I've already paid for the subscription, but now want to create pdf files
I paid for one month subscription Adobe to create pdf files.
But every time I have to try and create a pdf file, the screen will return to the payment page.
My subscription has been recognized? How should I proceed?
Hi hamishwm,
Have you received your verification email and click the link in that email to verify your account? If you have not received this e-mail in your main Inbox, check your Junk folder please.
If you have checked and still get the Subscribe page, it is likely that you just didn't connect to the service again. Go to http://cloud.acrobat.com and sign in with your Adobe ID and password. Once you have logged in, you should be able to convert files!
Please let us know how it goes.
Best,
Sara
Tags: Acrobat
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If Yes
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Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
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-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
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If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
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If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
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