I need to re - install CS5 after having my hard drive has changed. But when I try it says ' serial number [removed] is valid but the product was not found on this computer HELP!

Similar Questions

• I get the message "serial number you provided is valid, but calling it a product was not found on this computer" when I try and install Acrobat Standard XI

  I have a PC with windows 7 installed.  Reader Acrobat X and XI of Acrobat Pro trial version will work perfectly.  I bought Acrobat Standard XI, and there is a serial number in my account.  Acrobat Standard XI installs fine, but I get the error message after you put my serial number in, 'serial number you provided is valid, but calling it a product was not found on this computer.»

  The message indicates that you have purchased a version upgrade of applications and it asks you to identify the previous version of this application you are upgrading, and then provide serial number.

  If you had no intention to buy a version upgrade then you will probably cancel that and buy it at the price high.

• Could not load the LR 6 on my laptop - I get "update serial number: serial number you provided is valid, but calling it a product was not found on this computer."  I downloaded, from the Adobe Web site and given the serial number when I bought L

  I'll put up a new Macbook Pro the retina, bought this week, and try to install the copy of LR 6 I bought in September 2015.  It is currently loaded on my old Macbook Pro.  I understand that my license allows me to install this on two machines;  This is particularly important now that I move from an old machine to a new one.

  I downloaded the complete file of the LR6, but when I try to install, I get "update serial number: serial number you provided is valid, but calling it a product was not found on this computer."

  I gave the serial number under my account on the Adobe website and delivered when I bought LR 6 September 2015.

  It is said to "Select a product", but only gives me options of Lightroom 1-5, not 6.  My new LR 6 license is useless just 6 months after purchase?

  I opted to buy 6 LR on perpetual license rather than a subscription monthly CC, as my country's currency is devaluing rapidly and I need to be able to afford access.  But now Adobe does not seem to recognize the validity of the copy that I own.  In fact, it is difficult to find a reference to LR 6 on the Adobe web site.

  Can anyone help?

  Thank you

  It shows the message you have purchased an upgrade license, and it asks you to select the older version that you upgraded and provide older version serial number as proof that you are eligible to use the upgrade.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• First Pro CS6 license not recognized - "serial number provided is valid, but calling it a product was not found on this computer."

  I have a new computer and tried to get the first Pro CS6 installed. I have a license first Pro "Version 6"Windows - I can see in MY PRODUCTS. So downloaded installation for first Pro CS6 "old downloads" page - when I put in the serial number, it says ' serial number provided is valid, but calling it a product was not found on this computer. "there is a"select a product"drop down and the only thing on the list is Pro Prem CS5.5 - when I put in the liscence here It says invalid. Just to try, I downloaded the installation for CS5.5 and who does not accept the license at all. What can I do to get the CS6 running on my new computer?

  A bit of history which could be related, I remember that I originally bought first Pro CS5 from someone on ebay, not knowing that it was a Mac version, which would not work on my PC - so I contacted Adobe and upgraded to CS6 for Windows at a lower cost. I see in MY PRODUCTS there is a serial number for the two "Adobe Premier Pro" version 5 for MAC and Version 6 for Windows.

  Help is appreciated!

  Mike

  It asks you to select a product, qualifying, which is that you have you upgraded

  IF you do not have a serial number for a product that you upgraded by using the same platform, please contact our support staff.

  To contact support for a serial number or activation number, please click on the link below:

  (be sure to connect to adobe.com with your Adobe ID first)

  Serial number and activation support

  Guinot

• Serial number you provided is valid, but calling it a product was not found on this computer

  I try to install LR6.  I have a valid serial number, but during the install process, I get the following: serial number you provided is valid, but calling it a product was not found on this computer.

  Duh! It's because I'm trying to install it on this computer!  How should I proceed from here?  I have a HP Pavilion laptop with Windows 10.  I LR6 installed on my other computer, which is a desktop HP Pavilion on Windows 7, and now I want to install it on my Lap Top.  Can someone explain what is happening here and how to fix?

  you will need serial number of your previous version.  There is no work around.

  There may be ways to recover serial number depending on whether lr5 is currently installed on a computer (old) or you bought lr5 where saved from adobe.

• I transferred X 1 pro overall to another PC, but opening I get the message "serial number you provided is valid but calling it a product was not found on this computer", the drop-down list of products responding to the does not contain the ProX1 op

  I transferred X 1 pro overall to another PC, but opening I get the message "serial number you provided is valid but calling it a product was not found on this computer", the drop-down list of products responding to the does not contain the option ProX1.

  Hi Carl,

  It seems that you have installed Acrobat XI pro as an upgrade and an upgrade you will need a serial number for a product older Acrobat X, etc. 9:

  See, error: "this serial number is not for a product calling it" | Adobe Creative Suite

  Also, I checked with your Adobe ID on the forums and I can only locate XI of Acrobat pro upgrade recorded, please check if you have registered an earlier version of Acrobat on some another email to get this serial number.

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• Serial number you provided is valid, but a qualification was not found on this computer

  I want to install again the cs6 Adobe Production Premium that I have, but when I enter my password, it says ' serial number you provided is valid, but a qualification was not found on this computer. Another user has had this problem but it was resolved to privatly. How can I use my software?

  You try to install the upgrade from Production Premium CS6 version that requires a previous version of this production.

  Fortunately, you have the production premium CS5 full version also bought & registered.

  You must install this ir resrespective serial number because it is installed on this system or not.

  You can get the serial number in your account from www.adobe.com.

  Concerning

  Baudier

• Validation problem: Lightroom 6 ' serial number provided is valid, but calling it a product was not found on this computer.

  I downloaded and installed 6 Lightroom to my new computer.  It will not be validated.

  I get a message "Serial number provided is valid, but calling it a product was not found on this computer.

  You have entered a serial number update for version 6.

  To verify that you qualify to use the serial number upgrade, Setup Lightroom 6 tried hard disk for a previous version of Lightroom installed.

  Because he could not find a previous version, it is now asking you to enter the serial number from a previous version (version 5 or earlier) so that you version 6 update serial number can be accepted.

• Try to reinstall 6.1 ELS ' serial number you provided is valid, but calling it a product was not found on this computer. "

  Try to reinstall 6.1 ELS ' serial number you provided is valid, but calling it a product was not found on this computer. "

  I installed from a version upgrade, but I'm recovering from disk crash so I don't have a previous version.

  I know there are way to recover/override as has already happened.

  The installation process is supposed to give you a place to enter your previous serial number if the previous version is not actually on the computer

  https://Accounts.adobe.com/ , then click on Plans & products above for your serial numbers

• You have entered the serial number is valid, but calling it a product was not found on this computer.

  This is absurd.

  I wanted to buy Adobe Acrobat, and somehow the download wound which is apparently an upgrade. So, now I get this error message and my ~ $170 purchase is apparently useless at the moment. Someone tell me please I na not to lose my money, and in fact, I can USE the software that I just bought.

  Thanks in advance.

  If you have purchased an upgrade, so it can work as an upgrade. Of course, you have the discounted upgrade price.

  If you made a mistake, you must contact Adobe and see if you can return the incorrect purchase. This seems to have worked at least for some in the past.

• Just downloaded Photoshop CS6 - "Qualifying product is not found on this computer." Help!

  Well, title says it all. I just downloaded Photoshop CS6 (an upgrade from Photoshop CS3 Extended).

  I went to enter the serial number, and when I did, a box pops up telling me that the "serial number you provided is valid, but calling it a product was not found on this computer.

  He goes on to say: ' to use this serial number, you need one of these eligible products. Please choose the one you have and enter its serial number. »

  The drop-down list under products includes: Adobe Photoshop CS4, Adobe Photoshop CS5, Adobe Photoshop CS3 Extended.

  Adobe Photoshop CS4 Extended, Adobe Photoshop CS5 Extended, Adobe Photoshop CS3 and Adobe Photoshop CS6 extended.

  Where is Adobe Photoshop CS6...?

  I am very concerned and would be very grateful to anyone who could help me with this problem.

  Thank you.

  Update: I decided to just re - enter the serial No. for Photoshop CS3 Extended and select the same option a few times more, and all of a sudden, he decided to work. To my great relief!

  The only thing I can conclude is that the system needed just a few minutes to update itself (maybe Adobe was waiting payment must be published by the Bank?).

  Either by the way, thank you very much for taking the time to answer my queary, Mylenium.

• I tried EvevryThing! The "CREATED WITH ADOBE ELEMENTS 9 TRAIL VERSION FIRST" will not stop Displaying, even after I put in the serial number and Regerstered. Also the product does not show under my profile?

  I tried EvevryThing! The "CREATED WITH ADOBE ELEMENTS 9 TRAIL VERSION FIRST" will not stop Displaying, even after I put in the serial number and Regerstered. Also the product does not show under my profile?

  How can I fix it? Nothing in help or on the Site.

  Once you have registered the product, you should not see the banner of 'Trial' on NEW projects. This isn't the case, right? You only see on the project that you created before you register the product, right?

  That said, to remove the banner, go to the folder of directory on your hard drive where your project PREL files are stored and delete the folder called Adobe Premiere elements preview files.

• Error message: serial number you provided is valid, but no product qualifying was not found on this computer

  After deactivation of license on iMac and want to reinstall on a new MacBook Pro, I got this error message: serial number you provided is valid, but no product qualifying was not found on this computer

  In fact the steps provided by Kglad are accurate.

  Kappes please check software licenses which you have saved in your account at http://www.adobe.com/.  You can find more information on how to locate your serial numbers to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  You want to locate your serial number upgrade, but your serial number of the previous full version eligible as described by Kglad in the #1 message.

• Serial number you provided is valid, but a product of the home is not found on this computer

  I bought and followed the instructions to download for Adobe Acrobat Standard XI - I went to open using the icon on my desktop and it gave me the error "serial number you provided is valid, but a product of the home is not found on this computer.

  I then assumed that mabey, I had not downloaded correctly or finished downloading, so I followed the instructions, again and always got the same message

  Why? How to solve this?

  You have purchased a version upgrade.

  Only, you are eligible for an upgrade if you already have a valid serial number for Acrobat 9 or Acrobat X.

  If you do not have a serial number Acrobat 9 or X then you are not eligible for the upgrade. You must return the upgrade, you have bought and pay for a full version instead.

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  When you click on the button buy top defaults to I want to buy: update.

  You must then manually change in "Full" (or if you buy an upgrade, you must select an option of "I have")

  You leave on upgrade and then select an option in the drop down "I have", then complete your purchase without realizing that you were not eligible?
  

• How can I reinstall the CS5 AFTER HAVING A HARD DRIVE ON MY IMAC REPLACED?

  How can I reinstall the CS5 after the hard drive on my iMac replaced?

  Hello

  You can install the application from the link below:

  Download the CS5 products

  Kind regards

  Sheena