I paid to Plan creative cloud (UN Año) fotográfico (n. º of pedido 11854470059). It s already charged on my credit card, but the products are not available on my account. What can I do to use the software?
I paid to Plan creative cloud (UN Año) fotográfico (n. º of pedido 11854470059). It s already charged on my credit card, but the products are not available on my account. What can I do to use the software?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
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I bought last night the license creative cloud for students, but it's still not available for download. I can just download the demo version of each application and then once they are installed, a message appears and says buy app! What is the problem? Also, if I try to reboot the adobe id site said that I bought the creative cloud but I have no registered product, no serial number and help it is totally non-existent.
Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
I hope this helps.
Concerning
Megha Rawat
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My the purchase is Creative Cloud is a ° 16034007400 at the date of renewal there are problems with the credit card, but the deposit was paid to January. Up to now I can not use the program or one of its components without Adobe me any explanation on why I can not use.
Why not allow Use Adobe Creative Cloud?: Contact support from adobe for hourly pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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I have the latest version of Camera Raw in CS6 Extended, but still, it does not open my pictures. What can I do?
Thank you, but I actually solved the problem by using the hotfix installer.
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have 5 LR and CC. The folders are different, some are missing in the CC. And some Collections are not available in CC. I'm looking forward to use CC rather than LR5 so how can I make the folders and collections even on each?
Hi cjohnm,
You can use the 5 Lightroom Catalog and improve it in Lightroom 6, therefor all folders and collections will be identical in both version.
Open the Lightroom all holding the key Alt/Opt and select only the 5 Lightroom Catalog and it will switch to it.
Let us know if that helps.
Kind regards
Mohit
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After 3 years, my suite fully licensed creative returned unexpectedly to a trial. Today it tells me that my trial has expired, and now all of the programs are not available for me. What is going on?
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I can ' t see my product in my account, I have an account, but my products are not displayed. " I bought a new computer and you want dreamweaver intsaller it too, and photoshop, but I don't really know how to do this if Adobe does not know that I am a Member
Please make sure that you are connected with the correct e-mail address.
Let us know the version of the product, you want to install.
Let us know the operating system as well.
Concerning
Megha Rawat
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I buy a while ago, but I still have not received my license. What can I do?
I buy this program some time ago and I still have not received my license. What can I do?
Acrobat Reader is absolutely free. Nothing to buy only, no license to get. Please check out what you paid for.
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I have money on my credit card, but the suspended subscription, why?
All the just war, but December not charged... nothig was changed.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN ) -
My contacts are not synchronized with iCloud. What can I do?
Please help me.
Check the settings/iCloud to ensure that you are connected and synchronization is enabled, if yes, turn off sync, wait a few minutes and then Resync. If this does not work, disconnect from iCloud and then reconnect.
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Re: Cut money from credit card to the account
Hello money cut credit card but the free minutes not yet added to the 800 mn monthly account.
Thank you.
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I bought the plan Creative Cloud (annual payment) I thought subscribing pour CC with Lightroom and Photoshop CC and I can't seem to download both these software? What is it exactly? Can you help me - thanks
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
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Hi my former region for the creative cloud was in Pakistan. Now living in Belgium, how to change the region? I can't upgrade my plan creative cloud?
Hi Olivier,.
Please see this link for help:
FAQ: How can I change the country associated with my Adobe ID?
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Have you had to face the problem, that there is no an error but just can't open Lightroom app on your computer? I have a photoshop, but not Lightroom work and plan creative cloud... Almost all tried, nothing does not help and may not always know where the problem...
Windows. I just did a cover on my pc and reinstalled cloud once again, now everything seems ifne, thank you
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Help, please! I plugged a new plan "creative cloud membership (one year)", but cannot turn off the "Plan of creative photography of Cloud (one year). What to do?
Hello
You can try the steps on the following link to cancel, cancel your membership Adobe Creative Cloud
If it does not you or if you get an error contact Adobe to contact customer service
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