I receive the error A12E6 when trying to install Creative Cloud Installer.
How would I fix this? Any help would be greatly appreciated! on Mac OS x 10.8.
Hi scrowter42,
For a similar question, please see the thread: http://forums.adobe.com/message/5581753#5581753 .
Kind regards
Romit Sinha
Tags: Adobe
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Original title: error code 88982F04
Received this error code when trying to install win 10. the message was ' ' has no 1 update "and"windows update has encountered an unknown error." I have win 7 Home premium SP1 running on a desktop HP Pavilion p7-1210 PC. Can someone please help with an answer.
Thank you
Delete C:\$WINDOWS.~BT
Open the C:\ drive, and then delete the folder: C:\$WINDOWS.~BT and then restart your computer, and then try to upgrade again.
If the upgrade of Windows 10 Assistant becomes blocked or unresponsive to different percentages: 0%, 32%, 62%, 87%, 99%, please wait at least 4 to 7 hours. If the installation program does not progress, close the wizard and restart your computer. Follow the instructions to upgrade manually by using the tool of creation of media or file ISO for Windows 10.
If you find it difficult to do some of the steps below, please see instructions how do their:
If you encounter an error about enough space to perform the upgrade, see the instructions:
How to install Windows 10 on devices with limited space
Task of pre-required
When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1
- How to: 10 tips before installing Windows 10
- How to: 10 things to do if the Windows 10 install fails.
Retry the upgrade manually:
Option 1: Using the media creation tool
Download the media creation tool
Click with the right button on the MediaCreationTool.exe file and then click on run as administrator.
Note: How to check if you are downloaded or installed the update Windows 10 November
Select upgrade this PC now and then click Next
Option 2: upgrade using the file ISO for Windows 10.
Task of pre-required
When you make significant changes to your computer for example updated operating system, you must always back up. See the links to resources on the backup by clicking the link for each version of Windows you are using: Windows XP, Windows Vista, Windows 7, Windows 8/8.1
- How to back up and restore your files manually
- How to free up disk space in Windows
- How to: 10 tips before installing Windows 10
then
- How to download official Windows 10 ISO files
- How to: upgrade previous versions of Windows using the file ISO for Windows 10
then
- Turn off (preferably uninstall) your Antivirus utility before you perform the upgrade.
- Reboot several times, and then try again.
- Disable the general USB peripherals (for example - smart card reader). You can do so from the Device Manager.
- If you have an external equipment, attached to the machine, unplug them (example, game controllers, USB sticks, external hard drive, printers, peripherals not essential).
- Support your default BIOS reset BIOS.
- Check if there BIOS updates available for your system, and then to apply them.
- If you are using a SCSI drive, make sure you have the drivers available for your storage on a USB device and it is connected. During the installation of Windows 10, click on the advanced custom Option and use the command load driver to load the driver for the SCSI drive. If this does not work and the installer still fails, consider switching to an IDE based hard drive.
- Perform a clean boot, restart, and then try again.
- If you upgrade to the. ISO file, disconnect from the Internet during the installation, if you are connected in LAN (Ethernet) or wireless, disable both, then try to install.
- If you are updated through Windows Update, when download reaches 100% disconnect from the LAN (Ethernet) Internet or Wi - Fi, then proceed with the installation.
- If this does not work, try using the. ISO file to upgrade if possible.
- If you are connected to a domain, go to a local account.
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Fix error code 643
Problems installing KB2539636, KB2533523 and KB2468871. I get the error code 643. Can someone help me? Or point me in the right direction, where I can get help?
Hello
- You are able to install some other updates?
I suggest you follow these methods and check if it helps.
Method 1:
Have you tried to install this manuallyKB? If this isn't the case, you can try it? You can download here (the good language):
KB2539636
http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=27017
KB2533523
http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=27014
KB2468871
http://www.Microsoft.com/download/en/details.aspx?ID=3556
.. .x64 -is for 64-bit Windows Vista
... .x86 - East of 32-bit Windows Vista
How to know if Windows vista is 32-bit or 64-bit is here:
Method 2
I suggest to run the fixit from the following link and try the steps.
You receive the error 0 x 80070643, error code 0 x 643 or updates may be offered again when you try to install the .NET Framework updates when you use Windows Update or Microsoft Updates
http://support.Microsoft.com/kb/976982See also:
Problems with installing updates
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates
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When trying to install creative cloud, it breaks down!
Does anybody know wht to do here? I pay the monthly subscription to the Creative Suite and downloaded the software, but download fails when you try to install Creative cloud, no other reason given?
The solution was reached, see the transcript of the chat below:
CAT
Phone
Opening hours: 24 hours on 24, 7 days a week
Agents are available
Have you contacted us on this issue before?
No Yes
Start Chat
Please use the file number: 0184966280
Hi, there are several consortia in line in front of you. We will be with you as soon as possible. Thank you for your patience.
You could also try our community forums, where experts are online 24/7.
You are chatting with 'Sooraj' now
Sooraj: Hello. Welcome to Adobe Technical Support.
Sooraj: Hello, Michael.
Michael Stratil: salvation
Sooraj: Please allow me a moment then I look in your account & check the details.
Sooraj: Thank you for being online.
Michael Stratil: OK
Sooraj: I understand that you can not install the product. Is this fair?
Michael Stratil: I've seen cases where other customers have had this problem. Is their a solution?
Michael Stratil: That is right.
Sooraj: Thank you for confirming.
Sooraj: I'll be happy to help you with this.
Michael Stratil: excellent! You have a solution?
Sooraj: Can I know you get the exact error message?
Michael Stratil: It is something like: this facility has met with failure.
Sooraj: Can I know exactly when you get this error?
Michael Stratil: after that I downloaded the file, I run. Then at run time, it will fail.
Sooraj: I know if it is giving an error code?
Michael Stratil: No, it not there no error code. If you want to have remote access to my computer, you can do it.
Sooraj: Okay.
Sooraj: Can I find out if your computer is version 32-bit or 64-bit?
Michael Stratil: 64-bit
Sooraj: Okay.
Michael Stratil: I'm under win 8. If you want, I'll check if it has been updated to 8.1.
Sooraj: Navigate to C:\Program Files (x 86) \Common Files\Adobe
Michael Stratil: OK
Sooraj: Locate the OOBE folder there.
Sooraj: Can I know if you are able to locate the folder?
Michael Stratil: Yes. It contains a subfolder: PDApp
Sooraj: Okay.
Sooraj: Rename the OOBe OOBEold folder.
Michael Stratil: Will do.
Sooraj: Okay.
Michael Stratil: I did it.
Sooraj: Okay.
Michael Stratil: What's next?
Sooraj: Find the folder named AdobeApplicationManager and rename it to old AdobeApplicationManager.
Michael Stratil: Where can I find this file?
Sooraj: C:\Program Files (x 86) \Common Files\Adobe
Michael Stratil: I don't see a file with this name.
Sooraj: Okay.
Sooraj: Navigate to C:\Program Files (x 86) \Adobe
Michael Stratil: I noticed a folder called creative cloud in the General adobe folder.
Sooraj: Please rename old Creative Cloud.
Michael Stratil: OK, it's done
Sooraj: Okay.
Sooraj: Press the Start button and type in %AppData%.
Michael Stratil: When I press the Start button, it takes me to the new victory 8 icons. There is no place to enter anything.
Sooraj: You can just type in when Windows 8 icons appear.
Michael Stratil: It is said that there are no applications.
Sooraj: Do you see a folder there?
Michael Stratil: 'no apps don't match your search.
Michael Stratil: No.
Sooraj: Okay.
Sooraj: Press the Windows key + R to open the command window run.
Sooraj: Type in: %APPDATA%\protector.exe
Michael Stratil: Windows cannot find that said
Sooraj: Can I know if you received the opition of command run?
Michael Stratil: Yes, I had the option of market order
Sooraj: Type exactly: % appdata % and press eter.
Sooraj: * type exactly: %APPDATA%\microsoft\windows\sendto and then press ENTER.
Michael Stratil: I typed: 96appdata96
Michael Stratil: He said, that it does not find 96appdata96
Sooraj: Copy and paste of this cat.
Michael Stratil: OK, now I have. On my screen, the % sign looked like 96.
Sooraj: OKay.
Sooraj: In the address at the top bar, click on Appdata.
Sooraj: It opens the Appdata folder.
Michael Stratil: I'm a bit confused. I can't go back to the results of research. I would try again.
Sooraj: Okay.
Michael Stratil: Ok, I have now.
Sooraj: Okay.
Sooraj: The folder is Local, then, Adobe.
Michael Stratil: done
Sooraj: Do you see an OOBE folder there?
Michael Stratil: Yes
Sooraj: Rename it to OOBolf.
Michael Stratil: You mean OOBold
Michael Stratil: No. OOold
Sooraj: It is also very good.
Michael Stratil: done
Sooraj: Now try to reinstall the CC.
Michael Stratil: OK. Please wait.
Sooraj: sure.
Sooraj: Please let me know the status.
Michael Stratil: OK, I managed to install. Thank you.
-
When trying to install creative cloud. I get error 1
I try to install CC. I started in my room of hotel trying to install, but it froze because of the internet, and now I'm back at home all I get is error 1. It is half installed I have a mac and it appears with an icon at the top of my screen, but when I followed the instructions it gives me just an error message
Hello
Please visit:-error: "unable to install". Creative Office Cloud
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I get the error code 86 trying to download creative cloud
I AM GETTING THE ERROR ATTACHED 86 CODE TRYING TO DOWNLOAD CLOUD CREATIVE, THEN YOU DOWNLOAD MY SUBSCRIPTION ON ADOBE ACROBAT PRO. I AM ON A MAC COMPUTER, FOLLOWING THE INSTRUCTIONS CORRECTLY. PLEASE ADVISE, BECAUSE IT IS A TRUE EMERGENCY SITUATION AND I HAVE TO SOLVE THIS PROBLEM BY 06:00, 07/08/14. IF ALL GOES WELL, A SUPERIOR TECHNICIAN WILL SEE THIS COUNSEL ACCORDINGLY. THANK YOU AND HAVE A NICE MORNING. ERIK.
Hi all
For others who are still facing this error message, we have created a doc for this problem Creative Cloud help | Error code 86 | Cloud Creative
Thank you
Preran
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I get the A12E1 error code when you try to install the creative Cloud app for photographers. Can someone help me to settle?
Hi Redrock,
You can try the solutions described here:
http://helpx.Adobe.com/creative-cloud/KB/a12e1-error-downloading-creative-cloud.html
Thank you
-Dave B
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Hi, receive error message: Error 1935 when trying to install adobe photoshop elements 11. An error occurred during the installation of Assembly component {9F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}. HRRESULT:0 X 80070057. Can anyone help? I use windows Vista and the DVD is to this system. May this be the cause?
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Original title: context: MSI Action failed
Hello: I received the 0xC0070643 error code when trying to install the AVG anti-virus program. What can I do to fix this problem, so I have AVG on my computer? I thank really all those who are knowledgeable enough to help me straighten out it.
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Hello
1. are you able to install other applications successfully?According to my research, this error message appears if you have traces of a previous installation of the AVG software.Download the AVG remover to remove the previous version and then try the installation again and check.
http://www.Avg.com/us-en/utilitiesThe link below also discuss the matter even.
http://forums.Avg.com/au-en/AVG-Free-Forum?sec=thread&Act=show&ID=114995Hope this helps -
get a 646 error code when trying to install updatesfor Securty Excel 2007 - KB973593, Microsoft junk email Filter (KB977839); Microsoft Word 2007 (KB974561) and Microsoft Office System (KB973704)
http://www.Microsoft.com/downloads/en/default.aspx
Put the KB numbers in the search at the above link > manual download them.
If this does not solve it:
Windows Update Forum:
It comes with Vista, upgrade install and activate Forum.
You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:
http://social.answers.Microsoft.com/forums/en-us/vistawu/threads
When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.
In this way, you will receive the best help.
See you soon.
Mick Murphy - Microsoft partner
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Exit code 7 and error 1603 when trying to install acrobat pro DC.
Exit code 7 and error 1603 when trying to install acrobat pro DC. What's wrong? I run windows 7.
Exit code: 6, Exit Code: 7 Installation error - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
The problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to review your Setup logs
Error 1603. Install | CS5 products: http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html
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IAM receiving (Error code: 1) when I am installing Creative Cloud Desktop
IAM receiving (Error code: 1) when I am installing Creative Cloud Desktop
Hi Daniel,.
Please refer to the threads below where this issue has been addressed:
1. creative cloud - download error - stubborn error
2 re: CC message 'Download error'
Kind regards
Sheena
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A security update for windows THAT XP cannot install (KB2707511). Code received the error 0x80076BE. How to install this update?
Hello
You are able to install other updates successfully?See the methods mentioned below and check if that helps.Method 1: Temporarily disable the security software.Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.
Method 2: put the computer in a clean boot state to see if there is a software conflict as the clean boot helps eliminate software conflicts.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353Note: After completing the troubleshooting steps in the clean boot, follow steps to configure Windows to a Normal startup State of the link section to return the computer to a Normal startup mode.
Method 3: Follow the steps in the article.
How to reset the Windows Update components?
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Trying to install creative cloud, stops at halfway and gives me error Code: 1.
Trying to install creative cloud, stops at halfway and gives me "error Code: 1'." When I looked at what that means, it tells me to uninstall, then try again. There is nothing to uninstall. I disabled my firewall and disable all security software. Even went to the properties to UNLOCK program to settle, giving permissions to all. Even as an administrator. Even tried in safe mode, nothing. Same mistake NEVER ONE TIME! Then I downloaded Adobe Assistant I think that another program... It installs and shows that the installed programs, but what that leaves is a folder on the desktop with the name of 2 programs, but there is nothing for them.
Using the Support Chat from Adobe is the ONLY way it worked! It just took about an hour. But I insisted for them to take over my computer. There was much too much that they had to do, open, and delete stuff. They had to download additional software to try to solve it. They had mistakes throughout, but now installed InDesign Creative Cloud AND. As I said, ask them to do it for you because it's worth against the endless hours, I tried to resolve the question of my own, search the forums, make suggestions, without success. Once I saw my program PASSES the bar of 42%, I knew that they fixed. They will still open the program to ensure that it properly installed. If you highlight the contact on the Adobe site, answer a few questions and then click on NEED of EXTRA HELP. Then connect to the chat. TOTALLY FREE! And you just sit back and watch everything they do, for about an hour. How long approximately it is. But they know what they're doing for sure. As I said, I tried all the available on websites, forums, chats and connect them directly to my computer support, IS THE ONLY THING THAT WORKED they are awesome if you get someone who knows what they're doing, unlike only one, that I had later in the night, which had no idea. I've disconnected and got another person, which sets the creative cloud. Now the rep just fixed and installed InDesign. Save yourself the extra stress as if I was, because I was so frustrated! They are awesome
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tried to install creative cloud but the installation file does not work.
tried to install creative cloud but the installation file does not work.
the installation window is suddenly turned off.
What can I do?
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and disable your firewall
-also clear the cache of your browser if you start with a fresh browser
-check the file hosts for blocked entries https://forums.adobe.com/thread/1912777
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html
http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html
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