I paid for the use of Photoshop, Lightroom, Bridge etc.

Similar Questions

• I made amistake in the purchase of a single image, I just need a picture and thought I paid for the use of a month, now I see in the Bill is one year. Sorry, but which is too much. I just need a picture on the cocoon nigra. Thank you

  Thank you.

  Carina Gerken Christiansen

  Plastique1 KB

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I'm not sure what I'm supposed

  I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I don't know what I have to do. Is the version that I use the purchased version? I'm afraid that I always use the 30 day trial version. It will change to that purchased once the payment by credit card has been approved? Or do I have to download some versions of Photoshop and Lightroom again? It is quite confusing. Thank you for your help.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hi, I use Adobe Photoshop Lightroom output CC Camera Raw 9.5 2015.5. I am now with Nikon D4s shooting but the lightroom does not read the RAW format. Why? Is it possible to import the RAW files in lightroom? Thank you for your help

  Hi, I use Adobe Photoshop Lightroom output CC Camera Raw 9.5 2015.5. I am now with Nikon D4s shooting but the lightroom does not read the RAW format. Why? Is it possible to import the RAW files in lightroom? Thank you for your help

  I'm not an apple person.  I read on a few different forums that apple has changed what is called 'writing' in a recent update to apple.  You may need to find an Apple expert to show you how to make sure you are allowed to write to files or locations on your computer.

• I paid for the CC photography package ($ 9.99 / month) but when I go in my interface it does give me the option to download photoshop and lightroom. He said just buy now and trying to make me pay all over again.

  I paid for the CC photography package ($ 9.99 / month) but when I go in my interface it does give me the option to download photoshop and lightroom. He said just buy now and trying to make me pay all over again.

  Hello

  Make sure that you are connected to ID Adobe Correct.

  For more information, please visit:-https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  Hope this helps!

• I paid for the following year of usig creative cloud, but the product is still in the State expired although I see the transaction succeed in the properties of the product. I can't open Photoshop: it says I do not have a license. What I can do in such sit

  I paid for the following year of usig creative cloud, but the product is still in the expired State

  Despite I see the transaction succeed in the properties of the product. I can't open Photoshop: it

  say that I did not have a license. What I can do in such situation and how I can use Photoshop now?

  [Duplicate message deleted... post the same question more than once is confusing... MOD]

  [This is an open forum, not a direct line to Adobe support... you have to wait a response]

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

  - and Troubleshooting FAQ https://forums.adobe.com/thread/1962238

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -If you have more than one email, but of course you use linked to your subscription

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• We try to use Adobe Photoshop Lightroom 4 on a new laptop with Windows 10.  Everything on the screen was to small to use.  I got the picture to the center of the enlarged screen, but the words on the side of the screen are still too small to read

  We try to use Adobe Photoshop Lightroom 4 on a new laptop with Windows 10.  Everything on the screen was to small to use.  I got the picture to the center of the enlarged screen, but the words on the side of the screen are still too small to read

  kathleenl62675526 wrote:

  Hi Tanuj,

  There is no place to change fonts.

  You must go to the LR Edit (or Lightroom on Mac) menu > Preferences > Interface > choose 'Options' in the menu 'panels '. There should be a setting for the font size of Interface. You will need to close and restart LR for the font change are taken into account.

• I have a problem check my code for Lightroom 6 help please, the site says code cannot be verified. I have an existing application of Lightroom 2 and I paid for the upgrade

  I have a problem check my code for Lightroom 6 help please, the site says code cannot be verified. I have an existing application of Lightroom 2 and I paid for the upgrade

  If you purchased the version of LR 6 upgrade then when you install and run for the first time it asks you to Sign In. You must sign in with the same Adobe ID you used to buy it. Then once it's a window will appear asking for a serial number. In this window, you enter the serial number LR 6 What adobe sent you. Then once that went into a second serial number box will appear asking for a serial number from a previous version. Then you enter the serial number LR 2. Series LR 2 will begin with the same 4 numbers, 1160.

• I bought the plan (CC Photoshop + Lightroom) software Adobe Creative Photography of cloud, but for some reason any when I try to download the software, it says that my trial period has expired

  I bought a few days on the plan (CC Photoshop + Lightroom) software Adobe Creative Photography of Amazon Cloud, but for some reason any when I try to download the software, it says that my trial period has expired, and I was not able to use it. Please help me!

  Tayshag85359328 if you have an active member of the creative cloud then please see Solutions to connect, activation and errors in connection with creative cloud and applications Creative Suite. for more details on how to solve the connection failure.  If you have any questions about the steps listed in the document, we invite you to update this discussion.

• Why can I not use office (trial expired) even if I paid for the subscription?

  I just bought the subscription student and teacher a year ago 10 minutes, and when I open Photoshop and Flash it does not detect that I've already paid for the subscription (trial has already expired). Any help would be appreciated, I'm sorry if this has already been posted. I have not received an email confirming my purchase and I signed as long as the same ID adobe like when I paid for the subscription.

  Hello

  I can't pull the top and recent details of the order with the email address used to log in to the forums. Could you help me with the order number, I can check in the system for you.

  ^ Ani

• (1) I bought a Lr DVD and use Lr after registering (serial number). Question 1: Why should I get a monthly subscription?  Question 2: if I take a monthly subscription can I get compensation for what I paid for the license?

  I bought a Lr DVD and use Lr after registering (serial number).

  
  

  Question 1: Why should I get a monthly subscription?

  
  

  Question 2: if I take a monthly subscription can I get compensation for what I paid for the license?

  The only advantage is that,

  for example, if you bought 5 Lightroom, you can buy the standalone product Lightroom 6 at a reduced price. That's all.

  Upgrade version LR 6 cost:

  

  Full cost of the version:

  

  If you had bought LR 6 product with serial number.

  If Adobe is launching the next version, you will get discounts if you want to update

• I couldn't activate it because it says that my trial period has expired. I paid for the license and there is no way to use

  Since 69 days ago, I bought a dreamweaver license, I have charged me twice and I can't use it. I couldn't activate it because it says that my trial period has expired. I paid for the license, and there is no way to use or discuss with you for technical service. Within three days, they will return to load a month without being able to use the program.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay f

  Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.

  Aileen,

  Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Kind regards

  Guinot

• Where is the update to photoshop Lightroom CC 2015 for Sonys RX10II photos in raw, named *.arw?

  Where is the update to photoshop Lightroom CC 2015 for Sonys RX10II photos in raw, named *.arw?

  Hi erwink37546780,

  You need to update Lightroom creative cloud.

  As the camera Sony RX10 II is supported in Camera Raw 9.1.1, Lightroom 2015.1.1, so please update creative cloud Lightroom.

  Kind regards

  Tanuj

• I paid for the subscription of three years last year and I was not able to use the progam... currently I moved I don't know if I can find my serial number, even if I can have pilled upward through my bank statements

  last year, I paid for the subscription of three years, I have used or been able to use the program, even if it was paid because I moved from the place where I myself was when I bought the program and I've lost my serial number, or can I get a refund because she was taken out of my account.

  Hi christineg24805464,

  You can check under your active subscription account: Adobe ID

  Serial key is not required to activate the subscription.

  It can be activated using your e-mail address with which you bought the subscription and the Adobe password.

  Kind regards

  Claes