In Vista, trying to get into AOL, get the message he had to reinstall snmaster.idx

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• I use Windows Vista and continually get the message that "my connection to the server has been terminated" when you use Windows Mail! __

  When do my mail on Windows mail very often get the message "your connection to the server has been terminated...". ». I called technical support with my ISP but also had a tech from my ISP came home, but no problems have been found with my ADSL service. It seems to me that there must be a problem with the server... suggestions?

  Thank you

  Thanks Cody,

  I downloaded Windows Live Mail successfully, but when I connect to my e-mail I always get Windows Mail screen I always had. Is that all I have to do to "transfer" to Windows Live Mail.  Can I remove the Windows Mail program...

  Brian

• my password does not work on windows vista. I get the message user profile service has no logon

  My password does not work. I get the message user profile service has no logon. Help please.

  Hello

  You can try the following.

  Shut down the laptop.  Tap away at f8 that you start the laptop to enter the Windows Recovery Console.  Use the arrow keys to select Safe mode and press ENTER.  If windows will load in this mode, on the Start Menu, click principally made programs, click Accessories, click System Tools and run the system restore.  Choose a restore point at least 24 hours prior to the issue of logon and then proceed to the restoration.  When you are finished, Windows will restart as normal in order to check if you can now connect correctly.

  Another option if the above does not help is as follows.

  Shut down the laptop.  Tap away at f8 that you start the laptop to enter the Windows Recovery Console.  Use the arrow keys to select "Start using last good known Configuration" and press ENTER.

  Kind regards

  DP - K

• Unable to format my laptop, I get the message he had to install Windows 7

  I need to format my laptop but when I tried to format it tells me I have to reinstall windows 7 with a disk, but windows 7 is already installed when I got the laptop. Is there a way I can format without deleting windows 7

  New computers that come pre-installed with Windows often have what is called a recovery partition. This is used to reinstall an operating system in the case of a system failure. To access it, you need to start when you start your computer by pressing a function key. This can be either F1, F2, F9, F10, F11, F12 key DEL or tab. See the manual that came with your PC for instructions on how to reinstall Windows.

  This is how the recovery partition is accessible to most popular brands...

  For Dell, press CTRL + F11 directly after switching on the device

  For HP, press F11 directly after switching on the device

  For LG, press F11 directly after switching on the device

  For Toshiba, press and hold "0" BEFORE and during the power upward

  For Acer, press and hold ALT + F10, as soon as you see the logo

  For Asus, press F9, as soon as you see the Asus logo.

  For Samsung, press F4 to the power upward...

  For Fujitsu, press the F8 key directly after the power

  Advent, restart your computer. Then, press F10 repeatedly until the message "Starting system recovery"

  Sony VAIO, reboot and press "F8" or "F10" repeatedly until the screen "Advanced Boot Options".

• When I run the system on the platform of Vista restore, I get the message "an unspecified error occurred during system restore. I tried several restore points. Anyone have any ideas?

  See above

  Hello

  There are a variety of reasons for system restore problems

  Norton and Norton product Tamper Protection is the main

  Read about it:

  http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20101101224849EN&LN=en_US

  http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

  You can try restoring the system in safe mode

  http://www.windowsvistauserguide.com/system_restore.htm

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  and malware can interfere with the restoration of the system

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• at each stop of Vista, I always get the message that it is installing updates 22 - is it the same and why always 22?

  no further details, except, where can I find updates and what I need to run?

  Hi Robertosino,

  You receive messages or error codes?

  This can happen if the proposed updates are not installed and offered again to install. I suggest you try the following steps:

  Step 1: Check Windows Update for all history waiting for update

  a. Click Start, type Windows Update in the start search box and press on enter.

  b. click View history of update on the left pane.

  c. check updates to update or not updated pending.

  d. from the most recent dates, find an update for Windows that has failed to install, and then double-click. the update to view more information.

  e. updates that have failed to install will display failed under the status column.

  Write a note to the update (KB) Knowledge Base number and the error message.

  For more information, you can consult the following article:

  See the Windows updates are installed

  Step 2: Run the fixit available from following link to reset the windows update components.

  How to reset the Windows Update components?

  Step 3:

  Alternatively, you can try to install the updates one at a time and see if one of them is having a problem.

  Problems with installing updates

  Hope this information is useful.

• I get the message BDUIsui.dll not found

  original title: Dll not found

  When I start my laptop (Windows Vista Ultimate) I get the message BDUIsui.dll not found (specific module could not be found) is that important?

  Hello

  Google who provides virtually no information that suggests it might be the malicious program or a start remains for her entry search

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  If the error persists after scanning use this program to out startup

  This utility, which has a knowledge of auto-starting locations of any startup monitor, shows you what programs configured to run at system startup or login and that the entries in the order of processing windows. These programs include those in your startup folder, Run, RunOnce, and other registry keys. You can configure Autoruns to show other locations, including Explorer shell, toolbar extensions, helper objects to the browser, Winlogon notifications, auto and many start-up services even more. Autoruns goes way beyond the MSConfig utility bundled with Windows Me and XP.

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

• while trying to install sketches of painter Corel on 32-bit Windows Vista, I get the message of the CXML File() - > could not IID_iXMLDocument2 instance. .

  while trying to install sketches of painter Corel on 32-bit Windows Vista, I get the message of the CXML File() - > could not IID_iXMLDocument2 instance. After the closure of this msg several times I get the message .xml configuration could not be loaded. This may indicate that the file is corrupted. I tried downloading the software and the software disc and get the exact same message. Does anyone have any ideas as to what is happening and how to fix it?

  Hello

  ·          You have an earlier version (trial version) of Corel painter, installed on the computer?

  Step 1: If you need to uninstall the trial version and then try to install the full version of Corel painter.

  See: http://www.corel.com/servlet/Satellite/us/en/Content/1248977106333

  Step 2: I also recommend you contact Support Corel to this topic and see if they have a solution - http://www.corel.com/contactus

• Vista 64-bit now I changed my OS 32-bit now my web cam does not work, tried to get the drivers from dell but did not help

  of the vista 64-bit now, I changed my OS to Vista 32 bit , now my web cam does not work, tried to get the drivers from dell, but they are not available there. My laptop is studio-1537... Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hello

  I check your firewall settings to see if it can cause a conflict with the season chat software.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I'm trying to download Lightroom on my PC. I get the message "is running an operating system that Lightroom is no longer supported" that I am currently using Windows VISTA 64-bit. Help

  I'm trying to download LIGHTROOM on my PC. I get the message "equipped with an operating system that LIGHTROOM can't stand". I currently use Windows VISTA 64 bit. Need more. Suggestions?

  Hi William. Unfortunately, Vista is not a system for Lightroom 5 or 6 of Lightroom. You will need to Windows 7 or a later version. See here: system requirements

• I can't reach some websites with any browser. I get the message ERR_CONNECTION_REFUSED. If I boot in safe mode I don't have the issue. I tried the reset and repair of everything. Help, please

  I can't reach some websites with any browser. I get the message ERR_CONNECTION_REFUSED. If I boot in safe mode I don't have the issue. I tried the reset and repair of everything. Help, please

  Try to run this program in your usual account, then copy and paste the result in a response. The program was created by Etresoft, a regular contributor.  Use please copy and paste the screenshots can be difficult to read. On the screen with the Options, please open Options and tick the boxes in the bottom 2 before the race. Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste into a response. This will show what is running on your computer. No personal information is shown.

  Etrecheck - Information System

• I am trying to install a PC game. When the DVD and I click on install I get the message, setupexe has stopped working

  original title: setupexe has stopped working

  I am trying to install a PC game. When the DVD and I click on install I get the message, setupexe has stopped working, windows will find a response and advise. Nothing happens. What should I do to install the soul?

  Hello

  ·         The game you are trying to install?

  ·         You are able to install other programs?

  ·         The specification of the computer meets the requirements for the installation of this game?

  Step 1: Check if the game is compatible with Windows Vista.

  Windows Vista Compatibility Center: http://www.microsoft.com/windows/compatibility/windows-vista/default.aspx

  Step 2: Try to copy the contents of the DVD on the desktop. Then install the game.

• A security update for windows vista (KB2665364) cumulative hotfix for Kiibits (KB2647518) Activex and update Windows vista ((KB2679255) I get the error codes 800736B 3 and B 8007371)

  A security update for windows vista (KB2665364) cumulative hotfix for Kiibits (KB2647518) Activex and update Windows vista ((KB2679255) I get the error codes 800736B 3 and B 8007371)  I can't find answers and I'm not tech saavy.  Every day for a month updates failed to install

  Hello

  I would suggest trying the following methods and check if it helps.

  Method 1:

  In the following article from Microsoft Fixit to reset Windows Update components and check if the problem persists, run the fixit.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry

  Method 2:

  Put the computer in a clean boot state, and then try to install the updates and check if it works.

  How to troubleshoot a problem by performing a boot in Windows Vista or Windows 7:

  http://support.Microsoft.com/kb/929135

  Note: once you have completed troubleshooting, try the procedure described in step 7 to reset the computer to start as usual.

  Method 3:

  Try to download updates from the Microsoft Downloads Web site and check.

  http://www.Microsoft.com/download/en/default.aspx

  Hope the information is useful.

• I just bought Windows 7 upgrade Windows Vista. I get the error message: operation is not supported on this platform. What should I do to get this latest version in my computer?

  The upgrade from Vista to Windows 7

  I just bought Windows 7 upgrade Windows Vista. I get the error message: operation is not supported on this platform. What should I do to get this latest version in my computer?

  Have you tried to do an upgrade installation or a custom installation?  A custom installation requires you to back up your files and settings with Windows Easy Transfer and then reinstall everything after installing the new.  If an update install does not install work, you need to do a custom.

  In addition, a Windows 7 Anytime Upgrade will not work and you get a message from a platform if you have bought a UA and tried to use it with Vista.  Vista upgrade requires a detail, a copy in the Windows 7 box.

• Microsoft Office 2010 on Vista program and get the error message 1406

  I am trying to download Microsoft Office 2010 on Vista program and get the 1406 - Setup cannot write the value to the registry key. 13DE4A42 etc. I get the message on 1406 error and it say the usere has no full control access.  I have change the access if the user has an option of full control. But the error message 1406 always happens.  What can I do else?

  What do you mean 'upload '?