I need to work intensively with the Asian scripts. Creative Cloud works well with Asian scripts?

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• HI - bought a kit of the student.    And for a while creative cloud consulted well.   But now - my access does not work, and he goes to the members section (which I already have).  Also - although I'm going to download bridge and illustrator, I could

  HI - bought a kit of the student.    And for a while creative cloud consulted well.   But now - my access does not work, and he goes to the members section (which I already have).  Also - although I'm going to download bridge and illustrator, I could never get to download Photoshop.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I get an error indicating cc cookies dir: cannot do file / cookies: permission denied (error 13) when I tried to download the installer of creative cloud on my Mac. Can anyone help with similar pop-up window?

  I get an error indicating cc cookies dir: cannot do file / cookies: permission denied (error 13) when I tried to download the installer of creative cloud on my Mac. Can anyone help with similar pop-up window?  I try to get a trial version of CS5.

  You don't need to involve creative cloud to install try the trial version of CS5...

  You can download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

• With the help of creative cloud UK in Belgium license

  I have a subscription to Creative cloud which is paid for my Adobe UK account, but I work in Brussels for six months and want to activate my license on a workstation here in Belgium. The FAQ of creative cloud says that it must be possible, but whenever I try to get a license Photoshop or InDesign using my Adobe id wonder a serial number, so clearly the licensing system does not work in this case.

  There are solutions to this problem? I really need to use my license, and demonstrations will run out.

  Thank you very much.

  Richard of the Lux forum? This has nothing to do with the settings regional or where you are in the world. Refer to this as a first step:

  Connect you or activation errors. CS6 CS6, CS5.5, Perpetual subscriptions

  If problems persist, come back and give more details, including information system and other details that might be relevant.

  Mylenium

• With the help of creative cloud on 2 machines

  Hello

  I run CS5.5 home as my own license. My work just upgraded to Creative Cloud CS6. I know I'll work from home from time to time so I wonder if I can upgrade to the CS6 cloud creative at home under the same license purchased too much work or do I need to buy an additional license?

  Thank you!

  Scott Abel

  Hi Scott,.

  I am familiar with price Adobe team ready for businesses because it is so new, BUT if your purchased licenses for each employee working separately you will be able to activate Creative Cloud CS6 on two computers. You will not be able to run programs at the same time, but if you have a work computer and a home computer, you will be able to have CS6 on both machines (even if a Windows and the other Mac).

  Again, the rules can be different for the loan team offer... maybe someone could share a little more information about it?

  Here's the FAQ of creative cloud, I have you addressed purchase and get a Section of road where there is information about installation on two machines).

  http://www.Adobe.com/lu_en/products/creativecloud/FAQ.html#purchasing

  See you soon,.

  Michael

• When downloading an app from the trial of creative cloud app error ocured with the message "Download appers corrupted.please try to download again(-60), please provide a guide step by step to solve this problem."

  When downloading an app from the trial of creative cloud app error ocured with the message "Download appers corrupted.please try to download again(-60), please provide a guide step by step to solve this problem."

  Contact adobe support using a Web browser that accepts cookies and allows pop up windows, click here and as soon as it is available, click "still need help," https://helpx.adobe.com/contact.html

• A lot of nothing happening with the installation of creative cloud

  Nothing happens when I double click the Setup for creative cloud file and I tried all of the solutions I can think.  Anyone know what could be my problem?  I should also mention that I am on Windows 10 and creative cloud was, until recently, installed and working properly.  I don't get an error message, so I am not able to find solutions in this way.

  Thank you!

  SUCCESS!  It was a problem with the application manager.  Problem, I mean that it was not installed.  Once I installed it, installation of creative cloud has been impeccable.  Thanks again for your help!

• I just wanted to know at all, if you encounter a problem with the update of creative cloud as if I was (error 1001), I discovered that my Webroot AntiVirus has been the origin of the problem. I turned it off and it updated correctly. Hope that helps some

  I just wanted to know at all, if you encounter a problem with the update of creative cloud as if I was (error 1001), I discovered that my Webroot AntiVirus has been the origin of the problem. I turned it off and it updated correctly. Hope that helps some people I've seen so angry about it here by searching for the answer myself.

  Thanks for sharing this, yes turning Firewall works.

  Concerning

  Stéphane

• Can someone help me with the error message "Creative Cloud Files folder missing"?

  Hello

  I'm on a Mac (OS X 10.10.1) and recently changed the folder name 'users' of my system to something else. I think that I followed all the steps correctly Apple to make sure that my user account name and the directory of the user are in alignment after the change. However, the creative cloud do not update the extension / address of the location to sync files. I went into the preferences of creative Cloud and saw the location of the file ' ' was still announcing the former name for the folder my Mac user. I used the dropdown to select 'Other' and then selected the folder of the newly appointed user. Creative application Cloud then began loading (presumably to restore the sync connection), but then gave me the same error again. When I return in Cloud creative preferences, the location of the file ' ' now shows the newly named good, user folder, but I still get the same error message every time I try to turn on sync. Even with the correct file shown as the 'file location', the error message always refers to the old extension / address of the location of the file.

  How can I get Creative cloud to update the address of the file? He seems to have accepted my change the 'location', but the address of the file itself has not been updated.

  FYI: clicking 'Restore' option does not at all help. It produces just the same pop-up over and over again until I got disabling sync.

  UPDATE: I restarted my computer and went through the same exact process above and now looks be it resolved itself. the error message no longer appears after that I have turn on sync. In my opinion, everything works fine now. Basically, it seems that the solution is to completely reboot your computer.

• I can't change my PDF even if I pay for the plan of creative cloud. It seems that it has stopped working over the weekend.  Someone knows why?

  I can't change my PDF even if I pay for the plan of creative cloud. It seems that it has stopped working over the weekend.  Someone knows why?

  I worked on it. For some reason, he opened my PDF in Adobe Reader DC and DC Pro not Adobe.  Once I have it open as a Pro it works beautifully and I could edit.

• Hello, I bought a monthly license paid for indesign last night and I do not understand how to play with it? When I opened the window of creative cloud, they suggested me to buy indesign (but I bought it already...) Please, help me... It's easy to al amend

  Hello, I bought a monthly license paid for indesign last night and I do not understand how to play with it? When I opened the window of creative cloud, they suggested me to buy indesign (but I bought it already...) Please, help me... This is our easy to understand for beginners like me at all

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

  Download/install the desktop application, connect and install applications subscription.

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Creative cloud to desktop

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Install, update, or uninstall applications

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

• Hi, I have the photomembership of creative cloud but after the first month, I can't open any of the applications. It is saying that it cannot find any product on my adobe ID. Can you help me with this?  Thank you

  Hello

  I have the photomembership of creative cloud, but after the first month, I can't open any of the applications. It is saying that it cannot find any product on my adobe ID. Can you help me with this?

  Thank you

  I received help in the chat. Thank you very much

• I downloaded and installed creative cloud with no problems. From the window of creative cloud cannot display the APPS page (while other 'Home', 'Community' can be seen). This is why I can't select the application to be updated. Thanks for your help

  I have download and install creative cloud with no problems. In the window of creative cloud cannot display the APPS page (while other 'Home', 'Community' can be seen. This is why I can't select the application to be updated. Thanks for your help

  Please refer to the threads below where the issue has been addressed:

  Re: desktop is not displayed Panel apps? PC

  Missing Creative Cloud Desktop applications tab

• Is there a fault with upgrade 2.13.121 for the interface Adobe Creative Cloud? I want to check the updates of the program and update freezes at 5% - I have now tried 6 to 8 times to + 5 min once - it's over half an hour of my life!

  Is there a fault with upgrade 2.13.121 for the interface Adobe Creative Cloud? I want to check the updates of the program and update freezes at 5% - I have now tried 6 to 8 times to + 5 min once - it's over half an hour of my life!

  Hi David,

  Please check the help below document:

  https://helpx.Adobe.com/creative-cloud/KB/Error_Code_2_failed_update.html

  Kind regards

  Sheena

• I bought the package of creative cloud a few years ago - I don't really need adobe muse so how can I just this product added on?

  I bought the package of creative cloud a few years ago - I don't really need adobe muse so, how I can add on this product? I don't want to put an end to my old subscription, it is subscriptions one-time-payment than adobe used to have.

  There is no distinction between a subscription payment of time and it has never been.  Either you bought a perpetual license, you subscribe and make payments on a monthly or annual basis.  You should be able to check your Adobe account online to see what you have bought.  Because it looks like you bought a perpetual license, there is no option to add more products.

  If you have purchased a complete package creative cloud then you already have Muse available.  Here is a link to all of the programs included in the full package...

  Explorer Adobe desktop applications | Adobe Creative Cloud

• Problems with the installer of creative cloud.

  Problems with the installer of creative cloud.

  Error code 50 installation Cloud Creative and installation stops.

  What should do?

  "Unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html