrPro: 8.2.0 (65)

    SpeedGrade: 8.2x51

    Legacy: 13.2.0.49

    Hearing: 7.2.0.52

    You're probably showing a lower number of SpeedGrade. If so, you need to try a few things...

    (1) open the app Abobe creative cloud on your desktop, log out, & sign... that could fix things it will appear you have an available update. If it isn't...

    (2) download the Adobe CC Cleaner App...

    Adobe CC Cleaner App

    https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

    It lets uninstall THEM and clean all the preferences/cache for the creative cloud app AND SpeedGrade. Then download a new copy of the creative Cloud application, log in and download the new copy of SpeedGrade & install.

    Neil

  • Is it possible to update the first pro and still be able to use the projects of the old version

    Is it possible to update the first pro and still be able to use the projects of the old version

    You can open projects from versions with Premiere Pro, Yes. But I agree with Bob - make a copy of the project and open the copy. You won't be "up the Creek" if something goes wrong.

  • I'm just getting started with adobe creative cloud. I hace low loaded Media Encoder CC 2015 as well as first Pro CC 2015, but when every time I select apps in the app it says "download error please aontact costomer support". I tried to slow down

    I'm just getting started with adobe creative cloud. I hace low loaded Media Encoder CC 2015 as well as first Pro CC 2015, but when every time I select apps in the app it says "download error please aontact costomer support". I tried to reinstall the creative cloud by using the link provided and I also tried manually. I have Windows 7 with a 64 bit system.

    Hello

    I think that you have found the "download error" in the Apps Panel.

    Please check the help below document:

    Download error in the applications tab of Creative Cloud Desktop Application

    You can also view the threads below:

    https://forums.Adobe.com/thread/1832357

    Persistent Cloud error - error download - creative

    Re: Creative Cloud "Download error" message

    Kind regards

    Sheena

  • Lumetri does not appear as an option effects in Adobe first Pro CC 2015

    Lumetri does not appear as an option effects in Adobe first Pro CC 2015. Can someone please? Thank you!Screen Shot 2015-08-21 at 11.21.06 AM.png

    What you see is what it is.  The effect has been changed to 2015, and it is likely that the instruction that you saw was for the former effect of version.

    Just twirl down the basic Correction, you will see the entry READ.

  • Try to download adobe first pro, but does not appear in the computer

    Try to download adobe first pro, but does not appear in the computer

    Premiere Pro is 64-bit.

    You must run a 64-bit operating system to install and run Premiere Pro.

  • I was about to update to Adobe first Pro CC (2015), but is still included?

    I currently use Adobe first Pro CC (2014) but I keep CS6 installed just to access the CS6 again but when I went to move my CC APP (2014) to 2015, he said it would erase all previous versions of APP, I don't want to lose again.

    Hi Jeff,

    See the link below.

    CC 2015 installation uninstall CC 2014 default applications

    Vinay

  • First Pro CC blocks when you scroll through the sequence in the timeline - Audio Waveform will Virgin first

    The description is in the title: first Pro CC blocks when you scroll through the sequence in the timeline - Audio Waveform will Virgin first.

    Just started today, will not stop now blocks after a minute or two, and he always does when I scroll through the timeline of a sequence.  First of all, the audio waveform becomes empty.

    What is going on?

    Date/time:2014-10-22 12:16:16.078-0400
    OS version:Mac OS X 10.9.5 (13F34)

    Report Version: 11

    Anonymous UUID: E1BCDCD7-6284-3012-9151-FF85491060DA

    Crashed thread: 0 dispatch queue: com.apple.main - wire

    Exception type: EXC_BAD_ACCESS (SIGBUS)

    Exception codes: KERN_PROTECTION_FAILURE at 0x000000011d74b000

    VM regions near 0x11d74b000:

    VM_ALLOCATE000000011d 748000-000000011d74b000 [12K] rw-/ rwx SM = PRV
    -> BATTERY CARE[000000011d74b000-000000011d74c0004 K]-/ rwx SM ZERO battery guard for threading 4 =.
    Battery000000011d74c000-000000011d7ce000 [520K] rw-/ rwx SM = COW 4 wire

    Thread 0 crashed: Dispatch queue: com.apple.main - wire

    Hi 5 deadly venoms

    This problem is resolved in the 9.0.1 update. Please update the application of a patch.

    Thank you

    Kevin

  • First Pro CC does not appear in the application of CC desktop

    Hello, I have recently joined the creative cloud and managed to download all the available applications which show on the Creative Cloud Desktop manager.  There was some problems with facilities to stall out, but they were router (fixed) partner.

    My question is: how to install apps that are not pre-populated on the creative cloud desktop application?  I use my web browser and the Adobe Download Center and click on the big button 'Download' blue - but the application does not appear in the desktop creative cloud Manager.  However, the Office of creative cloud 'pop' up towards the top of my open window.  Happens just nothing else.

    The thing I want to download first Pro CC.  It is not pre-existing in the creative cloud application.  I can't figure how to get it in there

    I am running Windows 7 Home Premium

    AMD Phenom II x 4 3.0 GHz

    32 bit

    I have tried these things:

    -Uninstalling the app creative cloud and re - install

    -The button 'Download' big blue 3 different browsers: IE, FF and Chrome

    -Restarting my computer.  Disconnect, then again.

    -Stop all downloads on hold and just clicking 1

    -Disable firewall and anti-virus, both at the same time (ouch)

    Thanks for the help!

    If your machine does not meet the specification tecniques for an application, the application will be not listed/offered in the Manager.  In this case, first Pro CC is a 64-bit application and your machine is 32-bit.

  • First Pro does not appear on my secondary computer

    First Pro Cs6 does not appear on my cloud program manager secondary portable adobe creative.  Why is this and how can it be remedied?

    If a program is not available for editing in the application manager this means normally the machine is not compatible with the program.

  • Any Composition AE (dynamic links) and a text does not appear in the first (CS4)

    I have an AE comp I did with a few credits a few weeks which was 20 seconds ago. Now, I go back to edit it - done long 52 seconds (Comp changed settings), I increased the length of each text box appears a little longer; then I also copy & paste a text layer and put it between the 2nd to last and the last layer of text.

    Then I go and copy/paste about five more layers that all go behind what I had before - in my AE comp I also put the other. I edited all the layers of copied text and type in all that much good.

    I have a background with text on top of that. The background is precomposed and then all text layers in the final composition.

    When I go to the first I see * some * of the changes immediately.

    When I go to the for first now to watch, all changes are applied until the last layer of text I've had since a few weeks ago - including all changes made to these layers as length, font and size, as well as the text layer, I put between the last and the 2nd to the last layer.

    But that's it - once the last layer before is played, no layers of text appear, but the background is perfectly well yet, everything as it should.

    In AE, it plays well and looks great.

    What I am doing wrong? How can show in AE but not first - if the background shows?

    I went to the AE and has one of the layers of this latter text to see what he would do in the body and he hid the background well, but the text still does not appear in the body but in AE.

    Police is still - Adobe Caslon Pro

    My system:

    Windows 7 Pro (64 bit)

    Intel Core i7 980 X 3.33 GHz

    Drive system 750Go

    2 TB disk Media

    12 GB memory

    GeForce GTX 470

    Running Adobe Production Premium CS4

    AE version 9.0.3.8

    Body version 4.2.1

    Any idea would be appreciated!

    Thank you!

    Delmar Penner wrote:

    I changed it to the 3D and moved a few around closer - watched from top, right, left, back... Yes, all the different points of view and could not see anything wrong.

    In fact, the need to use the 3D is not very apparent in this model.  I would use 3D unless there was a reason to do so.

    Delmar Penner wrote:

    ... everything up to "Other credits" do not appear...  I noticed that there is the kind of grid with the blue symbol just in front where I name the layers - what does it means? It's all those who do not have their appearance... Any connection?

    Indeed it is!  Did you by mistake guide layers, not the text layers.  Here is their description:

    http://help.Adobe.com/en_US/AfterEffects/CS/using/WS3878526689cb91655866c1103906c6dea-7e76 a.html

    .. .and here is more about them:

    http://community.Adobe.com/help/search.html?q=guide%20layer&HL=en_US&LR=en_US&l=AfterEffec ts_product_adobelr & site = aftereffects_cs5_all & auto = 1 & Filter = 0

  • Premiere Pro does not appear in applications to download and I paid for the subscription

    as the title says I have subscribed for first pro and it does not appear in the creative cloud applications.

    You MUST have a 64-bit computer what is your computer?

    Adobe http://helpx.adobe.com/premiere-pro/system-requirements.html MINimums

    -Programs does not appear if they are not installed on your computer

    -http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

Maybe you are looking for