I really need someone to help me. I tried to figure out how to select a PDF to convert a Word doc. When I go to select a PDF file, all that comes is the WORD documents. doesn't show ANY of my PDF files... Please help me understand wh

I really need someone to help me. I tried to figure out how to select a PDF to convert a Word doc. When I go to select a PDF file, all that comes is the WORD documents. doesn't show ANY of my PDF files... Please help me understand what is happening? We put it on automatic renewal so I know it's not that we have not renewed this subscription, because we pay automatically.

Hi olivias,.

Looks like there may be some confusion on your system which application should be associated with PDF files. You can reset the file name associations by following the steps described in these articles (depending on your operating system):

How to change the default application for a file type. Macworld

http://Windows.Microsoft.com/en-us/Windows/change-default-programs#1TC=Windows-7

Please let us know if you have any additional questions.

Best,

Sara

Tags: Adobe

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